Executive Insights

Industry Buzz podcasts feature leaders in the UC industry.



Caleb Barlow on IBM's UC in a Box for SMBs

By Blair Pleasant August 3, 2010

Blair Pleasant of UCStrategies is joined by Caleb Barlow, Director Small Business Solutions, IBM Software Group, to talk about IBM Foundations and how IBM is working with ShoreTel and others to provide “UC in a box” for SMBs.

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Unified_communication, uc_information, ShoreTel, IBM_Foundations

Kevin Gavin Discusses 'Brilliantly Simple' ShoreTel

By Blair Pleasant August 3, 2010

Kevin Gavin, VP of Marketing, ShoreTel, joins Blair Pleasant in this podcast to discuss ShoreTel’s successful quarter, new branding, new announcements, and new opportunities. 

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ShoreTel, IBM_Foundations

Bernard Aboba and Jeff Rodman Introduce Unified Communications Interoperability Forum (UCIF)

By Jim Burton May 19, 2010

Jim Burton is joined by Bernard Aboba, a Principal Architect for the Microsoft Office Communications Server team, and Jeffrey Rodman, co-founder and CTO of Polycom, for an introduction to the Unified Communications Interoperability Forum. The UCIF is an open alliance of technology leaders working together to fully realize the potential of Unified Communications.

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Unified_communication, uc_information, ucstrategies, interoperability, UCIF, Unified_Communications_Interoperability_Forum

Siemens' Paul McMillan Discusses Virtualization in Unified Communications

By Jim Burton May 12, 2010

Paul McMillan, Director of UC Technical Vision and Strategy at Siemens Enterprise Communications, joins Jim Burton for a conversation about how Siemens is using the virtual applicance concept.

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Barry Margerum Discusses the Importance of the UC End-User Experience

By Jim Burton April 7, 2010

Barry Margerum, Chief Marketing Officer of Plantronics, joins Jim Burton for a conversation about Plantronics and the importance of the end-user experience for successful UC deployments. 

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Plantronics

Bill Durr Talks about Workforce Optimization for the Enterprise

By Jim Burton February 24, 2010

Bill Durr, Principal Global Solutions Consultant, Verint Systems, and Jim Burton of UCStrategies discuss adapting contact center workforce optimization tools and management concepts to other parts of the enterprise.

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Unified_communication, communication_enabled_business_process, contact_center, workforce_optimization

Talbot Harty Discusses NET UC Strategy, Smart SIP, and Partnerships

By Jim Burton February 24, 2010

Talbot Harty, Chief Development Officer and Chief Information Officer for NET, joins Jim Burton for a conversation about recent acquisitions, partnerships, and how NET is adding value to facilitate the migration to unified communications.

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Unified_communication, NET, Network_Equipment_Technologies

David Price Discusses the Meridian IT IBM UC and Collaboration Practice

By Jim Burton February 3, 2010

Helping customers receive great business value from IBM Sametime software, VoIP and a unified communications and collaboration environment.

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Unified_communication, Meridian_IT, IBM_Lotus_Sametime

Paul Segre Discusses the ALU Enterprise Application Group and Transformation

By Jim Burton February 1, 2010

Paul Segre, President of the Alcatel-Lucent Application Software Group and CEO of Genesys, joins Jim Burton and Blair Pleasant for a conversation about the changes at Alcatel-Lucent and Genesys.

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Unified_communication, communication_enabled_business_process, contact_center, Alcatel-Lucent, Genesys

Steve Hardy Discusses the Avaya-Nortel Roadmap

By Jim Burton January 26, 2010

Steve Hardy, Avaya’s Director of Global Product Marketing for the Unified Communications Solutions Group, talks with Jim Burton about Avaya’s vision and the migration path for Nortel customers.

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Larry Levenberg Talks About NEC’s UC Portfolio

By Jim Burton January 26, 2010

Larry Levenberg, Vice President and General Manager of National Channels for NEC Corporation of America, joins Jim Burton to discuss the NEC’s unified communications initiatives, including the Sphericall/IBM Foundations integration, and the company’s unique partnership programs. 

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Unified_communication, NEC, Sphericall

Jason Andersson Talks About Aastra UC Offerings

By Jim Burton January 13, 2010

Jason Andersson, Aastra’s Head of Center of Excellence for Applications, talks about unified communications and the next generation of workers.

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Unified_communication, Aastra

Seamus Hourihan Introduces Acme Packet and the Role of Session Border Controllers

By Jim Burton January 12, 2010

Seamus Hourihan, Vice President of Marketing and Product Management for Acme Packet, talks about the company and session border controller (SBCs), which enables the delivery of trusted first-class interactive communications—voice, video, multimedia, and data services—across IP network borders.  

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session_border_controllers, SBC, SBCs, Acme_Packet

Jeff Kane Discusses NEC’s New Organizational Strategy and the Benefit to Customers

By Jim Burton December 7, 2009

Jeff Kane, Senior Vice President, NEC Corporation of America, talks to Jim Burton about NEC’s recent organizational news and what it means for its own North America operations and end customers. The company recently announced the merger of NEC Unified

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Bruce Morse Discusses the UC Market and Gives a Preview of IBM's Upcoming Announcements at VoiceCon

By Jim Burton November 18, 2009

Bruce Morse, Vice President of IBM’s Unified Communications Software Group, has a conversation with Jim Burton about what's new with IBM in the unified communications market and research that showed many are CEOs thinking about UC.

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Tim Whittington Talks About Aastra’s Extensive History of Innovation and Impressive Product Portfolio

By Jim Burton November 16, 2009

Tim Whittington, Sr. Vice-President and General Manager of Aastra USA talks with Jim Burton about Aastra’s extensive history of innovation and impressive product portfolio.

 

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Joe Staples Introduces the Interaction SIP Station

By Jim Burton November 16, 2009

Joe Staples, CMO, Interactive Intelligence,  has a conversation with Jim Burton about their new Interaction SIP Station, a new communications endpoint device designed as an affordable, reliable and simple alternative to IP desk phones.

 

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Mark Straton On His Keynote at VoiceCon San Francisco 2009

By Jim Burton November 16, 2009

Mark Straton, Senior Vice President, Strategic Marketing, Siemens Enterprise Communications has a chat with Jim Burton in a crowded (noisy) room after Mark's keynote address at VoiceCon San Francisco 2009.


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Kevin Schwartz Talks About Aspect's Global Professional Services

By Jim Burton October 19, 2009

Kevin Schwartz, Executive Vice President, Global Professional Services at Aspect talks to Jim Burton about the Microsoft/Aspect relationship and how Aspect is helping customers.

 

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Joe Staples Talks About ININ’s Ability to Extend Business Automation Process Beyond Just Adding Communication Process

By Jim Burton July 28, 2009

Joe Staples, Senior Vice President, Worldwide Marketing talks to Jim Burton about Interactive Intelligence’s approach to business process automation. Expanding business automation beyond just adding communication process to the business automation process and creating an end to end process automation

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Unified_communication, call_center, communication_enabled_business_process, business_automation_process, interaction_process_automation