Avaya and HP Collaborate on Enterprise Unified Communications Solutions
HP and Avaya recently announced their delivery of cost-effective and flexible solutions, intended to extend enterprises’ networks and systems with advanced business communications. This is part of a three-year strategic agreement, where the companies add elements of Avaya's Unified Communications and Contact Center products to HP's Unified Communications and Collaboration services portfolio for enterprises. HP will sell Avaya's Unified Communications solutions, including the Avaya Aura platform.
“Today’s announcement by Avaya and HP confirms the trend that we are seeing of traditional voice and data companies aligning to provide broader interoperability within unified communications,” noted Pam Avila of UCStrategies.com. “This type of strategic alliance certainly benefits customers as they develop their own roadmap for optimizing their business processes through the integration of communication.”
The HP and Avaya Unified Communication Solution offers many features. Clients can experience a full life cycle of support and services, ranging from design, implementation, management, and training. It offers Avaya Aura Unified Communications architecture and Avaya Contact Center applications, along with Avaya's end-user client applications and endpoints. Organizations with multivendor environments can outsource their Unified Communications applications and infrastructure, while healthcare, life sciences, and financial service organizations can access vertical solutions designed for their unique needs. All products and solutions have been tested and certified by Avaya and HP Networking to target the needs of enterprise, midsize, and small businesses.
Analysts note that HP has been busy forging partnerships with several leading UC vendors, including Alcatel-Lucent and Microsoft.
For more information on Avaya, visit www.avaya.com.
For more information on HP, visit www.hp.com.