The enterprise telecommunicationsmarket is in the midst of a fundamental restructuring in terms of technology,applications, and market participants. The technology shift has come about fromthe migration to IP-based solutions for voice and video in combination with themerger of previously separate voice and data network infrastructures. Thattechnology shift has opened the door to unified communications (UC) solutionswhere voice, video, email, text, and collaboration tools are incorporated in asingle “dashboard” with manageable presence and a range of general purpose andapplication specific capabilities.
This Executive Summary is excerpted from dBrn Associates’ recent Multi-Client Study on the US Fixed-Mobile Convergence and Mobile UC Market. You can find the details at: dBrnAssociates.com