UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.



Voice4Net Announces Text Message Customer Engagement Module

By Robbie Pleasant June 27, 2017

Voice4Net has launched a new SMS-based Mobile Customer Engagement Module, designed to create an omnichannel customer engagement experience for contact centers.

Read More »


Related UC Vendors: Voice4Net

Nectar Evolution Joins Cisco Price List to Deliver Improved User Experience for UC Environments

By UCStrategies June 26, 2017

Nectar Services Corp. announced today that Nectar Evolution is now available on the Cisco Global Price List and is offered through Cisco's global channel of resellers.

Read More »


Related UC Vendors: Nectar

Cisco Reveals Intuitive, Intent-Based Networking Solutions

By Robbie Pleasant June 21, 2017

Cisco has revealed a new networking solution, designed to learn and adapt to security threats as they appear. This new intent based solution comes after years of research and development, and includes a lengthy portfolio of hardware and software solutions,

Read More »


Related UC Vendors: Cisco

netsapiens Introduces Advanced Features and Updates to SNAPsolution Unified Communications Software Platform

By UCStrategies June 20, 2017

netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announced that it has launched new features and made significant upgrades to its SNAPsolution unified communications software platform.

Read More »


Related UC Vendors: NetSapiens

Five9 and Genband Partner Together to Provide UC and WebRTC Solutions

By Robbie Pleasant June 16, 2017

GENBAND and Five9 Inc. have announced a new partnership, through which Five9 will offer GENBAND’s solutions to its contact center customers.

Read More »


GBH Global Services Launches the Industry’s First Vendor Agnostic Predictive Monitoring Solution for Unified Communication and Collaboration

By UCStrategies June 14, 2017

GBH Global Services (GBH) announced the commercial availability of GBH Visibility, a first-of-its-kind predictive monitoring solution for unified communication and collaboration (UCC) systems. Leveraging patented, proprietary technology innovated by GBH, Visibility proactively monitors the performance of enterprise-wide audio and video appliance endpoints and quality of service, enabling users to view the health of their entire UCC system in a single location.

Read More »


AVST Launches New CX-E Platform

By Robbie Pleasant June 14, 2017

AVST has released the newest version of its CX-E platform, which adds new functionality to Skype for Business. This new release aims to address key enterprise security requirements, while improving upon its available tools and features to further enhance the user experience.

Read More »


Related UC Vendors: AVST

Verint Launches Workforce Optimization Packages for Contact Centers

By Robbie Pleasant June 14, 2017

Verint Systems Inc. has announced the availability of packaged workforce optimization solutions, designed for and aimed at small and mid-sized contact centers. These mid-market packages are available through its channel partner network, both on-premises and in the cloud, and are stated to include the best-of-breed capabilities of the Verint Workforce Optimization solution.

Read More »


Related UC Vendors: Verint

Yamaha Announces Commitment to Unified Communications Market With New Dedicated UC Department

By UCStrategies June 8, 2017

Yamaha, a leading pro audio company, today announced its commitment to the unified communications (UC) market with the development of a dedicated UC department. Leveraging the expertise of Revolabs, a subsidiary of Yamaha that will be part of the new department, Yamaha will focus on solutions that enhance communication and continue to develop products that help organizations reach their business goals.

Read More »


Related UC Vendors: Revolabs

New StarLeaf App Redefines Collaboration for Today’s Enterprise Workforce

By UCStrategies June 8, 2017

StarLeaf moves deeper into the unified communications and collaboration space as it showcases its new app at next week’s Infocomm, Orlando, June 14-16. The StarLeaf app is set to change the way we communicate by delivering a simple, secure, and instant way to message, call and meet from anywhere and on any device.

Read More »


NEC Launches SL2100 Smart Communications System

By Robbie Pleasant June 5, 2017

NEC Corporation of America has launched a new communications system, aimed at small and mid-sized businesses (SMBs) in North America. The SL2100 Smart Communications System is designed to provide enterprise-grade mobility and unified communications and collaboration (UCC) features for businesses that are focused on customer service and want to provide an improved customer experience.

Read More »


Related UC Vendors: NEC

Phonism & Accent Partner to Bring Efficiencies to Cloud VoIP Deployments

By UCStrategies June 1, 2017

Phonism and Accent today announced a partnership to bring Phonism’s leading VoIP provisioning and management solution to all of Accent’s VoiceONE cloud customers.

Read More »


Sonus and GENBAND Announce a Merger

By Robbie Pleasant May 24, 2017

Sonus and GENBAND are coming together, having announced an agreement wherein the two companies will combine.

Read More »


Related UC Vendors: Sonus, GENBAND

Genesys Unveils G-NINE

By Robbie Pleasant May 23, 2017

Genesys has announced a new omni-channel platform and customer engagement model: the Genesys Customer Experience Platform “G-NINE.”

Read More »


Related UC Vendors: Genesys, Interactive Intelligence

Cisco Announces MindMeld Acquisition

By Robbie Pleasant May 12, 2017

Cisco announced intent to acquire MindMeld Inc. MindMeld, an artificial intelligence (AI) company with 10 patent assets to its name, is known for its unique AI platform that lets customers create intelligent, human-like conversational interfaces for applications and devices, developed and advanced through its proprietary machine learning (ML) technology.

Read More »


Related UC Vendors: Cisco

AeroFS Releases New Amium Collaboration Platform

By Robbie Pleasant May 10, 2017

AeroFS has released a new version of its Amium collaboration platform. This new release is designed to provide a content-centric collaboration environment that can work just as well with people inside and outside of the organization, and is available now.

Read More »


BroadSoft Releases BroadCloud PaaS

By Robbie Pleasant May 10, 2017

BroadSoft, Inc. has announced the commercial availability of its Platform-as-a-Service (PaaS) offering, BroadCloud. This managed cloud infrastructure allows service providers to bring the BroadSoft Business cloud applications to market, and is available now to service providers as part of the BroadCloud cloud platform.

Read More »


StarLeaf Announces Distribution Agreement with ScanSource

By UCStrategies Staff May 8, 2017

StarLeaf has announced a distribution agreement with ScanSource, Inc. This new relationship will expand greatly the reach of StarLeaf solutions throughout the US and Canada. Teaming with StarLeaf gives ScanSource’s reseller partners access to advanced UC cloud solutions, alongside a portfolio of easy-to-use and tightly integrated cloud video meeting solutions.

Read More »


Related UC Vendors: ScanSource

VOSS Hires Pat Richard to Further Strengthen VOSS’ Microsoft Business Unit

By UCStrategies May 8, 2017

VOSS Solutions announced the hiring of Pat Richard, to the role of Principal Skype for Business Architect, based in the U.S. With more than two decades of experience with Microsoft technology, Pat is a leading authority in Skype for Business, PowerShell, and Microsoft Exchange related projects including migration, upgrades, design, and automation.

Read More »


Related UC Vendors: VOSS, Business Communications Operations Management (BCOM), Microsoft

PanTerra Announces New Unified Cloud Service with Multi-Media Team Messaging

By Robbie Pleasant May 4, 2017

PanTerra Networks has announced the release of the next generation of its unified cloud service: Streams. This new cloud service combines real-time communications, adding multi-media, persistent team messaging, the ability to share text, links, images, and even live broadcast streams, along with many more features.

Read More »


Related UC Vendors: PanTerra Networks

BC Summit 2016 UC Alerts
UC Blogs
UC ROI Tool RSS Feeds