Interactive Intelligence

Interactive Intelligence

Other vendors offer communications software.

With Interactive Intelligence, your business gets complete solutions.

Unified communications for scalable, application-rich IP PBX, messaging, conferencing and collaboration throughout the enterprise. Business process automation for control over multi-step people-centric processes, enterprise content management, and total visibility into operations. An all-in-one contact center platform for multichannel interactions, available as a cloud-based service or on-premises. And mobile apps that make mobile customer service intelligent and more connected.

With their integrated design, the unified IP communications solutions and services from Interactive Intelligence are made to improve the customer experience. Our solutions are the result of the vision we started with in 1994… a multichannel “all-in-one” software platform to bring employees, businesses and their customers together faster and more naturally than hardware systems ever could. Now with more than 5,000 of the biggest and brightest companies in the world as our customers, our vision continues.

At Interactive Intelligence, it's what we do.

Unified communications

Business process automation

All-in-one contact center platform

Cloud-based service

Mobile apps

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Interactive Intelligence Executive Insights

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Tim Passios on Interactive's Customer Service Experience Study

Jim Burton of UCStrategies caught up with Tim Passios, Vice President of Solutions Marketing at Interactive Intelligence, in this Execu...

By Jim Burton

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Catching up with Joe Staples of Interactive Intelligence

UCStrategies' Jim Burton is joined by Joe Staples, CMO of Interactive Intelligence, in this Executive Insights podcast. Discussion topi...

By Jim Burton

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Interactive Intelligence Innovation in Cloud Contact Center Communications

Joining Jim Burton in this UCStrategies Executive Insights podcast is Brad Herrington, Senior Manager of Solutions Marketing at Interac...

By Jim Burton

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What’s New with Cloud Communications – Interactive Intelligence

Jason Alley, Cloud Solutions Marketing Manager at Interactive Intelligence, joins Jim Burton of UCStrategies in this Executive Insights...

By Jim Burton

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Brad Herrington on Interaction Mobilizer by Interactive Intelligence

In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Brad Herrington, Senior Solutions Marketing Manager at Intera...

By Jim Burton

Jason Alley

New Cloud-Based Contact Center Offering from Interactive Intelligence

Jason Alley of Interactive Intelligence joins UCStrategies' Jim Burton for a discussion about their new cloud-based solution addressing...

By Jim Burton

Jason Alley

Jason Alley on Interactive Intelligence Q3 Results and Cloud-based Contact...

In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Jason Alley of Interactive Intelligence. They discuss the c...

By Jim Burton

Tim Passios Interactive Intelligence

Tim Passios on Integration with Microsoft Lync

In this UCStrategies Executive Insights podcast, Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, joins...

By Jim Burton

Jason Alley

Cloud Revenues Boost Interactive Intelligence 2011 Results

In this Executive Insights podcast, Jason Alley, Solutions Marketing, Interactive Intelligence, joins Jim Burton for a conversation abo...

By Jim Burton

Joe Staples

Joe Staples Discusses Interactive Intelligence 2011 Performance

Joe Staples, Chief Marketing Officer of Interactive Intelligence, joins Jim Burton of UCStrategies for a conversation about the company...

By Jim Burton

Tim Passios Interactive Intelligence

Tim Passios on Social Media in the Contact Center

Jim Burton of UCStrategies is joined by Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, for a discussi...

By Jim Burton

Interactive Intelligence Articles