Switch Communications and Sprint Offer New UCaaS System
Switch Communications has partnered up with Sprint, offering a new Switch unified communications service for businesses. This new service is location-neutral, cloud-based, and is designed to maximize the productivity that mobility makes possible.
The mobile solution, described as a “soft bundle,” combines Sprint’s expertise in mobility and its deployment and support services with Switch’s unified communications, collaboration, and productivity tools. The Switch solution helps productivity on-the-go through the cloud, while freeing up IT resources. The collaborative offering provides core business tools, such as email, collaboration, and identity management.
The key differentiator, however, is that Switch is designed for Google Apps. It automatically uses the business customers’ Google contacts to create a registry and directory, and updates this automatically when changes are made to the Google contact group, to make management easier. Sprint aims to use this offering to get Google Apps for Work to enterprise customers, who have until now not had easy access to a wide range of unified communications tools. As it uses WebRTC, it doesn’t run additional clients or apps; instead, the endpoint is the single browser.
Sprint already partners with Switch Communications to provide its uberconference service to customers. With this latest announcement, Sprint and Switch intend to help businesses move away from hardware in order to simplify operations, manage mobility and support BYOD with a single business phone number across multiple devices. As an added benefit, all calls are provided with contextual data, including email correspondence, shared Google Drive files, and calendar appointments with the person you’re speaking with. It even accesses their latest tweets and LinkedIn data.
All of this is in addition to Sprint’s offering of unlimited domestic calls and texts, at a cost of $15 a month per seat. Going beyond five users, additional company or department lines can be added for $5 per month, and international calls are charged at typical VoIP rates. Sprint also provides deployment and support services and end user training.
According to Blair Pleasant, UCStrategies co-founder, “Google Apps is great for productivity, but it doesn’t provide real-time communication capabilities, which is where Switch comes in. Sprint can now offer UC capabilities to its customers to help them be more productive while mobile, and to better communicate inside and outside of their organizations." Pleasant adds, “While Microsoft is getting lots of buzz with its Skype for Business and Office 365 offerings, the number of organizations looking for an alternative and turning to Google Apps is on the rise. Sprint can now offer these customers cost effective UC capabilities that are designed for the cloud and the mobile worker.”
The UCaaS service will be resold through Sprint’s direct and indirect sales forces, as well as through Switch Communication’s direct and reseller channels. It is not, however, sold through traditional telecom agents or SMB VARs.
For more information, visit www.switch.co.