http://www.ucstrategies.com/rss/content_all.aspxUnified Communications Strategies - An industry resource for enterprises, vendors, and system integrators. http://www.ucstrategies.com/unified-communications-newsroom/oaisys-provides-new-call-recording-solutions.aspx OAISYS has announced the release of the latest versions of its Talkument and Tracer software solutions, designed to enhance technology and improve functions for public safety agents and call centers, available now for early-adopter field trials. Thu, 29 Jul 2010 19:49:44 GMT http://www.ucstrategies.com/unified-communications-newsroom/oaisys-provides-new-call-recording-solutions.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/damaka-brings-unified-communication-and-collaboration-platform-to-blackberry.aspx Damaka announced the introduction of its Unified Communication and Collaboration product suite for BlackBerry devices. The upcoming release will provide users with presence, instant messaging, application and desktop sharing, and the ability to join in audio conferences. Thu, 29 Jul 2010 19:46:16 GMT http://www.ucstrategies.com/unified-communications-newsroom/damaka-brings-unified-communication-and-collaboration-platform-to-blackberry.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/the-tablets-wider-impact-on-enterprise-it.aspx An analysis of the importance of security in mobile unified communications in light of the adoption of tablets and acquisition of SMobile by Juniper Networks Wed, 28 Jul 2010 16:54:52 GMT Michael Finneran http://www.ucstrategies.com/unified-communications-strategies-views/the-tablets-wider-impact-on-enterprise-it.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/avaya-provides-unified-communications-to-assist-veterans.aspx Avaya Inc's subsidiary, Avaya Government Solutions, has announced its deployment of an end-to-end Unified Communications network at the National Naval Medical Center. With its unified voice and data system, Avaya will help the National Intrepid Center of Excellence (NICoE) Traumatic Brain Injury Center to provide the communications needed when caring for veterans who have received brain injuries while serving their country. Wed, 28 Jul 2010 04:35:22 GMT http://www.ucstrategies.com/unified-communications-newsroom/avaya-provides-unified-communications-to-assist-veterans.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/be-careful-what-you-wish-for-thoughts-on-the-fccs-net-neutrality-nprm-fcc-10-127-framework-for-broadband-internet-service.aspx In reviewing the FCC’s NPRM on Net Neutrality, several items caught my attention. I’m going to comment on two things: the FCC’s focus on finding a ‘third way’ to do this, and should this occur, the likelihood of success. Tue, 27 Jul 2010 00:46:34 GMT http://www.ucstrategies.com/unified-communications-strategies-views/be-careful-what-you-wish-for-thoughts-on-the-fccs-net-neutrality-nprm-fcc-10-127-framework-for-broadband-internet-service.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/panterra-provides-new-uc-cloud-service.aspx PanTerra Networks announced that it will offer TryUC, a version of its WorldSmart unified communication service, for free to customers of its WorldSmart businesses, aimed at improving sales, productivity, and customer satisfaction. The service is neither a trial nor an app that times out, but rather a Business to Customer (B2C) cloud-based service that provides a competitive advantage to WorldSmart businesses. Mon, 26 Jul 2010 00:40:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/panterra-provides-new-uc-cloud-service.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/plans-are-laid-as-value-is-pondered-my-take-on-the-importance-of-social-media-in-contact-centers-and-unified-communications.aspx Should companies embrace social networking as a business tool? Mon, 26 Jul 2010 00:30:00 GMT Nancy Jamison http://www.ucstrategies.com/unified-communications-strategies-views/plans-are-laid-as-value-is-pondered-my-take-on-the-importance-of-social-media-in-contact-centers-and-unified-communications.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/exploring-the-many-flavors-of-uc-federation.aspx Sometimes it can feel like federation is everything to everyone, like the term “cloud computing” these days (or the term “soft switch” back in the early days of VoIP). It’s time we had a more complete vocabulary for federation in the UC community, and with that in mind I’d like to suggest an approach for disambiguation among all these flavors of federation. Mon, 26 Jul 2010 00:23:39 GMT http://www.ucstrategies.com/unified-communications-strategies-views/exploring-the-many-flavors-of-uc-federation.