KnoahSoft offers workforce optimization solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce management; and analytics functionality at an affordable price.
The Harmony™ suite is a secure web-based platform that is seamlessly integrated from end to end to give users the ultimate in flexibility, scalability, and ease of use. With the invaluable insight into multi-channel interactions gleaned from Harmony™, users can increase productivity, enhance customer satisfaction, improve workflow, and ensure compliance. Learn more at www.knoahsoft.com.
Workforce Optimization Applications for Insight and Agility
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