Industry Buzz Podcasts

Industry Buzz Podcasts

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Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.

Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.



Dimension Data Unified Communications Services: An End-to-End Journey

By Jim Burton October 24, 2014

In this Industry Buzz podcast, the UCStrategies team welcomes Jaskarn Randhawa, Services Practice Manager – Converged Communications, Dimension Data, to the call. Jim Burton is the moderator, and is joined by Marty Parker, Don Van Doren, Roberta J. Fox, Dr. Joseph Williams, Art Rosenberg, Phil Edholm, and Steve Leaden.

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Related UC Vendors: Dimension Data

Introducing Switch Communications

By Blair Pleasant October 15, 2014

Blair Pleasant had a chance to meet with Craig Walker, President & CEO of Switch Communications. Craig was the founder of Grand Central, which was subsequently sold to Google, and has more recently founded Switch Communication. Switch Communication’s products include UberConference and Switch.co, to help businesses “reimagine business phone systems."

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UCStrategies Experts Discuss Gartner Magic Quadrant for UCaaS

By Dave Michels October 2, 2014

In this Industry Buzz videocast, the UCStrategies Experts discuss the Gartner 2014 Magic Quadrant for UCaaS. Dave Michels serves as moderator, and is joined by Experts Jon ArnoldMichael FinneranSteve LeadenDon Van DorenPhil EdholmArt Rosenberg, Roberta J. Fox, J.R. Simmons, and Dr. Joseph Williams

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Related UC Vendors: 8x8, HP, Microsoft, Mitel, Orange Business Services, RingCentral, ShoreTel, Star2Star Communications, Thinking Phone Networks

The Cloud and the Future of Customer Engagement

By Stephen Leaden September 30, 2014

In this Industry Buzz podcast, the UCStrategies team invites Jason Alley, Senior Solutions Marketing Manager, Interactive Intelligence, to discuss the cloud, and the future of customer engagement. Steve Leaden is the moderator, and is joined by Experts Phil Edholm, Bill MacKayMarty Parker, Art Rosenberg, Evan Kirstel, and Don Van Doren.

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Related UC Vendors: Interactive Intelligence

Social Customer Service in the Enterprise

By Blair Pleasant September 18, 2014

In this Industry Buzz podcast, the UCStrategies Experts are joined by Karina Howell, Solutions Marketing Manager, Interactive Intelligence. The topic is Social Customer Care, using social media sites like Facebook and Twitter as a channel for customer service. Blair Pleasant moderates the podcast, and is joined by Experts Phil Edholm, Steve Leaden, Dave Michels, Roberta J. FoxJon Arnold, Melissa SwartzArt Rosenberg, and Dr. Joseph Williams

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Related UC Vendors: Interactive Intelligence

Gartner Magic Quadrant for Unified Communications - UCStrategies Views

By Marty Parker August 28, 2014

In this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication. Marty is joined by UCStrategies Experts Dave Michels, Dr. Joseph Williams, Steve Leaden, Melissa Swartz, Phil EdholmDon Van Doren, Bill MacKayArt Rosenberg, J.R. Simmons, and Roberta Fox.

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Related UC Vendors: Cisco, Microsoft, Avaya, Mitel, Alcatel-Lucent, IBM, Interactive Intelligence, NEC, ShoreTel, Unify

UCStrategies Experts Debate Windows Phone

By Michael F. Finneran August 8, 2014

In this Industry Buzz podcast, the UCStrategies Experts debate the pros and cons, opportunities, and likelihood of success of Windows Phone. Michael Finneran moderates the conversation, and is joined by Experts Dave MichelsMarty Parker, Roberta J. FoxJ.R. Simmons, Dr. Joseph Williams, Art Rosenberg, and Steve Leaden.

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Related UC Vendors: Microsoft

Is UC Succeeding or Failing?

By Blair Pleasant August 6, 2014

In this Industry Buzz podcast, Blair Pleasant moderates a discussion on whether unified communications is succeeding or failing. Blair is joined by UC Experts Marty ParkerMichael FinneranArt RosenbergSteve Leaden, Phil Edholm, Dr. Joseph Williams, J.R. SimmonsJon Arnold, and Roberta Fox.

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Related UC Vendors: Microsoft, IBM, Interactive Intelligence

Moving UC Forward: Tools, Resources, and UC University

By Blair Pleasant July 23, 2014

In this Industry Buzz podcast, the UCStrategies Experts discuss tools and resources available for organizations to move forward in unified communications (UC). Included is a review of UC University, an event hosted by UCStrategies' Blair Pleasant and Phil Edholm, colocated with ITEXPO. UC University is Monday, August 11, at the Rio in Las Vegas. The conversation includes Experts Marty Parker, Don Van Doren, Steve Leaden, Roberta J. Fox, Art Rosenberg.

