The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
In this Industry Buzz podcast, the UCStrategies Experts do a quick look back at 2012, then turn their attention to 2013 in respect to the following major trends in unified communications: UC adoption, cloud and hosted, mobility, WebRTC, federation, and. video. Jim Burton moderates the discussion, and is joined by UC Experts Marty Parker, Don Van Doren, Steve Leaden, Phil Edholm, Blair Pleasant, Jon Arnold, Michael Finneran, Dave Michels, and Kevin Kieller.
I met with Amir Hameed, Sr, Director, Technical Sales for Avaya Americas to discuss Avaya’s new announcements about mobility and video.
The UCStrategies Experts again invite several guest consultants into the conversation about best practices for analyst and consultant conferences: Byron Battles of The Battles Group, Melissa Schwartz of Schwartz Consulting, and John Thompson of Thompson-Ross & Associates. Blair Pleasant of UCStrategies moderates, and is joined by UCStrategies Experts Steve Leaden, Jon Arnold, Marty Parker, Michael Finneran, and Art Rosenberg.
I recently had the opportunity to take a tour of Logitech for Business' video labs to get a view of their product development process. Logitech for Business is a group within Logitech focused on unified communications, and is developing video conferencing
OTT vendor Bistri demonstrates how they use WebRTC to do click to connect without requiring any plug ins or downloads, making it easy to connect with and collaborate with people regardless of location. They even show some cool video effects.
At the WebRTC Conference & Expo, Jack Blaeser, CCO and a co-founder of TenHands, discusses how TenHands is transforming the way people collaborate to get more done and build stronger relationships.
At the WebRTC Expo in San Francisco, consultant and futurologist Martin Geddes explains the impact of WebRTC and its potential for transforming businesses.
Alexey Aylarov, CEO of Zingaya, discusses how Zingaya enhances the contact center and customer care by making it easy to click-to-connect to an agent. Alexey shows a demo with GetHuman, showing how easy it can be to add click-to-call to get in touch with contact centers for customer care.
CLP Central is a new, interactive information and communications technology industry resource that brings industry vendors, consultants, and solution integrators/resellers together to better serve their mutual enterprise, mid-market, and small business customers. In this Industry Buzz podcast, the UCStrategies Experts, along with Mick Sawka of The Brookside Group, discuss CLP Central. The conversation is moderated by Jim Burton, and includes Marty Parker, Steve Leaden, and Art Rosenberg.
Chad Hart of Acme Packet discusses Acme Packet's role in WebRTC and how the company bridges the gap between legacy solutions and WebRTC. Chad provides insights into some of the challenges of WebRTC and how Acme Packet tries to overcome these to provide enhanced value to customers.
ShoreTel held its Champion Partner Conference recently in Orlando. In this Industry Buzz podcast, the UCStrategies Experts invite several guest consultants to discuss what they gleaned from the conference: Byron Battles of The Battles Group, Melissa Schwartz of Schwartz Consulting, and John Thompson of Thompson-Ross & Associates. Blair Pleasant of UCStrategies moderates, and is joined by UCStrategies Experts Jon Arnold, Dave Michels, and Art Rosenberg.
At Avaya's Americas Executive Partner Forum in Cancun, Barat Dickman, Senior Director of Global Channel Programs and Go to Market Strategy, provides an update on Avaya's channel program. Barat describes some of the enhancements made to the program to help drive partners' success, as well as the focus on SPEC – Simple, Predictable, Enhanced, Consistent.
At the Avaya Americas Partner Conference in Cancun, Paul Leatherman, Chief Technology Officer, CRI, provides an overview of CRI's Avaya Solutions Kit (ASK), to help Avaya partners demonstrate Avaya solutions. ASK is a complete suite of applications in a single suitcase, aimed at helping sales reps demonstrate a wide range of Avaya capabilities simply and easily.
Brian K Bischoff, Vice President, Global Offer Management of Genesys, chats with Blair Pleasant about the new Genesys One offering, aimed at the broader enterprise market. Brian discusses the thinking behind the product, how it's different from more traditional Genesys offerings, and what's in it for both enterprise customers and channel partners.
At the ShoreTel Champion Conference, Pej Roshan, ShoreTel's VP of Product Management, discusses how “choice is the new brilliantly simple.” He explains how ShoreTel provides a variety of choices and options for customers in terms of on-premise and cloud-based solutions, as well as new mobile capabilities.
In part 1 of this Industry Buzz podcast, Dave Michels moderates a debate among UCStrategies Experts about WebRTC. Topics explored: what does it mean, its importance, whether it is over-hyped, and whether it is going to change our lives. The discussion includes UCStrategies' Phil Edholm, Steve Leaden, Russell Bennett, Kevin Kieller, and Art Rosenberg.
In part 2 of this Industry Buzz podcast, Dave Michels moderates a debate among UCStrategies Experts about WebRTC. Topics explored: what does it mean, its importance, whether it is over-hyped, and whether it is going to change our lives. The discussion includes UCStrategies' Phil Edholm, Steve Leaden, Russell Bennett, Kevin Kieller, and Art Rosenberg.
In this Industry Buzz podcast, the UCStrategies Experts discuss a recent article on UCStrategies.com by Marty Parker, entitled Email and UC: The Moose on the Table. Don Van Doren moderates the podcast, and is joined by UC Experts Marty Parker, Kevin Kieller, Dave Michels, Blair Pleasant, Phil Edholm, Jim Burton, and Art Rosenberg.
UCStrategies' Marty Parker and Russell Bennett presented a session entitled "UC Interoperability" at Interop New York earlier this month. In this Industry Buzz podcast, the UCStrategies Experts tackle the topic. Marty and Russell lead the discussion, and this podcast also includes UC Experts Kevin Kieller, Phil Edholm, Don Van Doren, and Art Rosenberg.
Barb Grothe of Telecom Resources, an independent consulting firm, discusses a new customer deployment that uses Microsoft Lync Voice and Plantronics headsets – with no deskphones.
All Content Copyright © 2013 UCStrategies.com. All rights reserved.
Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?