New report highlights vendor positioning, providing most current information on UM products
Santa Rosa, CA, October 6, 2008 – COMMfusion LLC announces a new market update report on Unified Messaging (UM), providing the most up-to-date information on the leading UM vendors’ products and positioning. Unified messaging, as an important element of unified communication solutions, has been gaining momentum as enterprise customers move to replace their aging legacy voice mail systems with the latest generation of UM products.
COMMfusion LLC’s Evaluating Unified Messaging Solutions 2008 helps companies evaluate the various enterprise UM product offerings available today. This market report provides an evaluation of vendor positioning based on “completeness of solution” and “ability to lead market,” focusing solely on unified messaging products and offerings.
“Ability to Lead Market” looks at the vendors’ worldwide market share, distribution strategy and channel partners, global presence, financial stability, flexibility in meeting customers’ needs, customer “mindshare,” and other factors that impact the ability to be a leading UM player this year and next. “Completeness of Solution” looks beyond the basic integration of voice mail, email, and fax, to include capabilities such as: find me/follow me, live reply, speech-enabled personal assistant, automated attendant, notification options, the ability to work with different groupware products, support for both IP and TDM environments, integration with multiple vendors’ switches, and other important capabilities.
Evaluating Unified Messaging Solutions 2008 provides critical insights and recommendations for companies considering moving to unified messaging, and looks at key issues companies need to consider when implementing UM solutions. Profiles of 17 of the leading UM vendors are presented, along with a vendor product matrix, identifying features and capabilities for their most recent UM offerings.
For more information on this research or to purchase this study, the report price is $995, contact bpleasant@commfusion.com.