Industry Buzz Podcasts

Industry Buzz Podcasts

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Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.

Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.



Kenny Heitner of Consolidated Technologies, Inc. on Avaya, the Cloud, and More

By Blair Pleasant January 28, 2015

At the Avaya Executive Partner Forum, Blair Pleasant chats with one of Avaya’s channel partners to discuss Avaya, trends, and the future.

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Related UC Vendors: Avaya

Aspect's CMO on the Cloud and Other Changes at Aspect

By Blair Pleasant January 26, 2015

At Aspect’s Analyst Conference, Jim Freeze, Aspect’s CMO, discusses the cloud and other drivers impacting the contact center and consumer engagement.

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Related UC Vendors: Aspect

UCStrategies Yes or No Game

By Dave Michels January 22, 2015

In this Industry Buzz podcast, Dave Michels moderates the UCStrategies version of the "Yes or No?" game. Dave reads a unified communications-related statement and calls on UC Experts to offer opinions on whether the statement is accurate or not. Participating this week are Experts Michael FinneranMarty ParkerSteve LeadenArt RosenbergKevin Kieller, Roberta Fox, and Martin Steinmann.

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Related UC Vendors: Cisco, Unify, Microsoft

2015 Forecast from UCStrategies

By Marty Parker January 15, 2015

In this Industry Buzz podcast, UCStrategies' Marty Parker moderates a discussion about 2015. The question posed: what is going to happen in the coming year that is seen as important in the areas of unified communications, social business, or collaboration? Among the variety topics discussed are the UC identity crisis, telemedicine, consolidation of cloud providers, externalization of collaboration, advancements in "longitudinal" search, mobile CEBP, and security. The conversation includes UCStrategies Experts Jon Arnold, Art Rosenberg, Michael Finneran, Dave Michels, Don Van Doren, Phil Edholm, Blair Pleasant, Roberta J. Fox, Evan Kirstel, Martin Steinmann, Kevin Kieller, and Dr. Joseph Williams. 

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UCStrategies Experts Discuss “Most Significant“ of 2014

By Dave Michels January 9, 2015

In this week's Industry Buzz podcast, the UCStrategies Experts talk about the news items from 2014 they consider most significant. Dave Michels moderates the discussion, and is joined by J.R. SimmonsMichael FinneranEvan Kirstel, Art Rosenberg, Marty Parker, Kevin KiellerBlair Pleasant, Phil Edholm, Don Van DorenJon ArnoldSteve Leaden, Roberta J. Fox, and Dr. Joseph Williams.

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Related UC Vendors: Interactive Intelligence, Microsoft, Unify, Cisco, Mitel, Alcatel-Lucent

Catching Up With Interactive Intelligence

By Michael F. Finneran December 24, 2014

In this Industry Buzz Podcast, UCStrategies welcomes Gina Clarkin, Manager of Solutions Marketing for Interactive Intelligence. Topics include Interactive Process Automation, Interactive Intelligence's cloud capabilities, how it fits with BYOD, and the future of work. Michael Finneran is the moderator, and is joined by UCStrategies Experts Art Rosenberg, Clark Richter, and Don Van Doren

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Related UC Vendors: Interactive Intelligence

UCStrategies Reviews the Cisco Collaboration Summit

By Marty Parker December 3, 2014

Several UCStrategies Experts attended the recent Cisco Collaboration Summit in Los Angeles. We decided it would be great to do a podcast recapping what these Experts saw, learned and analyzed from that two-day experience. Joining me on the podcast are Blair PleasantDon Van Doren, Steve LeadenDave Michels, Michael Finneran, and Art Rosenberg.

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Related UC Vendors: Cisco

Lynda Smith Discusses Twilio and its Services

By Blair Pleasant November 11, 2014

Lynda Smith, Twilio’s CMO, talks to Blair Pleasant about Twilio, what it does and how it enables developers to bring communications into the applications they’re building.  

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UCStrategies Catches Up With Huawei

By Blair Pleasant October 29, 2014

In this Industry Buzz podcast, the UCStrategies Experts welcome a guest from Huawei, Edwin Diender, CTO of Western Europe. Blair Pleasant moderates the conversation, and is joined by Phil Edholm, Evan Kirstel, Art Rosenberg, Don Van Doren, Michael Finneran, and Jon Arnold

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Related UC Vendors: Huawei

Connecting the Circuit

By Dave Michels October 28, 2014

UCStrategies Experts were in attendance last week at Unify's 2014 Global Analyst Summit in Scottsdale. In this Industry Buzz podcast, Dave Michels moderates a discussion about the biggest announcements from the event, the renaming and pending availability of "Circuit," formerly known as Project Ansible, and the introduction of a New Way to Work (#NW2W14). Experts include Steve Leaden, Phil Edholm, Michael FinneranMarty ParkerJ.R. SimmonsJon Arnold, Don Van Doren, and Art Rosenberg.

