The Year of the Mobile Workplace

The Year of the Mobile Workplace

By AT&T May 1, 2017 1 Comments
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The Year of the Mobile Workplace by AT&T

It’s been a year for the history books – and not just politically. So far this year we’re seeing trends and advancements in collaboration solutions that are changing the way people work together and do business. The mobile office is becoming reality as businesses become less concerned about where employees work and more interested in how teams can work faster, smarter, and more productively.

The pace of business continues to accelerate, with flexibility and mobility quickly emerging as key themes in the collaboration space. From remote office settings to cost savings and better collaboration across business units and global teams, collaboration tools are keeping employees connected.

While collaboration will continue to evolve in the years to come, 2017 is shaping up to be the year of the mobile workplace. Here’s why.

  • Mobile is everywhere. In years past, there was a focus on expanding the use of unified communications and collaboration tools. Ever-increasing advancements in technology are making it possible to take collaboration a step further. As a society we now rely on mobile devices more than ever. When we can use mobile collaboration tools to access email, video conferencing, messaging and more, we work faster and smarter – we move business forward.
  • Video conferencing is possible on any endpoint. Video is the new voice. And not just on larger mobile devices like laptops and tablets. Video conferencing is now possible across nearly any endpoint, including your mobile phone. Whether business or personal, video is becoming increasingly more prevalent in the way we communicate. Think about the opportunities video conferencing creates. Studies show businesses that regularly use video conferencing benefit from improvements in productivity, better teamwork, and reduced travel expenses.
  • The move from hardware to software is imminent. As technology continues to advance and new solutions develop, businesses have choices to make – stay up to date with the latest offerings in cloud-based and software solutions or hold on to the hardware in which they have invested. Making the migration is inevitable. Businesses can implement tools and solutions that improve their services, support their existing products and allow them to collaborate in new ways – and do it securely over an encrypted network.
  • PBX is shifting to the cloud. Cloud-based PBX is becoming increasingly more prevalent. The shift is already happening, so this is a natural progression as we move away from hardware. The advantages for businesses small and large of shifting to a cloud hosted VoIP solution is that much of the expense and management of the solution is no longer on the business. When utilizing VoIP, voice traffic travels over a data network. This means business can also easily add collaboration tools like chat and video, without having a dedicated IT staff to oversee the technology shift.

Tech is driven by innovation, making it critical that businesses stay ahead of the game with collaboration solutions that allow their employees to operate in near real-time.

By Rich Shaw, Vice President, Voice & Collaboration Product Management


1 Responses to "The Year of the Mobile Workplace" - Add Yours

Tony Watkins 5/2/2017 11:00:59 AM

The key differential between all the market players will be the 'customer experience' .The customers digital journey patterns need to be understood, designed and personalised, as organisations are strategically challenged to keep pace with customer behaviours.

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