The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines – to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.
Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.
In this Industry Buzz podcast, UCStrategies' Jim Burton leads a conversation with the UC Experts on the recent Cisco-IBM announcement. The podcast includes Blair Pleasant, Marty Parker, Roberta J. Fox, Dr. Joseph Williams, Dave Michels and Don Van Doren.
At Verint Engage 2016, Verint’s annual customer event, Ryan Hollenbeck, Sr VP, Global Marketing, Customer Experience, discussed some of the key themes of the event, and Verint’s role in these areas.
In this Industry Buzz podcast, UCStrategies conducts its annual "year in review" podcast at the midyear point. Moderator Dave Michels posed this question to start it off: "It's halfway through the year; EC is months behind us. What's interesting to you? What will define 2016?" UCStrategies Experts participating include Marty Parker, Dr. Joseph Williams, Phil Edholm, Steve Leaden, and Roberta Fox.
In this Industry Buzz podcast, UCStrategies' Jon Arnold leads a discussion about Interactive Intelligence. Several of the UCStrategies Experts attended the company's recent INTERACTIONS 2016 event, and in the second part of the podcast they discuss the company in the context of keynote speaker Salim Ismail's book, Exponential Organizations. Also participating are Experts Steve Leaden, Don Van Doren, Blair Pleasant, Dave Stein, Phil Edholm, Roberta Fox, and Dave Michels.
In this Industry Buzz podcast, Simon Dudley leads a conversation with UCStrategies Experts about the announcement that Microsoft will purchase LinkedIn for $26.2 billion. The podcast includes Michael Finneran, Evan Kirstel, Jon Arnold, Blair Pleasant, Dave Michels, Steve Leaden, and Roberta J. Fox.
In this UCStrategies Industry Buzz podcast, Michael Finneran contends that text is the single most important and widely used medium of communications to have emerged in the past 20 years, but that it is about the farthest thing from an "integrated network” that has ever existed. The conversation includes Experts Phil Edholm, Joseph Williams, Jon Arnold, Blair Pleasant, JR Simmons, Roberta Fox, and Dave Michels.
At the Metaswitch Forum 2016 in Scottsdale, AZ, Blair Pleasant spoke with Metaswitch’s Senior VP of Marketing, Steve Gleave, about what’s new at Metaswitch and the changes taking place in the overall market.
In this Industry Buzz podcast, the UCStrategies Experts discuss the recently held NEC Advantage conference, at which several members of the team were in attendance. Dave Michels moderates, and is joined by Jon Arnold, JR Simmons, Steve Leaden, Michael Finneran, Dr. Joseph Williams and Phil Edholm.
In this Industry Buzz podcast, the UCStrategies Experts discuss APIs and integrations and the importance integrating with apps for the next stage of UCC. Blair Pleasant moderates the conversation, which includes Experts Jon Arnold, Marty Parker, Phil Edholm, Simon Dudley, Steve Leaden, Roberta J. Fox, and Dave Michels.
In this Industry Buzz podcast, moderator Dave Michels and the UCStrategies team take on the topic of workstream messaging and its impact on communications and collaboration, and discuss some of the new players making inroads in the enterprise. Partipating in the roundtable are Experts Blair Pleasant, Kevin Kieller, Dr. Joseph Williams, and Simon Dudley.
In this Industry Buzz Podcast, UCStrategies welcomes two guests to the conversation to discuss BCOM ((Business Communications Operations Management). Edouard de Fonclare, CEO of Kurmi Software and Derek Smith, Product Marketing Manager of VOSS Solutions, join UCStrategies Experts Phil Edholm, Dr. Joseph Williams, Steve Leaden, Michael Finneran, Blair Pleasant and Roberta J. Fox.
In this week's Industry Buzz podcast, the UCStrategies Experts debate the Mitel acquisition of Polycom. Blair Pleasant moderates the conversation, and is joined by Marty Parker, Phil Edholm, Roberta Fox, Jon Arnold, Dr. Joseph Williams, Dave Michels, Michael Finneran, and Steve Leaden.
Tomas Gorny, CEO of business communication cloud vendor Nextiva, discusses who Nextiva is and how they differentiate from some of the other UCaaS vendors by focusing on ease of use and the customer experience.
In this podcast, Clarity CTO Jon Rauschenberger of Clarity talks about the new integration as well as the initial customer and use case, and how Clarity supports hybrid environments and where it is going with Office 365.
In this Industry Buzz podcast, Blair Pleasant moderates a conversation about changes in customer care and the contact center, and the growing significance of the customer experience. Blair is joined by UCStrategies Experts Don Van Doren, Roberta Fox, Jon Arnold, Phil Edholm, Evan Kirstel, Steve Leaden, Michael Finneran, Dr. Joseph Williams, and Melissa Swartz.
UCStrategies' Marty Parker was not able to attend Enterprise Connect this year, so he interviewed the UCStrategies Experts to find out what he missed. In this Industry Buzz podcast, Marty hears from Experts Jim Burton, Michael Finneran, Evan Kirstel, Dave Michels, Dave Stein, Blair Pleasant, JR Simmons, Steve Leaden, Kevin Kieller and Phil Edholm.
From Enterprise Connect 2016 in Orlando, John Furrier, Founder and Co-CEO, SiliconANGLE Media, and Peter Santeusanio, CTO of UCStrategies, interview Scott Velting, Executive Director, Enterprise Cloud Communications, AT&T.
In this Industry Buzz podcast, UCStrategies tackles the topic of interoperability with guests from tekVizion: Chakra Devalla, CEO, and Tracy Venters, Evangelist. Blair Pleasant moderates the conversation, which includes Phil Edholm, Steve Leaden, Michael Finneran, Kevin Kieller, Marty Parker, Don Van Doren, Simon Dudley, and Dr. Joseph Williams.
In this Industry Buzz podcast, Dave Michels leads a discussion about Enterprise Connect 2016, March 7-10, in Orlando. In addition to brief recaps of where you can see some of the UCStrategies Experts participating in sessions, they're asked what they're looking forward to, and what they expect from this year's event. Dave is joined by Simon Dudley, Phil Edholm, Blair Pleasant, Michael Finneran, Kevin Kieller, and Steve Leaden.
I had a chance to speak with Unify CEO Jon Pritchard about his new position and his plans for Unify going forward. He notes that the future of Unify is now very secure, and that customers will see increased capabilities and service improvement.
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