The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
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Applied Voice & Speech Technologies, Inc. (AVST) has recently introduced two new Unified Communications platforms: the CX-E, an interoperable platform for medium and large global enterprises, and CX-C, a subscription-based platform designed to support the requirements of UC service providers, wireless carriers, and network operators.
CX-E was developed to support enterprises that aim to deploy unified communications in an IT landscape that's always changing and adapting, without losing their existing investments in telephony, e-mail, and other parts of their IT infrastructure. It can be deployed as part of a UC solution portfolio to avoid being locked to a single vendor and provide high availability while centralizing their UC infrastructure into a single configuration.
The CX-C is a cloud-based UC platform, providing users with a set of UC applications for with scalability, resiliency, and administrative control. Its fFeatures include unified messaging, call processing, multi-tenant support, and complete administrative control and security. It's CX-C is highly scalable, supporting up to a million subscribers, and is interoperable with direct telephony SIP integrations and SIP media gateways.
“AVST continues to deliver feature-rich packages for voice and unified messaging with advanced functions such as speech-based communication control, speech-enabled auto-attendants, multiple-option unified messaging, and Unified Messaging clients for iPhones and Android smartphones,” said Marty Parker, UCStrategies co-founder. “AVST now offers perhaps the most complete range of solution packaging in their category, from the CX-S for small and mid-sized businesses, to the CX-E for large, multi-site, multi-PBX enterprises, and now to the CX-C for carriers and service providers.”
"Voice mail developer AVST has jumped on the UC and Cloud Bandwagons with this announcement," says Art M. Rosenberg of UCStrategies. "They remain focused on providing personal call management and voice messaging capabilities that integrate with telephony providers like NEC and business text messaging providers like IBM, for both premise-based and subscription-based cloud services. AVST offers two sizes of their premise-based CX platform, along with a public or private cloud-based service offering. Their mobility offering is a device-dependent software client that exploits the end user's business phone number rather than the wireless device number for business outbound calls. Such a client will fit into a 'dual persona' framework for mobile devices."
Rosenberg adds, "AVST's cloud platform is designed to be "open" and support a "best-of breed" set of interoperable and integrated applications. As such, AVST is joining the Mobile UC competition for wireless carriers and cloud service providers who will be supplying mobile end user subscribers with BYOD smartphones and tablets and network connections. While they have combined media in terms of screen-based information for visual call screening and voice mail notices, AVST is relying on integration with leading business partners to provide other UC enabling capabilities like voicemail-to-text transcription service, CEBP applications, and federated presence for a comprehensive UC offering."
For more information, visit www.avst.com.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?