Nectar is leading the industry with the development of innovative software solutions that are designed from the ground up to deliver advanced, platform-independent UC management and monitoring. No matter if an Avaya/Nortel, Cisco, Microsoft Skype for Business/Lync or a blend of other UC network environments, with Nectar, IT Pros can achieve increased user productivity, business agility, and effective control of operational costs within a global, multi-vendor.
With years of experience and expertise in real-time UC management and monitoring, Nectar understands that, to be truly successful, UC technology must be deployed as a means to extend and add functionality to a company’s preexisting communications investments – regardless of vendor and/or applications platform. This is why Nectar is leading the industry with the development of innovative software solutions that are designed from the ground up to deliver advanced, platform-independent UC management and monitoring – so service providers and enterprise customers can achieve increased user productivity, business agility, and effective control of operational costs within a global, multi-vendor UC ecosystem.
How Nectar Speeds Adoption of Microsoft Skype for Business (formerly Microsoft Lync)
Nectar is a qualified Microsoft IT Pro Tools Partner under the Skype for Business Program and a certified Microsoft Depth Partner under the Lync SDN API program. Nectar’s Unified Communications Management Platform (UCMP) completely integrates and takes advantage of the Microsoft Software Defined Networking (SDN) API, which, for Nectar, is at the core of monitoring Microsoft’s Skype for Business and Lync ecosystem. It is the company’s unique and complete API integration of its Unified Communications Diagnostics (UCD) module which allows even more insight and better guidance for customers using Skype for Business and Lync to achieve unprecedented quick problem identification and resolution. Nectar is playing a major industry role in finally enabling true open multi-vendor UC network environments to co-mingle and collaborate effectively and efficiently together.
As enterprise organizations continue to face new and complex operational challenges within their evolving UC landscape, Nectar is poised to deliver unparalleled business value by helping enterprise businesses and service providers maximize existing technology investments, manage multi-vendor network complexity, mitigate cross-platform security risks, and achieve quantifiable cost savings across global, unified communications systems.
With the deployment of Microsoft Lync – and now, Skype for Business – as a leading enterprise voice and video UC solution, the demands on network resources will continue to increase exponentially, along with the user’s expectation of quality. Currently, the Microsoft Skype for Business and Lync architecture presents a unique set of challenges for network professionals trying to identify problems and detect their root cause. Because of the unique way in which Nectar UCD software is integrated with Microsoft’s Software-defined Networking (SDN) API, Nectar’s service providers and enterprise customers are able to easily and proactively monitor and manage Microsoft Skype for Business/Lync environments. In fact, Microsoft selected Nectar as one of the few Depth Partners within the company’s SDN API program because the Nectar UC Diagnostics module assures the highest quality Microsoft Skype for Business/Lync deployment and user experience.
With Nectar UCMP, enterprise customers and their service providers can proactively monitor, manage, and measure the health and performance of their entire Microsoft Skype for Business/Lync ecosystem. Regardless of other vendor or technology platforms that may be operating within the same network environment, the UCMP solution can provide seamless insight, metrics, and root-cause analysis of issues that may affect user quality and the overall Skype for Business/Lync experience. It does this by utilizing fully integrated, purpose-built software solutions that enable:
During the planning and pilot phase, it is critical that a network assessment is completed. Nectar’s deep UC/VoIP expertise, in conjunction with its Perspective module for synthetic calling, enables enterprises and service providers to fully understand current network gaps, and provides alerts on any issue that could impact Microsoft Skype for Business/Lync performance.
Multi-Vendor Health and Performance Monitoring
The Nectar UCMP solution provides complete visibility across the entire multi-vendor Skype for Business /Lync ecosystem – significantly reducing the time it takes to isolate and resolve issues. Further, Nectar can monitor and report on nearly every segment of the Microsoft Skype for Business/Lync ecosystem, including Skype for Business/Lync servers, Quality of Experience (QoE) database, IP PBXs, SBCs, Voice Gateways, Routers, Premise Wi-Fi, etc.
Diagnostics & Root Cause Analysis
For Skype for Business/Lync voice, video, and collaboration sessions, the ability to identify, isolate, and quickly remediate issues that may impact the Skype for Business/Lync user experience is essential. Nectar’s tight integration with the Microsoft SDN API enables customers to measure real-time media quality by monitoring the path of the Skype for Business/Lync session across the routed network, thereby ensuring quick root-cause identification.
For more information:
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