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/shoretel-11-makes-communications-less-complex.aspx ShoreTel has recently released the latest version of its UC software, ShoreTel 11. The new software can help large businesses simplify system management, improve reliability, and lower communications costs, while providing workers with more choices for mobile devices. ShoreTel 11 is available as a free upgrade for all current customers with a ShoreTel support contract. Mon, 26 Jul 2010 00:15:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/shoretel-11-makes-communications-less-complex.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/bridging-the-silos-avaya-aura-contact-center.aspx I have heard “The Age of CTI is at an end” for some time now and being a naturally skeptical person I have been taking a wait and see approach. But, lately I am beginning to see changes in how contact centers bridge the processing silos. Fri, 23 Jul 2010 18:50:50 GMT http://www.ucstrategies.com/unified-communications-strategies-views/bridging-the-silos-avaya-aura-contact-center.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/channel-implications-the-supervar.aspx The current round of industry metamorphosis is bigger than the others. It isn’t just a technology change or a skills refresh like the others were. The UC transition disrupts, even redefines, the channel completely  - new assumptions, new rules. The changes are big but the pace is slow, and out of the chaos will emerge the SuperVAR. Fri, 23 Jul 2010 18:35:00 GMT Dave Michels http://www.ucstrategies.com/unified-communications-strategies-views/channel-implications-the-supervar.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/acme-releases-sbc-oem-software-program.aspx Acme Packet announced the release of its new Powered by Acme Packet Program. This program is designed to allow providers of IP communications solutions to embed Acme Packet's Net-Net OS-E session border controller (SBC) software into network elements at the enterprise IP border. Thu, 22 Jul 2010 23:13:38 GMT http://www.ucstrategies.com/unified-communications-newsroom/acme-releases-sbc-oem-software-program.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/avst-announces-intent-to-purchase-saas-technology-from-vmi.aspx Applied Voice & Speech Technologies, Inc. (AVST) announced that it has signed a Letter of Intent to purchase certain assets from Voice Mobility International, Inc. (VMI), particularly the Voice Mobility UCN250 Software as a Service platform. Thu, 22 Jul 2010 00:58:01 GMT http://www.ucstrategies.com/unified-communications-newsroom/avst-announces-intent-to-purchase-saas-technology-from-vmi.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/shoretel-and-alinean-launch-online-tco-tool.aspx ShoreTel has recently announced that its ShoreTel Online TCO Tool, powered by Alinean, is now available through the Shoretel web site. This tool is based on the Total Cost of Ownership (TCO) industry standards set by Alinean, and incorporates third-party research from leading firms. Wed, 21 Jul 2010 23:57:59 GMT http://www.ucstrategies.com/unified-communications-newsroom/shoretel-and-alinean-launch-online-tco-tool.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/avaya-launches-new-customer-service-and-collaboration-applications.aspx Avaya announced a suite of new and enhanced products and services based on Avaya Aura, intended to redefine the economics and effectiveness of real-time multimedia enterprise communications. With these new services and tools, users can speed up decision making and achieve financial impact, while enterprises gain a more people-centric approach to collaboration. Wed, 21 Jul 2010 22:53:17 GMT http://www.ucstrategies.com/unified-communications-newsroom/avaya-launches-new-customer-service-and-collaboration-applications.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/shoretels-new-contact-center-offering.aspx ShoreTel has recently released Contact Center 6, a new version of its call center software. This new software makes for easy integration of contact center activities with exiting core business processes, and promises to help call centers improve responsiveness and flexibility. Wed, 21 Jul 2010 05:21:18 GMT http://www.ucstrategies.com/unified-communications-newsroom/shoretels-new-contact-center-offering.