Industry Buzz Podcasts

Industry Buzz Podcasts

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Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.

Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.



UCStrategies Reports on NextCon16 and BroadSoft Connections

By Blair Pleasant November 30, 2016

UCStrategies Experts were in attendance at two recent overlapping events: BroadSoft Connections, and Nextiva NextCon16, which is the topic of this week's Industry Buzz podcast. Blair Pleasant, who attended the Nextiva event, moderates the conversation, with Experts Dave SmithJon ArnoldMelissa SwartzDave Michels and Michael Finneran.

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Digital Disruption & Transformation

By UCStrategies November 23, 2016

In this Industry Buzz podcast, the UCStrategies Experts host a discussion on digital disruption and the role of software in our changing industry. Blair Pleasant moderates the discussion, and is joined by Experts Marty Parker, Roberta J. Fox, David SmithJon Arnold, Steve Leaden and Melissa Swartz.

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Reviewing the Latest (and Greatest) BC Summit

By Jim Burton November 15, 2016

In this Industry Buzz podcast, the UCStrategies Experts review the recently concluded BC Summit 2016, held November 1-3 in Palm Springs, California. Discussion topics include overall impressions and takeaways, trends seen in this year's agenda, the new venue (La Quinta Resort & Club), and sponsors that shaped the event. Jim Burton moderates the conversation, with Michael FinneranMarty Parker, Blair Pleasant, Dr. Joseph Williams, Jon ArnoldDave Michels, Kevin Kieller, and Steve Leaden.

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What You May Not Know About Digital Transformation

By Peter Santeusanio November 9, 2016

Peter Santeusanio interviews Justin Stevens, VP Business Development and Marketing at Modality Systems about Digital Transformation. This will be the focus of a series of upcoming Webinars Justin will be hosting.

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Related UC Vendors: Modality Systems

Vonage’s Jeff Savage Discusses Migrating to the Cloud

By Blair Pleasant November 7, 2016

Jeff Savage, Vice President of Enterprise, Vonage Business, talks about what customers are looking for when moving to the cloud, the need for mobility, application integration, and more.

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Related UC Vendors: Vonage Business

Peter Quinlan of Tata Communications

By Blair Pleasant November 7, 2016

Peter Quinlan, VP of UCC at Tata Communications, talks about global UC and what customers need when rolling out a global deployment, and how the right partner can help them with their UCC deployment.

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Related UC Vendors: Tata Communications

Speaking of Disruption...Introducing Workplace by Facebook

By UCStrategies October 28, 2016

In this Industry Buzz podcast, Dave Michels, moderates a conversation with the UCStrategies Experts about Workplace by Facebook (formerly "Facebook at Work"). Joining Dave is Phil Edholm, Michael Finneran, Marty Parker, Jon Arnold and Dr. Joseph Williams.

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Zane Long - RingCentral's VP of Channel Sales

By Blair Pleasant October 28, 2016

UCStrategies' Blair Pleasant sat down with RingCentral's VP of Channel Sales, Zane Long, to discuss his views on how the channel is evolving, some of the challenges the channel is facing, and how RingCentral is helping partners be more successful.

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Related UC Vendors: RingCentral

Disruption: It’s not Just an election thing!

By UCStrategies October 19, 2016

In the last two disruption cycles, Cisco used its market muscle from the adjacency in the IP data network to become a market leader in VoIP-based PBXs, and Microsoft used a similar dominant position in Personal Productivity software (Office) to win a major percentage of UC deployments (Skype for Business). Now two huge web companies, Facebook and Salesforce, are moving into traditional telecom spaces. With Salesforce offering contact center extensions from its popular CRM application, and Facebook announcing Workplace, a business communications and collaboration platform, disruption of the communications market seems to be happening again. In this Industry Buzz podcast, Phil Edholm moderates a conversation on this topic with UC Experts Marty Parker, Dave Smith and Roberta J. Fox.

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What Tools & Technologies Do WE Use?

By UCStrategies October 14, 2016

Unified Communications analysts and consultants get a lot of stuff to try out. In this Industry Buzz podcast, the UCStrategies Experts discuss the phone, messaging, and UC apps they use in their every day business and personal lives. Blair Pleasant moderates the conversation, with Phil EdholmDr. Joseph Williams, Evan Kirstel and Steve Leaden.

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Contact Center Industry Consolidation, Disruption, and the Future

By UCStrategies September 30, 2016

In this Industry Buzz podcast, the UCStrategies Experts discuss the recent disruption in the Contact Center industry. The Experts welcome guest Chris Vitek of WebRTC Strategies, author of this recent article on No Jitter, Communications-as-a-Feature: How Salesforce Will Replace Your ACD. Topics also include the future of the industry, is the traditional contact center going away, and the Genesys acquisition of Interactive Intelligence. Blair Pleasant, moderates the conversation, which also includes UCStrategies Experts Phil Edholm, Melissa Swartz, Michael Finneran, Don Van Doren, Steve Leaden, and Jon Arnold.

