Revolabs Showcases Audio Quality
Revolabs has just released a white paper that discusses why audio quality is becoming a critical component in the choice of devices for next generation communications systems. The focus of the white paper is how new solutions, ranging from Skype for Business to WebRTC are delivering enhanced audio quality versus the traditional digital Public Switched Telephone Network (PSTN) and first generation VoIP.
The paper shows how audio quality is a critical issue in collaboration as reported in multiple research papers. The challenge of audio quality has been on the back burner as the original digital PSTN and most VoIP solutions were limited to audio quality that is a small fraction of CD and significantly less capable than even the lowest levels of MPEG3. However, the explosion of next generation UC solutions come with wideband codecs that approach or even exceed CD quality. These new solutions can replicate the human voice and associated environment at a level of clarity, dynamic range, and understandability that can be extraordinary.
However, to get the full benefit of these new capabilities, the transducers (microphone and speakers) that are used must match the capabilities of the new media solutions. This requires better microphone design and placement as well as speakers designed to both reproduce the frequency range, but also the dynamic range of the new conversations. Choosing the right device for conference rooms is now the limiting factor in audio quality and the outcomes of collaboration events.
The clear benefit of this technology advance is better understanding during the conversation as well as better and faster decision making. Audio clarity reduces the need for people to repeat and dramatically enhances the easy flow of the conversation.
This white paper is a must read for companies looking to take advantage of the next generation of communications and collaboration technology. The information and understanding of how audio quality can impact, both positively and negatively the manner and outcomes of communications is critical to consider with the next generation of UC and systems.