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/ntt-offers-to-acquire-dimension-data.aspx Nippon Telegraph and Telephone Corporation (NTT), along with Dimension Data Holdings Plc, announced their agreement on terms for a cash offer to be made by NTT in order to acquire Dimension Data. Mon, 19 Jul 2010 22:54:29 GMT http://www.ucstrategies.com/unified-communications-newsroom/ntt-offers-to-acquire-dimension-data.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/avst-introduces-new-repartee-release.aspx Applied Voice and Speech Technologies, Inc. (AVST) announced its first release since the acquisition of Active Voice: the Repartee LX 11.3 and LXi 11.3, offering hospitality, voicemail, call processing, and many other features on a Linux-based platform. Repartee is designed for small and mid-sized businesses, and promises to cost-effectively manage voice communications, improve customer service, and increase productivity. Fri, 16 Jul 2010 00:04:38 GMT http://www.ucstrategies.com/unified-communications-newsroom/avst-introduces-new-repartee-release.aspx UCStrategies Newsroom http://www.ucstrategies.com/white-papers/uc-solutions-end-users-can-make-or-break-success.aspx There is little doubt about the proliferation of technology into every facet of human communication today. In the business world as well as our personal lives, communication has been dramatically changed forever by a broad range of new or more advanced technologies. Wed, 14 Jul 2010 16:25:00 GMT Pam Avila http://www.ucstrategies.com/white-papers/uc-solutions-end-users-can-make-or-break-success.aspx UCStrategies White Papers http://www.ucstrategies.com/unified-communications-newsroom/teo-introduces-new-unified-communications-platform.aspx Teo, a telecommunications company specializing in telephone and network solutions for Fortune 1,000 companies, government agencies, educational institutions and small and large businesses, recently announced its Teo Unified Communications platform, made available to the general public. The platform promises a comprehensive UC suite for all types of devices, easily integrated with existing infrastructures that will provide intuitive user experiences for administrators and end users alike. Wed, 14 Jul 2010 05:16:10 GMT http://www.ucstrategies.com/unified-communications-newsroom/teo-introduces-new-unified-communications-platform.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/polycom-reveals-expanded-capabilities-of-solutions-for-microsoft-communications-server.aspx At the Microsoft Worldwide Partner Conference, Polycom Inc. revealed several enhanced capabilities of its new CX IP phones. Polycom's new phones promise to deliver a more affordable and valuable unified communications experience, thanks to its integration with Microsoft Communications Server "14." Tue, 13 Jul 2010 01:00:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/polycom-reveals-expanded-capabilities-of-solutions-for-microsoft-communications-server.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/intelepeer-and-workspace-communications-release-hosted-unified-communications-solutions.aspx IntelePeer Inc. and WorkSpace Communications recently announced a partnership with each other in order to deliver a hosted unified communications offering based on Microsoft Office Communications Server. Mon, 12 Jul 2010 23:27:52 GMT http://www.ucstrategies.com/unified-communications-newsroom/intelepeer-and-workspace-communications-release-hosted-unified-communications-solutions.aspx UCStrategies Newsroom http://www.ucstrategies.com/Cisco-Cius-Revisited.aspx At Cisco C-Scape, we saw the launch of their iPad-like table, the Cius. This is new territory for Cisco, and while I don't think it really does much for unified communications, I think it can help broaden the scope of how UC can be deployed. Mon, 12 Jul 2010 13:40:48 GMT http://www.ucstrategies.com/Cisco-Cius-Revisited.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/altitude-releases-vbox-4-0.aspx Altitude Software recently announced its release of Altitude vBox 4.0, a new version of its full-featured SIP Server designed to allow organizations of all sizes to deploy state-of-the-art multimedia IP contact center solutions on short time frames. Fri, 09 Jul 2010 22:15:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/altitude-releases-vbox-4-0.