UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.



NetFortris Acquires Fonality

By Robbie Pleasant February 24, 2017

NetFortris, Inc. has announced its acquisition of Fonality, Inc. By bringing the two together, the companies hope to become a next generation cloud service provider, capable of offering security, network management, and a high quality UCaaS solution all in one.

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Related UC Vendors: Netfortris, Fonality

Amazon Web Services Introduces Amazon Chime

By Robbie Pleasant February 20, 2017

Amazon Web Services, Inc. is making its move on the Unified Communications (UC) market, with Amazon Chime. This new UC service provides video and audio meetings, chat, and sharing on desktops, iOS, and Android devices, in an attempt to compete with servies like Skype for Business, GoToMeeting, and WebEx.

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Related UC Vendors: Vonage Business

VOSS Solutions Extends Collaboration with KCOM

By UCStrategies February 20, 2017

VOSS Solutions announced a collaboration with KCOM to offer an integrated management solution for both UC and Contact Center, enabling front and back office support from a single, highly intuitive administration portal.

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Related UC Vendors: VOSS

Imagicle and VOSS Solutions Announce a Global Strategic Partnership to Support Cisco HCS Shared Architecture

By UCStrategies February 17, 2017

 Imagicle, leader in software applications for Cisco UC platforms, and VOSS Solutions, industry-leading UC management provider for Cisco HCS and CUCM, announced a global strategic partnership.

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Related UC Vendors: VOSS, Cisco, Business Communications Operations Management (BCOM)

IOVOX Secures $10M in Funding

By UCStrategies February 15, 2017

Global call analytics company IOVOX Ltd. announced the completion of a $10M Series A round of equity and debt financing led by Octopus Ventures, SF Capital, and Silicon Valley Bank. IOVOX is using the new investment to expand in the United States and execute a product strategy to widen the addressable market for IOVOX services.

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Masergy Introduces New Cloud Contact Center

By Robbie Pleasant February 15, 2017

Masergy Communications Inc. is bringing its Cloud Contact Center to the market, providing an omni-channel system designed to help companies transition to a unified cloud platform. The new contact center solution is designed to help improve customer satisfaction and strengthen brand identity, while driving incremental sales at a lower cost.

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Related UC Vendors: Masergy

VOSS Solutions Unveils Plans for Cisco Live Berlin (Feb 20-24)

By UCStrategies February 15, 2017

 VOSS Solutions announced its plans for Cisco Live, which takes place February 20-24th 2017 in Berlin, Germany.

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Related UC Vendors: VOSS, Cisco

Drum Makes Meeting Replay and Screen-Sharing Available on the Free Plan

By UCStrategies February 14, 2017

Drum has expanded the set of features available on its free plan to include meeting replay facility, allowing all users to continue to make use of the meeting even after it has finished. Meeting replays can be downloaded and stored locally or viewed within the user’s Drum team.

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Related UC Vendors: Drum

Digium Announces New HD Touchscreen IP Phone

By Robbie Pleasant February 9, 2017

Digium has announced the release of a new phone, the Digium D80 high definition (HD) touchscreen IP phone, which boasts all the features and quality of a typical IP phone at an affordable price point.

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StarLeaf and Yealink Partner to Deliver Integrated Cloud Service

By UCStrategies February 9, 2017

StarLeaf and Yealink cement their partnership by announcing the availability of the Yealink’s video conferencing hardware endpoints, as fully compatible and optimized for the StarLeaf UC OpenCloud platform.

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Masergy Launches Cloud Contact Center with Predictive Analytics and Salesforce Capabilities

By UCStrategies February 7, 2017

Masergy announced the availability of its Cloud Contact Center, which represents the next generation in customer interaction solutions, providing an omni-channel system that helps companies transition to a unified cloud platform to create exceptional customer service experiences. The Cloud Contact Center is a vital asset that lets companies improve customer satisfaction, reduce costs, drive incremental sales and strengthen brand identity.

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Related UC Vendors: Masergy

Microsoft Expands FastTrack Customer Success Service

By Robbie Pleasant January 27, 2017

Microsoft’s FastTrack is undergoing an expansion, with its services extending to Windows 10 and Dynamics 365. At the same time, the support for Office 365 and Enterprise Mobility + Security (EMS) continues to grow, including new support and certifications. Microsoft

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Related UC Vendors: Microsoft

Aryaka Secures $45 Million in Series D Funding from Third Point Ventures and Deutsche Telekom Capital Partners

By UCStrategies January 25, 2017

Aryaka announced that it has completed a $45 million Series D round of financing. The investment, led by Third Point Ventures, adding new investor Deutsche Telekom Capital Partners (DTCP), and with participation from existing investors, represents a powerful validation of Aryaka’s global SD-WAN platform and marks the first investment in global SD-WAN technology by a major telecommunications company. The new funding round will help Aryaka aggressively expand its global reach.

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BT Earns Leader Placement in Gartner’s Magic Quadrant for UCaaS

By Robbie Pleasant January 19, 2017

Earlier in September, Gartner Inc. announced the leaders in its Unified Communications as a Service (UCaaS) Magic Quadrant. Among the leaders worldwide was British Telecommunications plc (BT), which earned its place there after being placed as a Challenger in 2015, and was given the highest position in its quadrant for its ability to execute.

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Related UC Vendors: BT

Huisman Selects Masergy for Global Networking

By UCStrategies January 18, 2017

Masergy today announced that Netherlands-based Huisman has selected the company to connect its global locations via its hybrid WAN solution and award-winning Software Defined Platform. The decision to deploy Masergy was based on its seamless global network that provides all of Huisman’s offices with a consistent user experience across all locations.

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Related UC Vendors: Masergy

Broadvoice Updates iOS App with Native Apple Integration

By UCStrategies January 13, 2017

Broadvoice has added new features to its mobile application for Apple iOS, giving it a look and feel more akin to those of native cellular calls. With this new enhancement, the mobile app now supports Apple’s CallKit on iOS 10, so as to provide users with increased usability and more convenience when making and taking mobile calls.

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Drum Announces Substantial Audio Quality Upgrade

By UCStrategies January 12, 2017

Drum announced that it has significantly upgraded its audio to super-HD quality. It has boosted the audio by 40 kHz, which pushes the quality well above that of an audio CD or a phone call made over a telephone network, thereby significantly improving the experience for meeting attendees.

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Related UC Vendors: Drum

Nectar Recognized as an IDC Innovator in UC&C Performance Management Solutions

By UCStrategies December 13, 2016

Nectar announced today that it has been named an IDC Innovator within the unified communications and collaboration (UC&C) market outlined in a new IDC report, IDC Innovators: Performance Management Solutions for Unified Communications & Collaboration, 2016.

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Related UC Vendors: Nectar

VOSS Announces Global Strategic Partnership with LayerX Technologies

By UCStrategies Staff December 7, 2016

VOSS Solutions announced a global strategic partnership with LayerX Technologies, a provider of advanced data analytics software,

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Related UC Vendors: VOSS

ALE Launches Rainbow Platform

By Robbie Pleasant December 2, 2016

ALE has announced the release of a new relationship management platform. The Alcatel-Lucent Rainbow is a cloud-based platform designed to connect business users, contacts, and systems, to enhance collaboration and productivity, and is currently available as a freemium offering.

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Related UC Vendors: Alcatel-Lucent

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