Executive Insights Podcasts

Executive Insights Podcasts

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Executive Insights podcasts feature leaders in the UC industry.



Conversation with Don Joos of ShoreTel

By Jim Burton August 25, 2015

In this Executive Insights podcast, Jim Burton of UCStrategies sits down with Don Joos, CEO of ShoreTel. Discussion topics include the recent rollout of ShoreTel Connect, and a new channel program set to debut October 1.

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Related UC Vendors: ShoreTel

Catching Up With Mitel

By Jim Burton June 18, 2015

In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Jon Brinton, Executive Vice President and General Manager of the Cloud Division for Mitel.

 

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Related UC Vendors: Mitel

Discussion About “Why Can't We All Just Get Along; Unifying Communications”

By Jim Burton June 16, 2015

In this Executive Insights podcast, Jim Burton of UCStrategies hosts a discussion about a recently published article published on UCStrategies.com from Dimension Data, “Why Can’t We All Just Get Along; Unifying Communications?” Joining him are David Danto, Principal Consultant in the Americas covering collaboration for Dimension Data and the author of the piece, and Doron Youngerwood, Global Marketing Manager for Collaboration, Dimension Data.

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Related UC Vendors: Dimension Data

Meet the Next-Generation Informal Call Center

By Jim Burton December 23, 2014

In this Executive Insights podcast, UCStrategies' Jim Burton welcomes Tom Minifie, CTO of AVST. The discussion focusses on AVST's TeamQ™ informal call center solution.

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Related UC Vendors: AVST

ThinkingPhones: A View of the Future of Enterprise Cloud Communications

By Michael F. Finneran December 15, 2014

In this Executive Insights podcast, UCStrategies welcomes ThinkingPhones to the call to discuss the company's mobile initiative. Moderator Michael Finneran, Jim Burton, and Evan Kirstel of UCStrategies are joined by Steve Kokinos, ThinkingPhones Founder & CEO, David Laubner, Vice President of Marketing, and Alex DiNunzio of Product Management.

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Related UC Vendors: Thinking Phone Networks

ESI: “We Make it Easy to Communicate”

By Jim Burton November 20, 2014

In this Executive Insights podcast, UCStrategies' Jim Burton is joined by George Platt, CEO and President of ESI. The company started out 28 years ago as an OEM provider of voice messaging, and today develops business communications products targeted to businesses of all sizes.

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Related UC Vendors: ESI

Next-gen WLAN and Hybrid SDN for Lync is NOW

By Jim Burton November 19, 2014

In this Executive Insights Podcast, UCStrategies' Jim Burton continues the conversation about HP’s Software Defined Networking (SDN) innovation with Manfred Arndt, Chief Technologist for UC&C and Mobility at HP. Almost a year later, HP brings into discussion new SDN content: Lync QoS optimization for next-gen WLANs, and “how to” information for those interested in leveraging this SDN innovation in their existing networks.

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Related UC Vendors: HP, Microsoft

Next-gen WLAN and Hybrid SDN for Lync is NOW

By Jim Burton November 11, 2014

In this Executive Insights Podcast, UCStrategies' Jim Burton continues the conversation about HP’s Software Defined Networking (SDN) innovation with Manfred Arndt, Chief Technologist for UC&C and Mobility at HP. Almost a year later, HP brings into discussion new SDN content: Lync QoS optimization for next-gen WLANs, and “how to” information for those interested in leveraging this SDN innovation in their existing networks.

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Tim Passios on Interactive's Customer Service Experience Study

By Jim Burton June 24, 2014

Jim Burton of UCStrategies caught up with Tim Passios, Vice President of Solutions Marketing at Interactive Intelligence, in this Executive Insights podcast. The topic is the recently completed Customer Service Experience Study (Wave II). The second annual international survey involved about 1,500 consumers, and 500 IT professionals and customer care leaders.

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Related UC Vendors: Interactive Intelligence

OVCC: Addressing Barriers to B2B Video Adoption

By Jim Burton May 19, 2014

In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Christine Howley of Verizon, Marketing Committee chair of the Open Visual Communications Consortium (OVCC). Founded in October 2011, the OVCC’s mission is to enable an environment with simple, anywhere, anytime, any party video communications.