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/interactive-intelligence-and-buzzient-partner-up-to-provide-integrated-social-media-solution.aspx The partnership of Interactive Intelligence and Buzzient has recently been formed to provide a solution for integrated social media monitoring, routing, and reporting. The agreement combines Buzzient's social media analysis and integration capabilities with Interactive Intelligence's multichannel queuing, routing, and reporting applications. The resulting solution will allow more efficient and effective handling of online social media content. Fri, 09 Jul 2010 00:30:04 GMT http://www.ucstrategies.com/unified-communications-newsroom/interactive-intelligence-and-buzzient-partner-up-to-provide-integrated-social-media-solution.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/nec-provides-a-personal-assistant-for-unified-messaging.aspx NEC Corporation of America recently introduced the Univerge UM8700, a scalable unified messaging solution designed to deliver advanced speech and mobility features, aimed at the needs of mid-sized to large enterprises. Its flexible architecture allows it to integrate with a customer's communications technology or email system to deliver unified messaging, as well as helping users manage messages and stay connected in and out of the office. Wed, 07 Jul 2010 20:53:12 GMT http://www.ucstrategies.com/unified-communications-newsroom/nec-provides-a-personal-assistant-for-unified-messaging.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/avaya-and-hp-collaborate-on-enterprise-unified-communications-solutions.aspx HP and Avaya recently announced their delivery of cost-effective and flexible solutions, intended to extend enterprises’ networks and systems with advanced business communications. This is part of a three-year strategic agreement, where the companies add elements of Avaya's Unified Communications and Contact Center products to HP's Unified Communications and Collaboration services portfolio for enterprises. HP will sell Avaya's Unified Communications solutions, including the Avaya Aura platform. Wed, 07 Jul 2010 02:09:23 GMT http://www.ucstrategies.com/unified-communications-newsroom/avaya-and-hp-collaborate-on-enterprise-unified-communications-solutions.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/-uc-analytics-managing-the-who-how-and-why-of-multi-modal-enterprise-communications.aspx In “multi-modal” communications, as well as “trans-modal” communications, individual users can dynamically change from their original form of contact to a mode of communication suitable to their immediate circumstantial needs. Tue, 06 Jul 2010 20:21:10 GMT Art Rosenberg http://www.ucstrategies.com/unified-communications-strategies-views/-uc-analytics-managing-the-who-how-and-why-of-multi-modal-enterprise-communications.aspx UCStrategies Expert Views http://www.ucstrategies.com/Cisco_Cius_comments.aspx Comments and Links on the Cisco Cius et al. Fri, 02 Jul 2010 23:34:00 GMT Marty Parker http://www.ucstrategies.com/Cisco_Cius_comments.aspx UCStrategies Views http://www.ucstrategies.com/Use_Cases_Guide_UC.aspx Definition of Use Cases will guide UC investments. Fri, 02 Jul 2010 22:41:26 GMT Marty Parker http://www.ucstrategies.com/Use_Cases_Guide_UC.aspx UCStrategies Views http://www.ucstrategies.com/UC_Video_InterOp_Las_Vegas_2010.aspx Video of "Choosing a Vendor and Implementing Unified Communications" now available. Fri, 02 Jul 2010 21:26:34 GMT Marty Parker http://www.ucstrategies.com/UC_Video_InterOp_Las_Vegas_2010.aspx UCStrategies Views http://www.ucstrategies.com/news-analysis/cisco-launches-hosted-collaboration-solution.aspx Cisco announced its Hosted Collaboration Solution Fri, 02 Jul 2010 21:14:41 GMT Blair Pleasant http://www.ucstrategies.com/news-analysis/cisco-launches-hosted-collaboration-solution.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/virtual-numbers-with-real-value.aspx Virtual number services provide a new number to an old phone. It is a clever cloud concept that solves lots of problems associated with mobile and distributed workforces and delivers UC as a service. Thu, 01 Jul 2010 04:39:17 GMT Dave Michels http://www.ucstrategies.com/unified-communications-strategies-views/virtual-numbers-with-real-value.