UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.

NICE Acquires inContact

By Robbie Pleasant May 23, 2016

NICE has just made an acquisition that is, well, very nice indeed, with the purchase of inContact. With this purchase, NICE can enhance its solutions with the cloud contact center offerings from inContact, creating a fully integrated and complete cloud contact center solution suite.

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Masergy Upgrades UCaaS Analyst With In-Depth Reporting And Service Management

By UCStrategies May 11, 2016

Masergy Communications Inc. announced the addition of powerful service management capabilities to its UCaaS Analyst performance monitoring portal. UCaaS Analyst now includes a consolidated view of user profiles and service inventory reports. IT professionals have a detailed view of user types, the services and devices they are using and profile status.

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Nectar Launches Comprehensive Monitoring Solution for SBCs and SIP Session Management

By UCStrategies Staff May 11, 2016

Nectar Services Corp., a leader in the development and deployment of proactive network monitoring and management software for the Unified Communications (UC) industry, introduced a comprehensive solution that monitors the performance of Session Border Controllers (SBCs), while also providing signaling and media analysis for Session Initiation Protocol (SIP) sessions.

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Related UC Vendors: Nectar

Plantronics Releases Asset Analysis Suite for Manager Pro

By Robbie Pleasant May 4, 2016

Plantronics has released a new version for its software subscription service, Plantronics Manager Pro. This new version, v3.8 and Asset Analysis suite, is designed to provide insight from voice interactions to IT and contact center managers, through analytics and data aggregation, thus improving customer service and collaboration.

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Related UC Vendors: Plantronics

Cisco Spark and Redbooth Boost Team Productivity Together

By UCStrategies May 4, 2016

The linkage of Cisco Spark and Redbooth enables teams to flexibly manage their work and collaborate in the way that fits their business. Redbooth’s powerful task management visibility can be customized in a variety of views, including standard task lists, Kanban boards and Gantt charts via the newly introduced Timeline view.

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Related UC Vendors: Cisco

VOSS Receives Cisco HCS Cloud Builder Certification

By UCStrategies May 3, 2016

VOSS Solutions announced it has been certified by Cisco as a Hosted Collaboration Solution (HCS) Cloud Builder Service Provider, to support Cisco HCS partners globally with their customer onboarding, migration, adaptations and best practice needs.

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Related UC Vendors: VOSS, Cisco

Mitel Introduces New Communications Suite

By Robbie Pleasant April 19, 2016

Mitel has a new series of solutions for businesses and service providers, made to provide mobile users with communication, collaboration, and contact center capabilities.

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Related UC Vendors: Mitel

Mitel Announces Definitive Agreement to Acquire Polycom

By UCStrategies Staff April 15, 2016

Mitel and Polycom announced that they have entered into a definitive merger agreement in which Mitel will acquire all of the outstanding shares of Polycom common stock in a cash and stock transaction valued at approximately $1.96 billion.

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Related UC Vendors: Mitel, Polycom

TelStrat Welcomes Mike Berlin as Senior Vice President, Global

By UCStrategies April 11, 2016

TelStrat, developer of call recording, quality management, and workforce optimization solutions, today announced the addition of Mike Berlin to its executive management team. He will serve as Senior Vice President, Global Sales and Business Development and will be responsible for all TelStrat sales and sales engineering activities.

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Fast Lane and VOSS Announce Global Partnership

By UCStrategies Staff April 7, 2016

VOSS Solutions announced a global partnership agreement with Fast Lane Consulting and Education Services. Fast Lane is a leading Global Cisco Learning Partner, specialising within the technical space, sales enablement and business relevancy training across all IT architectures.

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Related UC Vendors: VOSS, Business Communications Operations Management (BCOM), Cisco

Unify Square Bolsters C-Suite With The Appointments of CFO and CISO

By UCStrategies Staff April 1, 2016

Unify Square announced the appointment of Charlie DiBona as Chief Financial Officer and Chris Vaughn as Chief Information Security Officer. The pair will bring a combined 50 years of industry experience and leadership to the finance and security functions at Unify Square and help enhance its position as the most comprehensive provider of Skype for Business software and services worldwide.

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Related UC Vendors: Unify Square

Arkadin Receives Frost & Sullivan’s Product Line Strategy Leadership Award

By UCStrategies Staff March 30, 2016

Arkadin has received the Frost & Sullivan 2016 North American Conferencing Services Product Line Strategy Leadership Award. Arkadin achieved the leadership position in a competition which benchmarks the performance of top providers by their product line strength and customer impact. 

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Related UC Vendors: Arkadin

AT&T Releases New Collaborate Solution

By Robbie Pleasant March 29, 2016

AT&T has just released a new solution designed to help make businesses more productive and mobile. The new solution, AT&T Collaborate, provides cloud-based hosted voice and collaboration services, aimed at improving efficiency and productivity, with a wide range of tools for users.

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Related UC Vendors: AT&T

Fonality Announces Distribution Agreement With Ingram Micro

By UCStrategies March 21, 2016

Fonality, a business phone systems solutions provider, has announced a new distribution agreement with Ingram Micro.

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Related UC Vendors: Fonality

Gary Testa Has Joined Star2Star Communications

By UCStrategies March 18, 2016

Gary Testa has joined Star2Star Communications as President and Chief Revenue Officer. Testa will be responsible for leading Star2Star’s overall sales strategy, international and new market expansion and Go-to-Market execution.

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Related UC Vendors: Star2Star

Nectar Appoints Matt Christopher as Vice President of Customer Experience

By UCStrategies March 16, 2016

Nectar Services Corp. announced today that Matt Christopher has been appointed as vice president of customer experience for Nectar.

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Related UC Vendors: Nectar

Alcatel-Lucent Enterprise Announces New Communications Business Strategy

By Robbie Pleasant March 15, 2016

Alcatel-Lucent Enterprise (ALE) has a new head of its Communications Business Division, and he’s bringing a new strategy with him. Matthieu Destot has been appointed as Executive Vice President and General Manager for the aforementioned division, and will work to help ALE provide a “Personalized Connected Experience.”

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Related UC Vendors: Alcatel-Lucent

Avaya Releases Zang Communications Platform

By Robbie Pleasant March 14, 2016

Avaya has just announced a new separate subsidiary called Zang, offering a cloud enabled platform and cloud enabled platform as a service. Unveiled at Enterprise Connect 2016, it offers a cloud communications platform and communication applications-as-a-service (cPaaS), and comes with pre-built applications and tools.

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Related UC Vendors: Avaya

Interactive Intelligence Wins Cloud Computing Magazine’s 2015 Product of the Year Award

By UCStrategies March 10, 2016

Interactive Intelligence Group Inc. has won Cloud Computing magazine’s 2015 Product of the Year Award for PureCloud Engage. Cloud Computing magazine’s Product of the Year Award honors vendors with the most innovative, useful, and beneficial cloud products and services.

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Related UC Vendors: Interactive Intelligence

Microsoft Certifies IR Prognosis IT Pro Tool for Skype for Business

By UCStrategies March 8, 2016

IR, the global provider of proactive performance management software for critical IT infrastructure and communications ecosystems, announced that IR Prognosis for Unified Communications (UC) has completed certification as an IT Pro Tool in monitoring for Skype for Business. 

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Related UC Vendors: IR, Microsoft

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