UCStrategies on Interactions 2014

UCStrategies on Interactions 2014

By Jim Burton June 16, 2014 Leave a Comment
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UCStrategies on Interactions 2014 by Jim Burton

In this week's Industry Buzz podcast, the UCStrategies Experts review the Interactive Intelligence Global Conference, Interactions 2014. Jim Burton is the moderator, and is joined by Phil Edholm, Don Van Doren, Dave MichelsJon ArnoldBill MacKay, Art RosenbergSteve Leaden, Melissa Swartz, and Roberta J. Fox. Discussion topics include the company's new PureCloud Suite, channel strategy, contact center-as-a-service, millenials, video, and Interactive Process Automation (IPA).

Refer to the time codes below for each speaker:

  • Jim Burton
  • Phil Edholm (1:01)
  • Don Van Doren (2:55)
  • Dave Michels (5:35)
  • Jim Burton (8:58)
  • Jon Arnold (9:43)
  • Bill MacKay (14:42)
  • Art Rosenberg (17:52)
  • Steve Leaden (20:10)
  • Melissa Swartz (24:29)
  • Roberta J. Fox (27:29)
  • Jim Burton (29:44)

Unified Communications Strategies

Also on UCStrategies.com on this topic:

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