Industry Buzz Podcasts

Industry Buzz Podcasts

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Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.

Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.



UC Summit 2014 Preview: “Bigger and Better Than Ever”

By Jim Burton April 15, 2014

In this Industry Buzz podcast, UCStrategies' Jim Burton moderates a preview of the upcoming UC Summit, the annual learning and networking event bringing together unified communications vendors, consultants, and solutions integrators. The 2014 event is April 27 30 at Estancia La Jolla Hotel &

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Genesys CMO on the Customer Experience

By Blair Pleasant April 10, 2014

In this videocast with UCStrategies' Blair Pleasant, Reed Henry, CMO of Genesys, discusses some of the biggest changes at Genesys, and explains how Genesys views customer experience and the customer journey.

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Related UC Vendors: Genesys Telecommunications

UCStrategies Views: The Cloud

By Blair Pleasant April 8, 2014

In this Industry Buzz podcast, the UCStrategies Experts take a look at "The Cloud," including definitions, hybrid, private, hosted, managed, hype vs. reality, unified communication as a service (UCaaS), and its impact on the channel. Blair Pleasant moderates the discussion, and is joined by Phil Edholm, Dr. Joseph Williams, Dave Michels, Don Van Doren, Steve Leaden, Roberta J. Fox, Clark Richter and Art Rosenberg.

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Bruce Marler Demonstrates CafeX and the Power of WebRTC

By Blair Pleasant April 7, 2014

In this UCStrategies videocast with Blair Pleasant, Bruce Marler of CafeX demonstrates the power of WebRTC. CaféX Fusion Live Assist provides real-time dynamic customer engagement.

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Discussing the Cloud Ecosystem with Interactive Intelligence

By Jon Arnold April 3, 2014

In this week’s Industry Buzz podcast, the UCStrategies Experts welcome guest Zach Hinkle, Solutions Program Manager for Interactive Intelligence in their CaaS (Communications as a Service) group. The topic is how the cloud ecosystem is making it easy for the customers to pull together the apps and services they need. Jon Arnold moderates the discussion, and is joined by Experts Blair Pleasant, Dave Michels, Don Van Doren, Roberta J. Fox, Phil Edholm, and Art Rosenberg.

 

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Related UC Vendors: Interactive Intelligence

Bill Hurley Provides an Update on Unify

By Blair Pleasant April 2, 2014

In this UCStrategies videocast with Blair Pleasant, Unify's CMO, Bill Hurley, gives an update on Project Ansible, Unify's initiative to equip organizations for the new world of work.

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Related UC Vendors: Unify

Enterprise Connect 2014 - UCStrategies Views

By Michael F. Finneran March 31, 2014

UCStrategies Experts were involved in 25 sessions at Enterprise Connect 2014, and in this Industry Buzz podcast they give their impressions of the show. The discussion is moderated by Michael Finneran, who is joined by Marty Parker, Jim Burton, Phil Edholm, Dave Michels, Blair Pleasant, Dr. Joseph Williams, Steve Leaden, Kevin Kieller, and Roberta Fox.

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Related UC Vendors: Unify, Microsoft, Cisco, NEC, Mitel, IBM

Cisco's Vishakha Radia on the Internet of Everything

By Blair Pleasant March 31, 2014

In this vidoecast with Blair Pleasant of UCStrategies, Vishakha Radia of Cisco Consulting Services discusses the Internet of Everything and how it transforms industries, and how IoE impacts the way we collaborate using video and mobile devices.

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Related UC Vendors: Cisco

A Lync Consultant’s View - Alex Lewis on Microsoft Lync

By Blair Pleasant March 21, 2014

Alex Lewis, Vice President at Modality Systems, shares his views on Microsoft Lync and the growth he’s seeing in Lync deployments. He provides insights on the role of contact center products and SBCs with Lync, and how companies are doing large Lync deployments.

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Related UC Vendors: Microsoft

Unify2 at the Microsoft Lync Conference

By Blair Pleasant March 21, 2014

In this UCStrategies Industry Buzz videocast with Blair Pleasant, Alan Shen of Unify2 discusses how they help companies deploy and manage Microsoft Lync deployments, and the role of user adoption.

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Related UC Vendors: Microsoft

A Look at the Next Level of SMART Room System for Microsoft Lync

By Blair Pleasant March 20, 2014

In this UCStrategies Industry Buzz videocast with Blair Pleasant, Jennifer Gordon of SMART Technologies demonstrates some of the new capabilities of the SMART Room System for Microsoft Lync. 