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Related UC Vendors: Unify

Dimension Data Unified Communications Services: An End-to-End Journey

By Jim Burton October 24, 2014

In this Industry Buzz podcast, the UCStrategies team welcomes Jaskarn Randhawa, Services Practice Manager – Converged Communications, Dimension Data, to the call. Jim Burton is the moderator, and is joined by Marty Parker, Don Van Doren, Roberta J. Fox, Dr. Joseph Williams, Art Rosenberg, Phil Edholm, and Steve Leaden.

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Related UC Vendors: Dimension Data

Introducing Switch Communications

By Blair Pleasant October 15, 2014

Blair Pleasant had a chance to meet with Craig Walker, President & CEO of Switch Communications. Craig was the founder of Grand Central, which was subsequently sold to Google, and has more recently founded Switch Communication. Switch Communication’s products include UberConference and Switch.co, to help businesses “reimagine business phone systems."

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UCStrategies Experts Discuss Gartner Magic Quadrant for UCaaS

By Dave Michels October 2, 2014

In this Industry Buzz videocast, the UCStrategies Experts discuss the Gartner 2014 Magic Quadrant for UCaaS. Dave Michels serves as moderator, and is joined by Experts Jon ArnoldMichael FinneranSteve LeadenDon Van DorenPhil EdholmArt Rosenberg, Roberta J. Fox, J.R. Simmons, and Dr. Joseph Williams

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Related UC Vendors: 8x8, HP, Microsoft, Mitel, Orange, RingCentral, ShoreTel, Star2Star, Thinking Phone Networks

The Cloud and the Future of Customer Engagement

By Stephen Leaden September 30, 2014

In this Industry Buzz podcast, the UCStrategies team invites Jason Alley, Senior Solutions Marketing Manager, Interactive Intelligence, to discuss the cloud, and the future of customer engagement. Steve Leaden is the moderator, and is joined by Experts Phil Edholm, Bill MacKayMarty Parker, Art Rosenberg, Evan Kirstel, and Don Van Doren.

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Related UC Vendors: Interactive Intelligence

Social Customer Service in the Enterprise

By Blair Pleasant September 18, 2014

In this Industry Buzz podcast, the UCStrategies Experts are joined by Karina Howell, Solutions Marketing Manager, Interactive Intelligence. The topic is Social Customer Care, using social media sites like Facebook and Twitter as a channel for customer service. Blair Pleasant moderates the podcast, and is joined by Experts Phil Edholm, Steve Leaden, Dave Michels, Roberta J. FoxJon Arnold, Melissa SwartzArt Rosenberg, and Dr. Joseph Williams

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Related UC Vendors: Interactive Intelligence

Gartner Magic Quadrant for Unified Communications - UCStrategies Views

By Marty Parker August 28, 2014

In this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication. Marty is joined by UCStrategies Experts Dave Michels, Dr. Joseph Williams, Steve Leaden, Melissa Swartz, Phil EdholmDon Van Doren, Bill MacKayArt Rosenberg, J.R. Simmons, and Roberta Fox.

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Related UC Vendors: Cisco, Microsoft, Avaya, Mitel, Alcatel-Lucent, IBM, Interactive Intelligence, NEC, ShoreTel, Unify

UCStrategies Experts Debate Windows Phone

By Michael F. Finneran August 8, 2014

In this Industry Buzz podcast, the UCStrategies Experts debate the pros and cons, opportunities, and likelihood of success of Windows Phone. Michael Finneran moderates the conversation, and is joined by Experts Dave MichelsMarty Parker, Roberta J. FoxJ.R. Simmons, Dr. Joseph Williams, Art Rosenberg, and Steve Leaden.

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Related UC Vendors: Microsoft

Is UC Succeeding or Failing?

By Blair Pleasant August 6, 2014

In this Industry Buzz podcast, Blair Pleasant moderates a discussion on whether unified communications is succeeding or failing. Blair is joined by UC Experts Marty ParkerMichael FinneranArt RosenbergSteve Leaden, Phil Edholm, Dr. Joseph Williams, J.R. SimmonsJon Arnold, and Roberta Fox.

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Related UC Vendors: Microsoft, IBM, Interactive Intelligence

Moving UC Forward: Tools, Resources, and UC University

By Blair Pleasant July 23, 2014

In this Industry Buzz podcast, the UCStrategies Experts discuss tools and resources available for organizations to move forward in unified communications (UC). Included is a review of UC University, an event hosted by UCStrategies' Blair Pleasant and Phil Edholm, colocated with ITEXPO. UC University is Monday, August 11, at the Rio in Las Vegas. The conversation includes Experts Marty Parker, Don Van Doren, Steve Leaden, Roberta J. Fox, Art Rosenberg.

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UCStrategies Reaction: Apple - IBM Partnership

By Michael F. Finneran July 22, 2014

In this Industry Buzz podcast, the UCStrategies Experts offer first takes on the recently announced Apple - IBM Partnership, and what it may mean for the rest of the industry. Michael Finneran moderates the discussion with Experts Marty Parker, Steve Leaden, Dave Michels, Art Rosenberg, Phil Edholm, and Don Van Doren.

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Related UC Vendors: IBM, Microsoft, HP

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