It is interesting to see how the big industry players are having an impact on UC evolution, directly or indirectly, and how UC will, in turn, impact how we do business.
Avaya 's Aura "UC Telephony" system for enterprise organizations will exploit CEBP for new real-time "Notification and Response" solutions for a variety of vertical markets. Notifications can be sent to either internal staff or to customers.
It has become painfully clear to most manufacturers that their traditional data or voice partners are ill-equipped to position and sell the converged solutions that address the business needs of their customers, especially as more solutions are software- or even cloud-based.
Observations from Cisco's Collaboration Summit, November 9-11 in San Francisco. Commenting on replacing "UC" with "Collaboration" and John Chamber's reasoning for it.
The impact of UC terminology debates, prompted by Cisco's recent emphasis of "collaboration" over "unified communications". But more importantly, the broader implications for UC adoption and the ability of enterprises to take advantage of the compelling new ways to attain business goals.