The field of unified communications and collaboration (UC&C) covers an enormous span of technologies. These require some level of specialisation in their deployment, and, particularly, in the way they’re configured and run, in order to deliver what the organisation needs from them.
Video is the latest case in point. No longer a mysterious novelty used only by the technological elite, video is gaining round as the most wanted communication tool in the enterprise. With this rise in popularity comes visibility. Executives, IT, vendors and lients expect enhanced communications, including video capability. Executives are watching closely to uncover the return on investment; IT eams are wondering how they’re going to support it; while employees are asking for more and more options.
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