Zeacom Reports Record Growth
Zeacom has recently reported that their revenue and new customer acquisitions for the current financial year have achieved record growth. The growth is attributed to Zeacom's professional services, quality software, and partner relations, as well as a shared focus on the company's goals.
Among the reported areas of growth are a 36% increase in global revenues and 66% increase in business process automation (BPA) revenues. On a more human level, Zeacom is reporting a 61% increase in customers, and a 15% increase in staff numbers.
Jim Burton, Co-Founder of UCStrategies notes, “Zeacom's growth should continue as they expand their partner program to include Microsoft. The company is well positioned to deliver solutions to Microsoft customers and channel partners.”
According to Blair Pleasant, Co-Founder of UCStrategies, “Zeacom has quietly been providing business process automation capabilities, or what the UCStrategies team calls Unified Communication – Business Process (UC-B) for many years, and has delivered hundreds of projects over the years across industries and applications.” She states, “Zeacom looks at where communications or a transaction process can be streamlined and integrated to third-party databases, and automates both transactional processes and operational processes. Zeacom’s Business Process Automation ranges from contact center to unified communications applications, and adds capabilities such as Dynamic IVR, Enhanced Routing, Critical Data Screen Pop, Post-Call Survey, appointment reminders, and more, to help streamline the process or interaction.”
Zeacom claims that BPA provides the opportunity for huge return on investment for customers, and Pleasant notes that all companies are looking for hard ROI, and Zeacom’s focus on BPA and its hard ROI has contributed to the company’s recent success.
For more information, go to www.zeacom.com.