The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
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UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
The channel has been faced with dramatic changes over the last 48 months. Today’s world is a bit more complex than that of yesterday. Take for example the traditional digital TDM PBX – it’s dead. It has been for four+ years. With so many millions of end points in production, it is difficult for many to see the end of digital telephony era. The traditional TDM switch used:
In addition, other changes have created disruptions to the VAR community and areas for profitability. Some of those include:
Times have not been easy for the channel, for sure.
VoIP/UC Rules Are Different
The newer, VoIP-centric models rules are also quite different and have a created a huge disruption for the industry
VoIP and Unified Communications have introduced licensed-based models to replace traditional digital ports as well as virtualization to reduce the number of servers required for various applications. The basis for how to deploy and use UC are quite different from the traditional PBX and voice mail replacement.
UC is clearly here for the enterprise and the key issue with is this: Most channel partners are not clear what to do with it. Here’s why:
So as the Telecom and IT industry continues to move forward and integrate newer platforms, the channel needs to rethink how they are doing business. Here’s your key question: Are you selling just a new box replacement or a set of tools for the enterprise that can be business transforming for the enterprise? The difference in how you approach UC can be dramatic.
So think of UC as a new opportunity to “upgrade” your channel’s firm and create new value-add propositions, ones that will your firm to the next level.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?