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UCStrategies Reaction: Apple - IBM Partnership

By Michael F. Finneran July 22, 2014

In this Industry Buzz podcast, the UCStrategies Experts offer first takes on the recently announced Apple - IBM Partnership, and what it may mean for the rest of the industry. Michael Finneran moderates the discussion with Experts Marty Parker, Steve Leaden, Dave Michels, Art Rosenberg, Phil Edholm, and Don Van Doren.

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Related UC Vendors: IBM, Microsoft, HP

UC – Supporting Initiatives in the Public Sector

By Marty Parker July 15, 2014

In this Industry Buzz podcast, the UCStrategies Experts discuss ways unified communications is used by both public and private sector enterprises to pursue social policy. Topics include remote workers, enabling the disabled, and healthcare. Marty Parker is the moderator, and is joined by Dr. Joseph Williams, Roberta J. Fox, Steve Leaden, Don Van Doren, Dave Michels, J.R. Simmons, Art Rosenberg, and Phil Edholm.

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UC Implications of Mary Meeker's “Internet Trends 2014” Presentation

By Dave Michels July 8, 2014

In this Industry Buzz podcast, Dave Michels, moderates a discussion about the UC implications of Mary Meeker's recent presentation at the inaugural Code Conference titled, "Internet Trends 2014." The podcast includes UCStrategies Experts Don Van Doren, Steve Leaden, Dr. Joseph Williams, Jon Arnold, Marty Parker, Art Rosenberg, Phil Edholm, and J.R. Simmons.

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Related UC Vendors: Microsoft, NEC, IBM

Tracking IT Spending Changes

By Marty Parker July 1, 2014

In this Industry Buzz podcast, the UCStrategies Experts discuss spending shifts in the enterprise communications marketplace. Marty Parker is the moderator, and includes Experts Phil Edholm, Jon Arnold, Michael Finneran, Blair Pleasant, Don Van Doren, Art Rosenberg, Roberta J. Fox, and Steve Leaden.

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UCStrategies on Interactions 2014

By Jim Burton June 16, 2014

In this week's Industry Buzz podcast, the UCStrategies Experts review the Interactive Intelligence Global Conference, Interactions 2014. Jim Burton is the moderator, and is joined by Phil Edholm, Don Van Doren, Dave Michels, Jon Arnold, Bill MacKay, Art Rosenberg, Steve Leaden, Melissa Swartz, and Roberta J. Fox.

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Related UC Vendors: Interactive Intelligence

UCStrategies and Ram Menghani, on the NEC Advantage

By Dave Michels June 3, 2014

Several UCStrategies Experts attended the NEC Advantage event in Nashville in May. This week, UCStrategies invited Ram Menghani, Vice President, UC Products and Services, NEC, into the conversation to discuss the event, and other NEC happenings. The conversation is moderated by Dave Michels, and includes Experts Phil Edholm, Michael Finneran, Melissa Swartz, Marty Parker, Jim Burton, Steve Leaden, Blair Pleasant, and Art Rosenberg.

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Related UC Vendors: NEC

Reflections on UC Summit 2014

By Jim Burton May 21, 2014

In this Industry Buzz podcast, Jim Burton and the UCStrategies team reflect on the recently completed UC Summit 2014. The podcast includes experts Michael Finneran, Don Van Doren, Art Rosenberg, Phil Edholm, Roberta J. Fox, Steve Leaden, Dr. Joseph Williams, Jon Arnold.

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UCStrategies Experts Interpret InformationWeek's State of UC Survey Results

By Michael F. Finneran May 20, 2014

In this Industry Buzz podcast, the UCStrategies Experts discuss Michael Finneran's recently published InformationWeek 2014 State of Unified Communications survey. The podcast is moderated by Michael Finneran, and joined by Don Van Doren, Phil Edholm, Steve Leaden, Art Rosenberg, Melissa Swartz, and Bill MacKay.

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Related UC Vendors: Microsoft, Cisco, Polycom

Mobility and the Contact Center

By Michael F. Finneran May 8, 2014

In this Industry Buzz podcast, UCStrategies welcomes two guests from Interactive Intelligence to a conversation about mobility and the contact center. Rachel Wentink, Senior Director, Business Automation Group, and Gina Clarkin, Manager, Market Solutions Team, join the conversation led by Michael Finneran and includes UCStrategies Experts Don Van Doren, Bill MacKay, Marty Parker, Dr. Joseph Williams, and Roberta J. Fox.

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Related UC Vendors: Interactive Intelligence

UC Summit 2014 Keynote Presentations: Key Takeaways

By Blair Pleasant May 6, 2014

At UC Summit 2014, companies offer the key takeaways from their keynote presentations.

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Related UC Vendors: HP, NEC, Unify, ShoreTel, Mitel, SMART Technologies

8x8's CEO on Cloud Adoption

By Blair Pleasant April 17, 2014

In this videocast with UCStrategies' Blair Pleasant, Vik Verma, CEO of 8x8, discusses some of the trends in adoption of cloud, why companies are moving to the cloud, and how 8x8 helps to ensure security for users.

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Related UC Vendors: 8x8

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