Industry Buzz Podcasts - Page 4

Industry Buzz Podcasts

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Read and hear about the latest and greatest in the UC world. Industry Buzz podcasts feature vendor interviews and exciting industry news that goes beyond the headlines to what the leading vendors are doing in the UC market. Industry Buzz helps you understand the new products, alliances, and technologies that vendors are announcing and introducing.

Did you know Industry Buzz podcasts are also available via iTunes? Search on "UCStrategies" to find them.



The Role of Customer Engagement in the Contact Center

By UCStrategies March 25, 2016

In this Industry Buzz podcast, Blair Pleasant moderates a conversation about changes in customer care and the contact center, and the growing significance of the customer experience. Blair is joined by UCStrategies Experts Don Van Doren, Roberta FoxJon Arnold, Phil Edholm, Evan Kirstel, Steve LeadenMichael Finneran, Dr. Joseph Williams, and Melissa Swartz.

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Related UC Vendors: Dimension Data

UCStrategies Reflects on Enterprise Connect 2016

By UCStrategies March 23, 2016

UCStrategies' Marty Parker was not able to attend Enterprise Connect this year, so he interviewed the UCStrategies Experts to find out what he missed. In this Industry Buzz podcast, Marty hears from Experts Jim Burton, Michael FinneranEvan KirstelDave Michels, Dave SteinBlair Pleasant, JR Simmons, Steve Leaden, Kevin Kieller and Phil Edholm.

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Related UC Vendors: 8x8, Avaya, Cisco, Microsoft, Mitel, NEC, RingCentral, ShoreTel, Thinking Phone Networks, Unify, Vonage Business, Fuze

Live From Enterprise Connect 2016: Scott Velting of AT&T

By Peter Santeusanio March 21, 2016

From Enterprise Connect 2016 in Orlando, John Furrier, Founder and Co-CEO, SiliconANGLE Media, and Peter Santeusanio, CTO of UCStrategies, interview Scott Velting, Executive Director, Enterprise Cloud Communications, AT&T. 

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Related UC Vendors: AT&T

Interoperability: A Dream or Reality?

By UCStrategies March 3, 2016

In this Industry Buzz podcast, UCStrategies tackles the topic of interoperability with guests from tekVizion: Chakra Devalla, CEO, and Tracy Venters, Evangelist. Blair Pleasant moderates the conversation, which includes Phil Edholm, Steve Leaden, Michael Finneran, Kevin Kieller, Marty Parker, Don Van DorenSimon Dudley, and Dr. Joseph Williams.

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Related UC Vendors: tekVizion

Hopes, Dreams, and Fears: UCStrategies Previews Enterprise Connect 2016

By UCStrategies February 19, 2016

In this Industry Buzz podcast, Dave Michels leads a discussion about Enterprise Connect 2016, March 7-10, in Orlando. In addition to brief recaps of where you can see some of the UCStrategies Experts participating in sessions, they're asked what they're looking forward to, and what they expect from this year's event. Dave is joined by Simon DudleyPhil EdholmBlair PleasantMichael FinneranKevin Kieller, and Steve Leaden.

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Related UC Vendors: Cisco, Microsoft, Avaya, Lifesize, Logitech, Interactive Intelligence, Unify, Mitel

Interview with Unify’s New CEO, Jon Pritchard

By Blair Pleasant February 18, 2016

I had a chance to speak with Unify CEO Jon Pritchard about his new position and his plans for Unify going forward. He notes that the future of Unify is now very secure, and that customers will see increased capabilities and service improvement. 

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Related UC Vendors: Unify

UCStrategies Debate: Is Presence Dead?

By Phil Edholm February 5, 2016

In this Industry Buzz podcast, the UCStrategies Experts debate a topic posed in an recent NoJitter article by Dr. Brent Kelly, The Death of Presence. Phil Edholm moderates the conversation, which includes Experts Roberta J. Fox, Jon Arnold, Dr. Joseph Williams, Steve LeadenArt Rosenberg, J.R. Simmons, and Michael Finneran.

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Reflections on the Unify Global Analyst Conference

By Blair Pleasant January 29, 2016

In this Industry Buzz podcast, the UCStrategies Experts discuss the recent Unify Global Analyst Conference. Blair Pleasant moderates the conversation, with Experts Steve Leaden, Dave Stein, Dave MichelsJon Arnold, Dr. Joseph Williams, Marty Parker, and Phil Edholm.

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Related UC Vendors: Unify

UCStrategies Predictions for 2016

By UCStrategies January 8, 2016

In this Industry Buzz podcast, the UCStrategies Experts take a look ahead to 2016 and predict what will happen in unified communications (UC). Michael Finneran moderates the conversation, which includes Marty ParkerDon Van Doren, Dr. Joseph Williams, Jon Arnold, Blair Pleasant, Roberta J. Fox, Simon Dudley, Kevin Kieller, Dave Stein, Steve Leaden, and Phil Edholm.

