The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
This week the UCStrategies Experts discuss wireless devices. The conversation is moderated by UCStrategies' mobility expert Michael Finneran, and includes Marty Parker, Dave Michels, and Kevin Kieller.
UC Summit 2013, UCStrategies' annual gathering of UC vendors, solutions integrators and consultants, was held April 28-May 1 in La Jolla, CA. In this Industry Buzz podcast, several of the UCStrategies Experts who were in attendance offer their thoughts on this year's event. Dave Michels, Jon Arnold, Art Rosenberg, Kevin Kieller, Michael Finneran, and Steve Leaden join moderator Blair Pleasant.
Chris Botting and Ross Daniels of Cisco's Customer Collaboration group discuss The Internet of Everything and how it relates to the contact. They also discuss Cisco's Packaged Contact Center, as well as recent channel partner activities and events.
Joining the UCStrategies Experts in a discussion of conferencing is David Frankel, CEO of ZipDX. Marty Parker moderates the podcast which includes Dave Michels, Art Rosenberg, Michael Finneran, Phil Edholm, and Jon Arnold.
Fresh from Enterprise Connect 2013, the UCStrategies Experts take a look at companies doing innovative things in the UC space. Dave Michels leads the discussion and is joined by Experts Jim Burton, Phil Edholm, Art Rosenberg, Jon Arnold, Marty Parker, and Blair Pleasant.
The UCStrategies Experts take a look at the consolidation going on in unified communications; some of the surprising mergers from the recent past, and what to look for on the horizon. Don Van Doren moderates this Industry Buzz podcast, and is joined by Marty Parker, Jon Arnold, Steve Leaden, Dave Michels, Michael Finneran, and Blair Pleasant.
In this Industry Buzz podcast moderated by Jim Burton, the UCStrategies Experts deliver their impressions of Enterprise Connect 2013, held March 17-20 in Orlando. The discussion includes Blair Pleasant, Marty Parker, Phil Edholm, Don Van Doren, Michael Finneran, Steve Leaden, Kevin Kieller, and Art Rosenberg.
Mike Lauricella from Plivo discusses how Plivo makes it easy for customers to build applications such as conferencing solutions leveraging WebRTC.
In a special Industry Buzz podcast previewing Enterprise Connect 2013, the UCStrategies Experts use new conferencing technology that will be demonstrated at next week's event. The partnership between Dolby and BT Conferencing aims to transform the user experience around conferencing with spatial audio. (Use a stereo headset or stereo speakers to experience the full effect.) Jim Burton moderates the podcast, and welcomes guests Andrew Border, Vice President of Dolby Voice, and Daniel Edwards, Vice President of Marketing for BT Conferencing. Also taking up virtual positions around the conference table in today's conversation are UCStrategies Experts Don Van Doren, Jon Arnold, Michael Finneran, Marty Parker, Dave Michels, Steve Leaden, Phil Edholm, and Art Rosenberg.
In this Industry Buzz podcast, UCStrategies addresses the recent decision by Yahoo! to rescind the option for its employees to work from home. Phil Edholm moderates the conversation, which includes UCStrategies Experts Marty Parker, Dave Michels, Don Van Doren, Art Rosenberg, Jon Arnold, and Steve Leaden.
Microsoft held it first Lync conference, Lync Conference 2013, February 19-21 in San Diego. In this Industry Buzz podcast, the UCStrategies Experts discuss some of the announcements that came out of the event, from both Microsoft and its competitors. Dave Michels moderates, and is joined by Marty Parker, Kevin Kieller, Michael Finneran, Blair Pleasant, Steve Leaden, Don Van Doren, Phil Edholm, and Art Rosenberg.
Genesys' Lisa Abbott and Chris Doyle demo Genesys Connect for Salesforce Service Cloud and how to use templates to apply business logic in contact center to route inbound calls.
Ray Pasquale gives an overview of Unified Office, a next gen-managed service provider aimed at providing premise and cloud solutions for SMBs.
In this Industry Buzz podcast, Blair Pleasant, Orrin Broberg, Jon Arnold, Jim Burton, Michael Finneran, Marty Parker, Paul Robinson, Steve Leaden, Don Van Doren, Phil Edholm, Dave Michels, Art Rosenberg, Kevin Kieller, Jay Brandstadter, Russell Bennett, Samantha Kane, Jason Andersson,
At IBM Connect 2013, Amy Ewing, Marketing Manager of IBM, discusses the shift from unified communications to social communications and the value of integrating IBM Connections and IBM Sametime.
Ramsey Pryor, Product Marketing Social Business Cloud, explains IBM's "cloud first" initiative and IBM SmartCloud for Social Business.
In this Industry Buzz podcast, the UCStrategies Experts welcome representatives from Blackberry (formerly RIM) to discuss the new Blackberry 10 product line. Dave Michels moderates the conversation, which includes Experts Steve Leaden, Michael Finneran, Marty Parker, Jim Burton, Phil Edholm, and Art Rosenberg. Guests from Blackberry include Chris Wright, Director of Channel Accounts; Ajay Malhan, Technical Solutions Manager; and John Cash of Enterprise Accounts.
In this Industry Buzz podcast, the team welcomes Eric Kintz, SVP and General Manager, Logitech for Business, to discuss "hard phones, soft phones, and everything in between." Dave Michels moderates the podcast, and is joined by UCStrategies Experts Jim Burton, Blair Pleasant, Marty Parker, Phil Edholm, Art Rosenberg, Don Van Doren, and Steve Leaden.
The Consumer Electronics Show was held January 8-11 in Las Vegas. In this UCStrategies podcast, the UC Experts take a look at some of the products introduced at the show in respect to advances in unified communications. The discussion is moderated by Dave Michels, and also includes Phil Edholm, Art Rosenberg, Michael Finneran, Marty Parker, and Jim Burton.
In this Industry Buzz podcast, the UCStrategies Experts turn their attention to the role of the Channel in UC-as-a-Service by welcoming Don Trimble, Vice President of Sales at 8x8, to the discussion. UCStrategies' Dave Michels is the moderator, and is joined by UC Experts Jim Burton, Blair Pleasant, Jon Arnold, Phil Edholm, Art Rosenberg, Marty Parker, Kevin Kieller, Don Van Doren, and Steve Leaden.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?