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/panterra-networks-enhances-service-offering-with-vertical-services.aspx PanTerra Networks announced increased service features for legal, healthcare, financial, and accounting firms. Thu, 01 Jul 2010 03:35:33 GMT http://www.ucstrategies.com/unified-communications-newsroom/panterra-networks-enhances-service-offering-with-vertical-services.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-expert-views/solidus-ecare-aastras-solution-for-todays-customer-contact-environment.aspx Aastra's Solidus eCare offers a well-designed range of capabilities to meet a broad spectrum of enterprise requirements. In particular, Aastra’s design enables a “layering” approach to implementation – enabling enterprises to add capabilities and scale over time while building on existing infrastructure. Tue, 29 Jun 2010 13:52:39 GMT Don Van Doren http://www.ucstrategies.com/unified-communications-expert-views/solidus-ecare-aastras-solution-for-todays-customer-contact-environment.aspx UCStrategies Expert Views http://www.ucstrategies.com/unified-communications-strategies-views/the-uc-mobile-device-gap.aspx As the enterprise becomes aware of the potential value of Unified Communications and mobile applications to business workflow, the evolving role of the mobile device will challenge carriers, device manufacturers, and enterprise IT to expose new points of UC integration, new service offerings, and ultimately will fundamentally reshape how enterprise-oriented mobile phones are designed and sold going forward. Tue, 29 Jun 2010 13:40:00 GMT http://www.ucstrategies.com/unified-communications-strategies-views/the-uc-mobile-device-gap.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/infocomm-conference-highlights-recent-quantum-improvements-in-videoconferencing-technology.aspx At InfoComm, many suppliers made important product announcements that (1) broaden the reach of telepresence or HD video conferencing experiences, and (2) effectively reduce the price of HD videoconferencing. Tue, 29 Jun 2010 03:25:00 GMT http://www.ucstrategies.com/unified-communications-strategies-views/infocomm-conference-highlights-recent-quantum-improvements-in-videoconferencing-technology.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/a-new-focus-my-visit-with-ciscos-customer-collaboration-business-unit.aspx After attending the Cisco Customer Collaboration Business Unit (CCBU) analyst day on June 16, I realized just how much things have changed at Cisco and specifically with the CCBU. Tue, 29 Jun 2010 03:03:19 GMT http://www.ucstrategies.com/unified-communications-strategies-views/a-new-focus-my-visit-with-ciscos-customer-collaboration-business-unit.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/zeacom-unifies-communications-for-emergency-disaster-response-and-recovery.aspx Zeacom recently announced that it's expanded its services to include crisis and emergency response communications systems. Its Business Process Automation solutions provide first responders with the resources to protect themselves from downtime that could hinder an organization's ability to communicate during emergencies, helping people by ensuring swift communication. Mon, 28 Jun 2010 01:01:37 GMT http://www.ucstrategies.com/unified-communications-newsroom/zeacom-unifies-communications-for-emergency-disaster-response-and-recovery.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/vxi-corp-delivers-high-quality-audio-with-new-usb-adapters.aspx VXi Corporation, known for its high-quality headset solutions, recently introduced the VXi X100 and X200 USB adapters, made specifically for voice quality and clarity. For companies using Unified Communications to enhance worker experience and productivity, the clear and natural sounding conversations provided by the new USB adapters are essential for VoIP, speech recognition and softphone capabilities. Fri, 25 Jun 2010 20:44:51 GMT http://www.ucstrategies.com/unified-communications-newsroom/vxi-corp-delivers-high-quality-audio-with-new-usb-adapters.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/net-and-convergent-implement-voip-uc-solution.aspx Network Equipment Technologies, Inc. (NET) and Convergent recently announced that Red Wing Shoe Company has successfully begun using NET's VX Series as the organization's VoIP solution. The VX Series gives Red Wing Shoe a central switching point for all its voice-related services, allowing it to migrate to a unified communications environment. The company expects this to bring new levels of efficiency, productivity, and cost-savings, especially in regards to travel and collaboration. Fri, 25 Jun 2010 20:25:30 GMT http://www.ucstrategies.com/unified-communications-newsroom/net-and-convergent-implement-voip-uc-solution.