The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines – to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.
Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.
In this Industry Buzz podcast, the UCStrategies Experts preview Enterprise Connect 2014. Marty Parker moderates the discussion, and is joined by Blair Pleasant, Dave Michels, Phil Edholm, Michael Finneran, Don Van Doren, Art Rosenberg, Steve Leaden and Kevin Kieller.
UCStrategies Experts were in attendance and/or presenting at Lync Conference 2014, and in this Industry Buzz podcast they discuss the show, Gurdeep Singh Pall's keynote presentation, and "universal communications." The moderator is Phil Edholm, who is joined by Don Van Doren, Marty Parker, Dave Michels, Jim Burton, Kevin Kieller, and Joseph Williams.
The topic of this week's Industry Buzz podcast is omni-channel capabilities in the contact center. The UCStrategies team welcomes guest Karina Howell, Solutions Marketing Manager for Contact Center at Interactive Intelligence. Don Van Doren is the moderator, and is joined by Blair Pleasant, Steve Leaden, Jon Arnold, Art Rosenberg, Marty Parker, Roberta J. Fox, and Dave Michels.
In the What UC Trends Will Fizzle in 2014 podcast held a couple of weeks ago, Dave Michels suggested the following: "BYOD is absolutely over;...not that bring your own device is over...bring your own device and store corporate data on it...will dissapear in 2014..." This sparked the idea for this week's Industry Buzz podcast, moderated by Michael Finneran. The UCStrategies Experts discuss where they see the BYOD movement progresssing in 2014. Michael is joined by Marty Parker, Roberta J. Fox, Phil Edholm, Steve Leaden, Clark Richter, and Art Rosenberg.
In this Industry Buzz podcast, the UCStrategies Experts were asked how can/should unified communications VARs/resellers differentiate themselves in order to succeed in a UCC world. The moderator is Dr. Joseph Williams, and includes Roberta J. Fox, Clark Richter, Bill MacKay, Steve Leaden, Phil Edholm, Marty Parker, and Art Rosenberg.
At Aspect’s analyst conference in Phoenix, AZ, CMO Jim Freeze discusses the recent changes at Aspect and the company’s move to the cloud.
In this video interview with UCStrategies’ Blair Pleasant, RingCentral’s President David Berman Introduces the New RingCentral Office Enterprise Edition with RingCentral Meetings. He discusses RingCentral’s move upmarket as well as partnering opportunity for channel partners.
In response to last week's Industry Buzz podcast, UCStrategies Experts Look Ahead to 2014, this week the Experts take turns predicting (and debating) UC trends that will fizzle in 2014. Among the discussion topics are BYOD, social business, federation, technology outsourcing, WebRTC, and on-premise video hardware. Michael Finneran moderates the podcast, and is joined by Phil Edholm, Blair Pleasant, Roberta J. Fox, Marty Parker, Dave Michels, Kevin Kieller, Steve Leaden, Dr. Joseph Williams, Jon Arnold, Don Van Doren, and Art Rosenberg.
The UCStrategies Experts look ahead to 2014 in this Industry Buzz podcast, with trends and predictions. Marty Parker is the moderator, and is joined by Jim Burton, Dr. Joseph Williams, Dave Michels, Art Rosenberg, Phil Edholm, Blair Pleasant, Bill MacKay, Michael Finneran, Don Van Doren, Jon Arnold, Steve Leaden, Roberta J. Fox.
In this Industry Buzz podcast, the UCStrategies Experts review 2013 in unified communications. Topics include the user experience, cloud, mobility, applications, UCaaS, WebRTC, and what we saw from the major UC vendors. Blair Pleasant moderates the discussion, with Jon Arnold, Marty Parker, Roberta J. Fox, Art Rosenberg, Michael Finneran, Steve Leaden, Dr. Joseph Williams, Don Van Doren, Phil Edholm, and Bill MacKay.
At Dreamforce in San Francisco, Monica Girolami, Head of Marketing, North America, introduces us to NewVoiceMedia, a cloud-based contact center provider that recently entered the North America market.
Prompted by the recently announced planned merger of Mitel and Aastra, the UCStrategies Experts discuss industry consolidation among UC vendors and channels, and the drivers behind the trends seen in the UC marketplace. Dave Michels moderates this week's discussion, and is joined by Roberta Fox, Marty Parker, Clark Richter, Dr. Joseph Williams, Art Rosenberg, Jon Arnold, and Michael Finneran.
At the WebRTC Conference & Expo in Santa Clara, CA, Bistri demonstrated how simple it is to use their solution to make video calls across various devices, share information and images, and more.
At the Avaya Executive Partner Forum, Barat Dickman, Avaya's Senior Director, Global Channel Programs and Go-To-Market Strategy, talks about changes to the Avaya Connect program and the focus for Avaya's channel program in 2014.
Interviewed at the Avaya Executive Partner Forum, Troy Trenchard, Avaya’s Vice President and General Manager, UC Applications, answers the question, “Is UC Dead?” and talks about Avaya’s view of the UC market.
At the Avaya Executive Partner Forum, Richard Steranka, Vice President, Worldwide Channels at Avaya, describes Avaya's various cloud and hosted options for customers and partners.
In this Industry Buzz podcast, the UCStrategies Experts discuss the Gartner Magic Quadrant for Corporate Telephony. Marty Parker moderates the conversation with UC Experts Jim Burton, Dave Michels, Michael Finneran, Joseph Williams, Blair Pleasant, Art Rosenberg, Roberta J. Fox, and Kevin Kieller.
In this Industry Buzz podcast, Blair Pleasant moderates a discussion among the UCStrategies Experts about the reported growth of Microsoft Lync deployments in enterprise voice and the impact that Microsoft Lync is having on the UC market. Also included are Marty Parker, Dave Michels, Jim Burton, Phil Edholm, Steve Leaden, Art Rosenberg, Michael Finneran, Kevin Kieller, and Roberta J. Fox.
Ryan Hollenbeck and Nancy Treaster of Verint discuss its acquisition of Victrio, a provider of fraud prevention and identity authentication solutions.
At the Cisco Collaboration Summit, David Tucker of Cisco discusses Cisco Collaboration and the mid-market and what Cisco is doing to target mid-market customers. David talks about the Cisco Business Edition 6000, and the role of channel partners in the mid-market.
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