Jon Arnold

Principal
J Arnold & Associates
http://www.jarnoldassociates.com
jon@jarnoldassociates.com

Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on IP communications. More specifically, the practice has expertise in VoIP, cable telephony, enterprise IP telephony, peer-to-peer, Open Source, IPTV, Web 2.0, VoIP security, VoIP peering and WiFi/WiMax. The consultancy was launched in March 2005, and from its base in Toronto, Ontario, serves clients across North America as well as in Europe.

Jon's day-to-day commentary on the IP communications sector can be followed on the Jon Arnold blog.

Previously, Jon was the VoIP Program Leader for four years at industry analyst firm Frost & Sullivan. While there, he was responsible for managing their subscription service for Global VoIP Equipment Markets, and through his active participation in the industry, created a strong presence for the firm and an unprecedented profile in the media.

Prior to Frost & Sullivan, Jon founded Research Solutions, an independent marketing research consultancy that operated for 15 years. During that time, Research Solutions conducted both qualitative and quantitative research projects for clients across a wide range of industries, including telecommunications, software, electronics, financial services, diagnostic equipment, transportation, energy, management training, trade publishing and professional associations.

Jon is frequently quoted in the business and trade press, radio and television, including Business Week, Forbes, Fortune, NYT, WSJ, TheStreet.com, Financial Times, TheStreet.com, CNET News, Light Reading, Globe & Mail, Financial Post, Toronto Star, Bloomberg Radio, CBS Radio and ROB TV. Recent media citings can be reviewed here, and a more extensive archive of media citings and articles can be reviewed here. Jon maintains a widely followed IP communications weblog, and produces a weekly podcast covering the IP communications market in Canada for the Pulvermedia Podcasting Network.

He is a regular speaker and participant at VoIP and telecom conferences, including VON, Globalcomm, Internet Telephony, Dow Jones Network Ventures, NYSSA, Telemanagement Live, and the Canadian Institute. Building on his extensive experience at industry conferences, as well as radio and television appearances, Jon is available for Speaker Bureau engagements. In addition, Jon is the Director of Industry Analyst Relations for the IMS Forum, and is a contributing editor to the IP Telephony Dictionary. He is also an advisor to a number of emerging companies in the IP communications sector.

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Author Articles

Unified Communications - Creating New Value for Businesses

For businesses of all sizes, Unified Communications is one of the hottest topics in 2007. The term encompasses many things, and represents a solution for a host of challenges facing businesses today. While no universal definition is in place yet, it is easy to understand the appeal of the basic idea.

Unified Communications - Choosing the Right Approach

Convergence first became important to network operators, as it allowed them to simplify their infrastructure and reduce operational expenditure and maintenance costs. It has become important to enterprises for the same reasons, but also to reduce communications costs and to make employees more productive. >>> Continue to read the rest of Jon Arnold's article in the latest edition of Microsoft's Canadian Connections newsletter.

Avaya’s Global Analyst Conference – Review

During the latter part of last week I attended the Avaya Global Analyst Conference in Boston, and I just wanted to share my high level views on the event.

Cisco's TelePresence - Big Time Video

Cisco has spared no expense - a billion $$$ - building the ultimate state-of-the-art corporate videoconferencing experience. It's much more than a system, that's for sure - the idea is to create an experience so real, so life-like, and so life-size that it can only be...well.. big time.

Cisco's Unified Communications Channel Partners Program

Cisco has announced an expansion to the high end of their channel partners program. I don't normally comment on breaking news releases, but I happened to get a briefing about this on Friday at Cisco Canada's office, so I got an extended look at what this is about, and was asked to keep it under embargo until the news came out.