The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Rockefeller Group Technology Solutions, Inc. (RGTS) was established in 1984 as a comprehensive telephone and managed services (outsourcing) group. Its mission was to provide Rockefeller Center tenants with a single, reliable source for all communication needs. RGTS also extended its services and client roster well beyond that location, currently delivering technology solutions to more than 500 clients. RGTS was among the earliest service providers to offer voice mail in the mid 1980s, high speed Internet access in the mid 1990s, and IP-based phone service in the mid 2000s.
In 2009, RGTS began a search to augment their existing proprietary IP phone system with an open standards SIP-based solution that was less constrained and could take advantage of XML standards and cost-effective integration to 3rd-party applications. This was part of a long-term strategic initiative to support a growing demand from their customers and in the marketplace for flexible, cost-effective solutions.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?