The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
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This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
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Cisco Systems, Inc. introduces new hardware, the Cisco Business Edition 6000 midmarket collaboration appliance, and rolls out new perks, including an opportunity to specialize within the company’s express collaboration program.
Targeting the $7.1-billion market opportunity that consists of businesses with 100 to 1,000 employees, Cisco, selling by way of its Partner-Led system, moves to address the collaboration needs of the midmarket.
Cisco’s Business Edition 6000 Midmarket Collaboration runs on the same software code and has the same features as the company’s enterprise-grade Communications Manager. Business Edition 6000 runs on Cisco’s UCS C220 M3 Rack Server, supports up to five virtual machines, and accommodates up to 1,000 users.
The virtualized bundle contains “voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center collaboration services on a single platform.”
Acquiring new video hardware for Business Edition 6000 is not needed because it allows interoperability, such as SIP-based phones with legacy phones, Cisco phones to those made by Polycom, etc.
Also, partners are now entitled to opt for a 25-user starter package that comes with user licensing.
Talking to Channel Partners, Cisco’s senior director of Worldwide Collaboration Channel Sales Richard McLeod points out that Business Edition 6000 is not Communications Manager’s “slimmed-down version” and declares, “This is a killer solution, from our point of view.”
Designed to entice potential partners, the Cisco Express Collaboration Program reduces by 50 percent the upfront investment for new Cisco partners. This includes an opportunity to specialize, as well as serve as an initial step to get into the company’s Premier Certification and to receive tech support. Incentives and discounts are also entrenched into the partner specialization program.
The Express Collaboration Architecture Specialization necessitates three roles: account manager, systems engineer, and field engineer. For Advanced Collaboration Architecture Specialization, the required roles include an account manager, an architecture systems engineer, a field engineer, as well as four Cisco Qualified Specialist (CQS) roles.
In a comment to Channelnomics, Cisco’s Richard McLeod says, “Consumerization of IT is affecting midmarket as much – if not more than – the enterprise. That pervasive use of mobility represents an inflection point, showing the midmarket is adopting technology faster than the enterprise.”
And in his statement to The VAR Guy, McLeod declares that Cisco is “going big in the midmarket” sector and that the company also anticipates owning an “unfair share of the market space.” (KOM) Link. Link. Link. Link.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?