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Related UC Vendors: SMART Technologies, Microsoft

UCStrategies Experts Preview Enterprise Connect 2014

By Marty Parker March 10, 2014

In this Industry Buzz podcast, the UCStrategies Experts preview Enterprise Connect 2014. Marty Parker moderates the discussion, and is joined by Blair Pleasant, Dave Michels, Phil Edholm, Michael Finneran, Don Van Doren, Art Rosenberg, Steve Leaden and Kevin Kieller.

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Related UC Vendors: Microsoft, Cisco

Lync Conference 2014 and Universal Communications

By Phil Edholm March 5, 2014

UCStrategies Experts were in attendance and/or presenting at Lync Conference 2014, and in this Industry Buzz podcast they discuss the show, Gurdeep Singh Pall's keynote presentation, and "universal communications." The moderator is Phil Edholm, who is joined by Don Van Doren, Marty Parker, Dave Michels, Jim Burton, Kevin Kieller, and Joseph Williams.

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Related UC Vendors: Microsoft

Omni-Channel Capabilities in the Contact Center

By Don Van Doren February 28, 2014

The topic of this week's Industry Buzz podcast is omni-channel capabilities in the contact center. The UCStrategies team welcomes guest Karina Howell, Solutions Marketing Manager for Contact Center at Interactive Intelligence. Don Van Doren is the moderator, and is joined by Blair Pleasant, Steve Leaden, Jon Arnold, Art Rosenberg, Marty Parker, Roberta J. Fox, and Dave Michels.

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Related UC Vendors: Interactive Intelligence, Dimension Data

BYOD: Where is it Going from Here?

By Michael F. Finneran February 11, 2014

In the What UC Trends Will Fizzle in 2014 podcast held a couple of weeks ago, Dave Michels suggested the following: "BYOD is absolutely over;...not that bring your own device is over...bring your own device and store corporate data on it...will dissapear in 2014..." This sparked the idea for this week's Industry Buzz podcast, moderated by Michael Finneran. The UCStrategies Experts discuss where they see the BYOD movement progresssing in 2014. Michael is joined by Marty Parker, Roberta J. Fox, Phil Edholm, Steve Leaden, Clark Richter, and Art Rosenberg.

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How Can VARs Succeed?

By Joseph Williams February 5, 2014

In this Industry Buzz podcast, the UCStrategies Experts were asked how can/should unified communications VARs/resellers differentiate themselves in order to succeed in a UCC world. The moderator is Dr. Joseph Williams, and includes Roberta J. Fox, Clark Richter, Bill MacKay, Steve Leaden, Phil Edholm, Marty Parker, and Art Rosenberg.

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Jim Freeze on Aspect’s Big Changes

By Blair Pleasant January 27, 2014

At Aspect’s analyst conference in Phoenix, AZ, CMO Jim Freeze discusses the recent changes at Aspect and the company’s move to the cloud.

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Related UC Vendors: Aspect

RingCentral’s Enterprise Move

By Blair Pleasant January 27, 2014

In this video interview with UCStrategies’ Blair Pleasant, RingCentral’s President David Berman Introduces the New RingCentral Office Enterprise Edition with RingCentral Meetings. He discusses RingCentral’s move upmarket as well as partnering opportunity for channel partners.

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Related UC Vendors: RingCentral

What UC Trends Will Fizzle in 2014?

By Michael F. Finneran January 27, 2014

In response to last week's Industry Buzz podcast, UCStrategies Experts Look Ahead to 2014, this week the Experts take turns predicting (and debating) UC trends that will fizzle in 2014. Among the discussion topics are BYOD, social business, federation, technology outsourcing, WebRTC, and on-premise video hardware. Michael Finneran moderates the podcast, and is joined by Phil Edholm, Blair Pleasant, Roberta J. Fox, Marty Parker, Dave Michels, Kevin Kieller, Steve Leaden, Dr. Joseph Williams, Jon Arnold, Don Van Doren, and Art Rosenberg.

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UCStrategies Experts Look Ahead to 2014

By Marty Parker January 21, 2014

The UCStrategies Experts look ahead to 2014 in this Industry Buzz podcast, with trends and predictions. Marty Parker is the moderator, and is joined by Jim Burton, Dr. Joseph Williams, Dave Michels, Art Rosenberg, Phil Edholm, Blair Pleasant, Bill MacKay, Michael Finneran, Don Van Doren, Jon Arnold, Steve Leaden, Roberta J. Fox.

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Related UC Vendors: Unify, Cisco, Microsoft, Avaya, NEC, IBM