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Related UC Vendors: Genesys, Interactive Intelligence

Hopes and Aspirations for 2016

By UCStrategies September 23, 2016

In this Industry Buzz podcast, the UCStrategies Experts address their "hopes and aspirations" for UC for the rest of 2016, and welcome new Expert Dave Smith group. Moderator Dave Michels is joined by Experts Marty Parker, Roberta J. Fox, Dave Smith, Dave Stein, Phil Edholm and Michael Finneran.

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Industry Consolidation Podcast

By UCStrategies August 12, 2016

In this Industry Buzz podcast, Dave Michels moderates a discussion with the UCStrategies Experts about the recent consolidation activity  actual and speculation  in the industry. Joining the conversation are Steve Leaden, Marty Parker, Simon Dudley, Phil Edholm, Jim BurtonBlair Pleasant, Evan Kirstel, Roberta J. Fox, Jon Arnold, and Dr. Joseph Williams.

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Related UC Vendors: Avaya, ShoreTel, Microsoft, Interactive Intelligence, Cisco

Our Evolving Industry: Shaping the Agenda for BC Summit 2016

By UCStrategies August 8, 2016

In this Industry Buzz podcast, the UCStrategies Experts discuss the changes happening in the industry that will shape the agenda for the upcoming BC Summit in November. The BC Summit is November 1-3, 2016, at the La Quinta Resort & Club in Palm Springs, CA. Jim Burton is the moderator, and is joined by Experts Marty Parker, Roberta J. Fox, Michael Finneran, Steve Leaden, Melissa Swartz, Evan Kirstel, Dave Stein, Jon ArnoldBlair Pleasant, Dr. Joseph Williams, Kevin Kieller, and Phil Edholm.

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UCStrategies' Take on the Gartner Magic Quadrant for UC

By UCStrategies August 3, 2016

In this Industry Buzz podcast, the UCStrategies Experts review the 2016 Gartner Magic Quadrant for UC. The conversation is led by moderator Marty Parker, and includes Experts Dave Michels, Marty Parker, Michael Finneran, Roberta J. Fox, Jon ArnoldSteve Leaden, Dave Stein, JR Simmons, Kevin Kieller, Don Van Doren, and Phil Edholm.

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Related UC Vendors: Cisco, Unify, ShoreTel, Microsoft, IBM

Cisco and IBM Bring the Power of Watson to “Intelligent Collaboration”

By UCStrategies July 22, 2016

In this Industry Buzz podcast, UCStrategies' Jim Burton leads a conversation with the UC Experts on the recent Cisco-IBM announcement. The podcast includes Blair Pleasant, Marty Parker, Roberta J. Fox, Dr. Joseph WilliamsDave Michels and Don Van Doren.

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Related UC Vendors: IBM, Cisco

Verint’s Ryan Hollenbeck on “Actionable Intelligence,” “Customer Engagement Optimization,” and more

By Blair Pleasant July 15, 2016

At Verint Engage 2016, Verint’s annual customer event, Ryan Hollenbeck, Sr VP, Global Marketing, Customer Experience, discussed some of the key themes of the event, and Verint’s role in these areas.

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Related UC Vendors: Verint

2016 Midyear Review

By UCStrategies July 11, 2016

In this Industry Buzz podcast, UCStrategies conducts its annual "year in review" podcast at the midyear point. Moderator Dave Michels posed this question to start it off: "It's halfway through the year; EC is months behind us. What's interesting to you? What will define 2016?" UCStrategies Experts participating include Marty Parker, Dr. Joseph WilliamsPhil Edholm, Steve Leaden, and Roberta Fox.

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UCStrategies Reviews INTERACTIONS 2016

By UCStrategies July 6, 2016

In this Industry Buzz podcast, UCStrategies' Jon Arnold leads a discussion about Interactive Intelligence. Several of the UCStrategies Experts attended the company's recent INTERACTIONS 2016 event, and in the second part of the podcast they discuss the company in the context of keynote speaker Salim Ismail's book, Exponential Organizations. Also participating are Experts Steve LeadenDon Van Doren, Blair Pleasant, Dave SteinPhil Edholm, Roberta Fox, and Dave Michels.

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Related UC Vendors: Interactive Intelligence

UCStrategies Reacts to Microsoft Purchase of LinkedIn

By UCStrategies June 23, 2016

In this Industry Buzz podcast, Simon Dudley leads a conversation with UCStrategies Experts about the announcement that Microsoft will purchase LinkedIn for $26.2 billion. The podcast includes Michael Finneran, Evan Kirstel, Jon Arnold, Blair PleasantDave MichelsSteve Leaden, and Roberta J. Fox.

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Related UC Vendors: Microsoft

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