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Business Communications Trends and Highlights of 2015

By Blair Pleasant December 23, 2015

In this Industry Buzz podcast, Blair Pleasant leads a conversation with the UCStrategies Experts about the significant stories from 2015. Participating Experts include Kevin Kieller, J.R. SimmonsJon Arnold, Simon Dudley, Steve Leaden, Dr. Joseph Williams, Michael Finneran, and Roberta J. Fox.

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Webinar Replay: Avoiding UC Implementation Failure

By UCStrategies December 3, 2015

This webinar focused on one critical objective: ensuring that you are highly successful in managing your current UC environment despite its complexity. UCStrategies Expert Phil Edholm, and leading vendors, discuss how Business Communications Operations Management (BCOM) is a critical component of UC success. 

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Related UC Vendors: Business Communications Operations Management (BCOM), VOSS, Unimax, Kurmi Software

Experts Review BC Summit 2015

By Michael F. Finneran December 2, 2015

In this Industry Buzz podcast, the UCStrategies Experts get together to discuss the recent BC Summit. The podcast includes Experts Blair PleasantJon ArnoldJim BurtonSteve LeadenPhil EdholmArt RosenbergKevin Kieller, and Dr. Joseph Williams.

 

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A Chat With Some of the New BC Summit Participants

By Blair Pleasant December 1, 2015

We had quite a few new vendor sponsors at this year’s BC Summit in La Jolla, CA. I had a chance to speak with several of them to discuss their role in business communications, their value proposition, and how their solutions can help customers and partners.

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Related UC Vendors: Tata Communications, Revolabs

UCStrategies Reacts to Atos Acquisition of Unify

By Dave Michels November 11, 2015

In this Industry Buzz podcast, the UCStrategies Experts react to the news that The Gores Group and Siemens have reached an agreement for Atos to acquire Unify. Dave Michels, moderates the podcast, with UC Experts Art Rosenberg, Marty Parker, Don Van Doren, Jon Arnold, Dr. Joseph Williams, and Steve Leaden.

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Related UC Vendors: Unify

UCStrategies Experts Preview UC Summit 2015

By Jim Burton October 28, 2015

In this Industry Buzz podcast, Jim Burton hosts a preview of sessions to be presented by UCStrategies Experts at UC Summit 2015, November 15-18, in La Jolla, CA. Presenters include Michael Finneran,  Kevin Kieller, J.R. Simmons, Dave Michels, Phil Edholm,  Steve Leaden, Blair PleasantArt Rosenberg, and Evan Kirstel.

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Broadsoft Unveils Project Tempo for UCStrategies

By Michael F. Finneran October 26, 2015

In this Industry Buzz podcast, UCStrategies receives a briefing about BroadSoft's new Project Tempo announcement. Joining the conversation from BroadSoft are Taher Behbehani, Chief Marketing Officer; Karim Sadroudine, Director, Marketing; and Mike Wilkinson, Vice President, Product Offers. Michael Finneran is the moderator, with UCStrategies Experts Art RosenbergJim BurtonDr. Joseph Williams, Phil Edholm, Evan Kirstel, Blair PleasantKevin KiellerSteve Leaden, and Jon Arnold.

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Discussing Intelligent Assistants for Enterprises and Contact Centers

By Blair Pleasant October 16, 2015

In the recent podcast titled "Predictions We Got Wrong," moderated by Blair Pleasant, the Experts included Speech-Enabled Intelligent Assistants in a review of elements of the industry that hadn't met expectations or progressed as quickly as estimated. Dan Miller of Opus Research contacted Blair with a conflicting opinion, so we asked Dan to join this week's podcast to bring the team up-to-date. Blair Pleasant moderates the discussion, which includes Experts Steve LeadenSimon DudleyArt RosenbergMichael Finneran,  and Joseph Williams.

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UCStrategies Reviews Gartner Magic Quadrant for UCaaS 2015

By Marty Parker October 16, 2015

In this Industry Buzz podcast, the UCStrategies Experts review the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. Marty Parker moderates the discussion, with Dave Michels, Evan KirstelPhil Edholm, Simon DudleySteve Leaden, and Dr. Joseph Williams.

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Related UC Vendors: West, 8x8, Thinking Phone Networks, Orange, Mitel, Microsoft, HP

Predictions We Got Wrong

By Blair Pleasant September 18, 2015

In this Industry Buzz podcast, the UCStrategies Experts address failed predictions. Where did we miss the boat entirely, or when has the rate of adoption not met expectations? Blair Pleasant moderates the discussion with Art Rosenberg, J.R. Simmons, Jon Arnold, Phil Edholm, and Kevin Kieller. Among the topics discussed are enterprise social software, voice recognition, CEBP, WebRTC, Google, personal agents, and federation.

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Related UC Vendors: Esna, Microsoft

Mobile Considerations in Enterprise Communications

By UCStrategies September 4, 2015

In this Industry Buzz podcast, the UCStrategies Experts address mobile UC: working mobile, and mobile clients. Participating are Dave Michels, Michael Finneran, Marty Parker, Phil Edholm, Kevin Kieller, Steve LeadenArt Rosenberg, Dr. Joseph WilliamsBlair Pleasant, and Don Van Doren.

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