Posted by Jim Burton, on February 01, 2010
Jim Burton and Blair Pleasant of UCStrategies are joined by Paul Segre, President of the Alcatel-Lucent Application Software Group and CEO of Genesys, at the first Alcatel-Lucent/Genesys analyst briefing. Paul talks about how combining Alcatel-Lucent's enterprise division with Genesys greatly enhances the company's unified communications portfolio to address customers' business problems.