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Related UC Vendors: OVCC

Catching up with Joe Staples of Interactive Intelligence

By Jim Burton April 30, 2014

UCStrategies' Jim Burton is joined by Joe Staples, CMO of Interactive Intelligence, in this Executive Insights podcast. Discussion topics include the rise of the Interactive Intelligence brand, the Cloud and hosted provider services, how the company has connected with its customers, and its third party relationships.

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Related UC Vendors: Interactive Intelligence

Microsoft Lync for Mid and Small Markets: DataLink and Carmichael

By Jim Burton March 27, 2014

In this Executive Insights videocast, Jim Burton of UCStrategies is joined by Jens Madsen, Director of Professional Services, DataLink Networks, and Asim Faiz, Director, Strategy Operations, Carmichael International Services. 

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Related UC Vendors: HP, Microsoft

Microsoft Partners With Nectar on UC SDN

By Dave Michels March 24, 2014

In this Executive Insights videocast, Dave Michels of UCStrategies is joined by Pascal Menezes, Principal Program Manager Skype and Lync Strategic Relations Solutions (SRS) for Microsoft, and David Giangano, CEO of Nectar Services Corp. The topic is UC Software Defined Networking (SDN).

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Related UC Vendors: Microsoft

HP In Context Analytics

By Jim Burton March 6, 2014

In this Executive Insights videocast, Jim Burton of UCStrategies is joined by Kieran McCorry, Strategist, New Service Development, Enterprise Services CTO Office, Hewlett-Packard.

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Related UC Vendors: HP, Microsoft

UCI Forum: Unified Communications and SDN (UC SDN)

By Jim Burton February 28, 2014

In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Pascal Menezes, Principal Program Manager Skype and Lync Strategic Relations Solutions (SRS) for Microsoft. The topic is the UCI Forum, and UC SDN (software defined networking). 

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Related UC Vendors: Microsoft

The Via Group: Why they Partnered with HP

By Jim Burton January 28, 2014

In this Executive Insights podcast, Jim Burton of UCStrategies is joined by Kevin Carswell, President and CEO of The Via Group, to discuss their partnership with HP.

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Related UC Vendors: HP, Microsoft

HP, a Microsoft Lync Partner, Discusses Enterprise Mobility

By Jim Burton January 16, 2014

In this Executive Insights podcast, UCStrategies' Jim Burton and Michael Finneran are joined by Craig Partridge, Worldwide Strategist, HP Technologies Services Networking. They discuss the impact of the "random acts of mobility going on in most enterprises," and the programs HP has to address mobility issues, including their Mobility Transformation Experience Workshops.

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Related UC Vendors: HP, Microsoft

Interactive Intelligence Innovation in Cloud Contact Center Communications

By Jim Burton October 16, 2013

Joining Jim Burton in this UCStrategies Executive Insights podcast is Brad Herrington, Senior Manager of Solutions Marketing at Interactive Intelligence. Topics include how the company has adapted to changes in the contact center industry, the growth of the company's cloud business, and how it is serving the small contact center market.  

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Related UC Vendors: Interactive Intelligence

What’s New with Cloud Communications – Interactive Intelligence

By Jim Burton September 11, 2013

Jason Alley, Cloud Solutions Marketing Manager at Interactive Intelligence, joins Jim Burton of UCStrategies in this Executive Insights podcast for a conversation about what's new in the world of cloud at Interactive Intelligence, including financial results for the second quarter and first six months of 2013.

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Related UC Vendors: Interactive Intelligence

Brad Herrington on Interaction Mobilizer by Interactive Intelligence

By Jim Burton August 21, 2013

In this Executive Insights podcast, UCStrategies' Jim Burton is joined by Brad Herrington, Senior Solutions Marketing Manager at Interactive Intelligence. The topic is Interaction Mobilizer, enabling end user customers to build mobile applications for customer service. 

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Related UC Vendors: Interactive Intelligence

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