The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Executive Insights podcasts feature leaders in the UC industry.
Jason Alley of Interactive Intelligence joins UCStrategies' Jim Burton for a discussion about their new cloud-based solution addressing contact centers from 10 to 50 agents, the Interactive Intelligence CaaS Small CenterSM.
In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Jason Alley of Interactive Intelligence. They discuss the company's Q3 financial results, and the impetus behind companies moving contact centers to the cloud.
In this UCStrategies Executive Insights podcast, Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, joins UCStrategies' Jim Burton in a discussion about Microsoft Lync.
UC Summit 2012 was held May 6-9 in La Jolla, CA. The keynote speaker on Tuesday morning was Phil Edholm of UCStrategies. The title of his presentation: "The Next Step in Video - How Personal Video Creates Big Value."
UC Summit 2012 was held May 6-9 in La Jolla, CA. The keynote speaker on Tuesday afternoon was Wayne Baines, Director, Lync Sales Enablement, Microsoft.
The keynote speaker on Monday afternoon of UC Summit 2012 was Jay Krauser, Director, Core Solutions and Engineering for NEC Corporation of America.
The keynote speaker on Monday morning of UC Summit 2012 was Richard McLeod, Senior Director, Worldwide Collaboration Channel Sales, Cisco. The title of his presentation: "People-Centric Collaboration: Transforming the Way We Work."
In this Executive Insights podcast, Jason Alley, Solutions Marketing, Interactive Intelligence, joins Jim Burton for a conversation about the Cloud market and the company's 2011 results.
Joe Staples, Chief Marketing Officer of Interactive Intelligence, joins Jim Burton of UCStrategies for a conversation about the company's 2011 performance, and an unusual promotion the company is currently undertaking.
Talbot Harty, Chief Development Officer at Network Equipment Technologies (NET), joins UCStrategies' Jim Burton for a conversation about the NET UX1000 survivable branch appliance (SBA).
Jim Burton of UCStrategies is joined by Tim Passios, Senior Director of Solutions Marketing at Interactive Intelligence, for a discussion about Social Media in the contact center.
Ron Wellard, Executive Vice President and General Manager of Mitel Communications Solutions, joins UCStrategies' Jim Burton for a discussion about the latest release of its Unified Communicator Advanced Mobile offerings.
In this Executive Insights podcast, Ryan Hollenbeck, Senior Vice President of Global Marketing, Verint Systems, and Dave Capuano, Vice President of Marketing, Vovici, join UCStrategies’ Jim Burton to discuss Verint’s recent acquisition of leading online survey management and enterprise feedback solutions provider Vovici.
In this Executive Insights podcast, UCStrategies' Dave Michels talks with Wilco van Schaik, Business Manager UC&C, NEC Unified Solutions, about Sphericall Contact Center 8.
Ryan Hollenbeck, Senior Vice President of Global Marketing, Verint Systems, joins UCStrategies’ Jim Burton in this Executive Insights podcast to discuss Verint’s recent unveiling of the latest version of its Impact 360® Workforce Optimization™ (WFO) software, the market’s first “5th-Generation” enterprise WFO suite, and its new Voice of the Customer Analytics platform.
UCStrategies' Jim Burton is joined by Jeff Bridge, Director, Solutions Engineering and Development for Siemens Enterprise Communications, to discuss Siemens' winning entry in the IP Telephony RFP competition at Enterprise Connect.
In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Joe Staples, Chief Marketing Officer of Interactive Intelligence to talk about the growth of cloud based communications at the company. trueJim Burton Welcome to UCStrategies Executive Insights. This is Jim
In this Executive Insights podcast, UCStrategies founder Jim Burton is joined by Kathy Heilmann, Director of Unified Communications and Cloud for Siemens Enterprise Communications to discuss OpenScape UC Suite 2011 Edition.
NET’s Chief Development Officer, Talbot Harty, introduces the UX2000 next generation high performance mediation platform.
In this Executive Insights podcast, Jim Burton, Blair Pleasant, Steve Leaden, and Marty Parker introduce the "Options for Nortel Customers and Channel Partners" series of presentations.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?