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/broadcore-brings-support-for-wireless-telephony.aspx Broadcore recently introduced support for wireless telephony for enterprises, which will provide seamless integration of users' desk phones and wireless headsets. Thu, 24 Jun 2010 19:40:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/broadcore-brings-support-for-wireless-telephony.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-newsroom/verizon-business-brings-new-ip-capabilities-and-viper.aspx Verizon Business offers new IP capabilities to allow for easy and cost-effective adoption of unified communications and collaboration. Wed, 23 Jun 2010 22:38:31 GMT http://www.ucstrategies.com/unified-communications-newsroom/verizon-business-brings-new-ip-capabilities-and-viper.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-expert-views/what-every-uc-call-center-should-know-about-session-border-controllers.aspx Significant challenges in security, interoperability, service assurance and regulatory compliance emerge as contact centers begin migrating voice, conferencing and other real-time interactive services from TDM to IP networks. Wed, 23 Jun 2010 17:15:00 GMT Samantha Kane http://www.ucstrategies.com/unified-communications-expert-views/what-every-uc-call-center-should-know-about-session-border-controllers.aspx UCStrategies Expert Views http://www.ucstrategies.com/unified-communications-newsroom/metaswitch-brings-speech-to-text-to-unified-messaging-portfolio.aspx Metaswitch Networks recently announced the integration of speech-to-text transcription to its unified messaging product portfolio. While users can already visually manage their calls and voicemail thanks to Metaswitch's CommPortal platform, they can now convert voicemail messages into SMS texts or e-mail, and have the transcription sent directly to the subscriber's screen of choice. Tue, 22 Jun 2010 20:56:28 GMT http://www.ucstrategies.com/unified-communications-newsroom/metaswitch-brings-speech-to-text-to-unified-messaging-portfolio.aspx UCStrategies Newsroom http://www.ucstrategies.com/unified-communications-strategies-views/cisco-quad-enterprise-collaboration-and-more.aspx Cisco Systems publicly launched Quad, its Enterprise Collaboration Platform, at the recently completed Enterprise 2.0 conference in Boston. Tue, 22 Jun 2010 19:00:16 GMT David Yedwab http://www.ucstrategies.com/unified-communications-strategies-views/cisco-quad-enterprise-collaboration-and-more.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/cisco-customer-collaboration-analyst-day-2010.aspx Cisco introduced new Customer Collaboration (contact center) offerings, including new social media capabilities. Tue, 22 Jun 2010 00:29:28 GMT Blair Pleasant http://www.ucstrategies.com/unified-communications-strategies-views/cisco-customer-collaboration-analyst-day-2010.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-strategies-views/apples-ipad-the-third-device-for-mobile-uc.aspx A discussion of how and why the Apple iPad will be adopted as an enterprise computing device, and the additions that will be needed to make it truly useful as a mobile UC device. Mon, 21 Jun 2010 15:25:00 GMT Michael Finneran http://www.ucstrategies.com/unified-communications-strategies-views/apples-ipad-the-third-device-for-mobile-uc.aspx UCStrategies Views http://www.ucstrategies.com/UC_Architecture.aspx Solid architectural design is key as a guide for UC implementations. Mon, 21 Jun 2010 02:10:00 GMT Marty Parker http://www.ucstrategies.com/UC_Architecture.aspx UCStrategies Views http://www.ucstrategies.com/unified-communications-newsroom/toshiba-adds-fax-features-for-strata.aspx The Telecommunication Systems Division of Toshiba America Information Systems announced Fax Features for Strata Messaging, its low-cost Unified Messaging solution for Small to Medium Businesses. Strata Messaging with Fax Features is compatible with Toshiba's Strata CIX IP business communication systems, and is now available through any authorized Toshiba dealers. Sun, 20 Jun 2010 19:40:00 GMT http://www.ucstrategies.com/unified-communications-newsroom/toshiba-adds-fax-features-for-strata.aspx UCStrategies Newsroom