Executive Insights

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Executive Insights podcasts feature leaders in the UC industry.



NET’s Talbot Harty Discusses Next Member of UX Family

By Jim Burton November 1, 2011

Talbot Harty, Chief Development Officer at Network Equipment Technologies (NET), joins UCStrategies' Jim Burton for a conversation about the NET UX1000 survivable branch appliance (SBA).

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Related UC Vendors: NET

Tim Passios on Social Media in the Contact Center

By Jim Burton October 3, 2011

Jim Burton of UCStrategies is joined by Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, for a discussion about Social Media in the contact center.

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Related UC Vendors: Interactive Intelligence

Ron Wellard Discusses Latest Release of Mitel Unified Communicator (UC) Advanced

By Jim Burton September 26, 2011

Ron Wellard, Executive Vice President and General Manager of Mitel Communications Solutions, joins UCStrategies' Jim Burton for a discussion about the latest release of its Unified Communicator Advanced Mobile offerings.

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Related UC Vendors: Mitel

Ryan Hollenbeck and Dave Capuano Discuss the Recent Combination of Verint and Vovici

By Jim Burton August 22, 2011

In this Executive Insights podcast, Ryan Hollenbeck, Senior Vice President of Global Marketing, Verint Systems, and Dave Capuano, Vice President of Marketing, Vovici, join UCStrategies’ Jim Burton to discuss Verint’s recent acquisition of leading online survey management and enterprise feedback solutions provider Vovici.

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Related UC Vendors: Verint

Wilco van Schaik Discusses Sphericall Contact Center 8

By Dave Michels May 26, 2011

In this Executive Insights podcast, UCStrategies' Dave Michels talks with Wilco van Schaik, Business Manager UC&C, NEC Unified Solutions, about Sphericall Contact Center 8.

 

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Related UC Vendors: NEC

Ryan Hollenbeck on Verint’s Industry-First “5th-Generation” Enterprise Workforce Optimization Solution

By Jim Burton May 13, 2011

Ryan Hollenbeck, Senior Vice President of Global Marketing, Verint Systems, joins UCStrategies’ Jim Burton in this Executive Insights podcast to discuss Verint’s recent unveiling of the latest version of its Impact 360® Workforce Optimization™ (WFO) software, the market’s first “5th-Generation” enterprise WFO suite, and its new Voice of the Customer Analytics platform.

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Related UC Vendors: Verint

Jeff Bridge on Siemens' Winning the IP Telephony RFP Competition at Enterprise Connect

By Jim Burton April 19, 2011

UCStrategies' Jim Burton is joined by Jeff Bridge, Director, Solutions Engineering and Development for Siemens Enterprise Communications, to discuss Siemens' winning entry in the IP Telephony RFP competition at Enterprise Connect. 

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Related UC Vendors: Siemens Enterprise Communications

Joe Staples Talks About the Cloud

By Jim Burton April 5, 2011

In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Joe Staples, Chief Marketing Officer of Interactive Intelligence to talk about the growth of cloud based communications at the company. trueJim Burton Welcome to UCStrategies Executive Insights. This is Jim

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Related UC Vendors: Interactive Intelligence

Siemens Enterprise Communications Announces OpenScape UC Suite 2011

By Jim Burton December 8, 2010

In this Executive Insights podcast, UCStrategies founder Jim Burton is joined by Kathy Heilmann, Director of Unified Communications and Cloud for Siemens Enterprise Communications to discuss OpenScape UC Suite 2011 Edition.

 

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Related UC Vendors: Siemens Enterprise Communications

NET’s Talbot Harty Introduces the UX2000 High Performance Mediation Platform

By Jim Burton November 1, 2010

NET’s Chief Development Officer, Talbot Harty, introduces the UX2000 next generation high performance mediation platform.

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Related UC Vendors: NET

UC Vendors Present Options for Nortel Customers and Channel Partners

By Jim Burton October 18, 2010

In this Executive Insights podcast, Jim BurtonBlair PleasantSteve Leaden, and Marty Parker introduce the "Options for Nortel Customers and Channel Partners" series of presentations.  

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Related UC Vendors: Nortel, Aastra, Interactive Intelligence, Avaya, Siemens Enterprise Communications, NEC, ShoreTel

Steve Williams Talks About Desktop and Process Analytics for the Enterprise

By Jim Burton September 27, 2010

Steve Williams, Vice President of Sales for Desktop and Process Analytics, Verint Systems, joins Jim Burton in this Executive Insights podcast to discuss desktop and process analytics.

 

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Related UC Vendors: Verint

Randy Schrock and Bernie Klein Discuss BT-Polycom-Microsoft Relationship

By Jim Burton September 20, 2010

In this podcast, Jim Burton is joined by Randy Schrock of BT Global Services and Bernie Klein of Polycom to discuss the partnership between BT Global Services, Polycom, and Microsoft. 

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Related UC Vendors: Polycom, Microsoft

UCStrategies Experts Discuss Microsoft Lync

By Jim Burton September 13, 2010

Microsoft announced the new name for the next generation of its real time communications products. In this podcast, UCStrategies UC Experts discuss Microsoft "Lync," formerly known as Office Communications Server (OCS).

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Related UC Vendors: Microsoft

Caleb Barlow on IBM's UC in a Box for SMBs

By Blair Pleasant August 3, 2010

Blair Pleasant of UCStrategies is joined by Caleb Barlow, Director Small Business Solutions, IBM Software Group, to talk about IBM Foundations and how IBM is working with ShoreTel and others to provide “UC in a box” for SMBs.

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Related UC Vendors: IBM, ShoreTel

Kevin Gavin Discusses 'Brilliantly Simple' ShoreTel

By Blair Pleasant August 3, 2010

Kevin Gavin, VP of Marketing, ShoreTel, joins Blair Pleasant in this podcast to discuss ShoreTel’s successful quarter, new branding, new announcements, and new opportunities. 

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Related UC Vendors: ShoreTel

Bernard Aboba and Jeff Rodman Introduce Unified Communications Interoperability Forum (UCIF)

By Jim Burton May 19, 2010

Jim Burton is joined by Bernard Aboba, a Principal Architect for the Microsoft Office Communications Server team, and Jeffrey Rodman, co-founder and CTO of Polycom, for an introduction to the Unified Communications Interoperability Forum. The UCIF is an open alliance of technology leaders working together to fully realize the potential of Unified Communications.

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Related UC Vendors: HP, Microsoft, Polycom

Siemens' Paul McMillan Discusses Virtualization in Unified Communications

By Jim Burton May 12, 2010

Paul McMillan, Director of UC Technical Vision and Strategy at Siemens Enterprise Communications, joins Jim Burton for a conversation about how Siemens is using the virtual applicance concept.

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Related UC Vendors: Siemens Enterprise Communications

Barry Margerum Discusses the Importance of the UC End-User Experience

By Jim Burton April 7, 2010

Barry Margerum, Chief Marketing Officer of Plantronics, joins Jim Burton for a conversation about Plantronics and the importance of the end-user experience for successful UC deployments. 

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Related UC Vendors: Plantronics

Bill Durr Talks about Workforce Optimization for the Enterprise

By Jim Burton February 24, 2010

Bill Durr, Principal Global Solutions Consultant, Verint Systems, and Jim Burton of UCStrategies discuss adapting contact center workforce optimization tools and management concepts to other parts of the enterprise.

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Related UC Vendors: Verint