WebRTC – Who is your “Peer?”

WebRTC – Who is your “Peer?”

By Phil Edholm May 21, 2013 3 Comments
Phil Edholm PNG
WebRTC – Who is your “Peer?” by Phil Edholm

With Tsahi Levent-Levi joining the UCStrategies Experts, we are truly embracing WebRTC going forward. And why not? It sure appears the WebRTC "peers" are about to explode.

At this week's Google developer conference, Justin Uberti, one of the Google WebRTC development leaders, said that he believes there will be one billion WebRTC-enabled devices (think peers) by the end of 2013. While he is biased, there is significant reason to believe that he is probably right.

Mozilla announced this week the beta of Firefox 22 has WebRTC enabled; the final stage before general release in a few weeks. At that time both Firefox and Chrome will have WebRTC in their generally shipping browser. Firefox and Chrome account for 57 percent of the browsers.

The smartphone volume numbers for Q1 show that 75 percent shipped with Android, totaling over 162 million units. If all of those will move to Chrome with WebRTC and assuming no further growth, that will be 640 million WebRTC peers by the end of the year. With iOS dropping to 17 percent share and only 6.6 percent year-on-year growth compared to Android at 79.5 percent growth, can Apple ignore WebRTC to retain the closed garden of FaceTime?

So, when 75 percent of the people buying Smartphones, 57 percent of the PCs, and over a billion users have a WebRTC enabled "peer," can we in enterprise IT and telecom afford to ignore it? If you are not planning your 2014 WebRTC direction and planning for WebRTC in your communications and contact center, you may well find your competitors are your customers’ new best "peer!"  

 

3 Responses to "WebRTC – Who is your “Peer?”" - Add Yours

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Kevin Kieller 5/22/2013 7:47:04 PM

Phil,

One billion of anything is impressive and significant.

According to Microsoft there are one billion people using Microsoft Office: http://en.wikipedia.org/wiki/Microsoft_Office.

I have previously argued that Microsoft-powered voice, through Skype + Lync may serve as many as one billion people: http://www.nojitter.com/post/232602808/over-a-billion-voice-customers-served.

And so when WebRTC joins the one billion club it will be interesting to see what impact it will have:
1. Will WebRTC primarily be a codec play primarily of interest to developers? (Sort of the whole TDM vs VoIP all over again)
2. Will WebRTC be primarily another client option, just one more added to the long list?
3. Or will WebRTC, and the billion potential peers, actually offer organizations something disruptive and transformational?

In my opinion, the words "disruptive" and "revolutionary" have been too freely associated with WebRTC. The technology has so far been over-promised and under-delivered. I expect great things from the billion user club! Bring it on.

Kevin
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Dave Gilbert 6/13/2013 4:59:33 PM

Phil,
What's your take on Broadsoft's Press Release on webRTC? (June 10, 2013)
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Phil Edholm 6/17/2013 10:29:49 AM

Obviously, supporting WebRTC is critical for Broadsoft, though the announcement is short on details. It appears they are showing a demonstration of a WebRTC client, which is the BYOD version of WebRTC. The reference to contact centers and customers is vague, not clear if this is really an open CC integration or if they are creating a portal as well. It would have been interesting to see a demo at he WebRTC World conference, as many others are doing.

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