UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.



Toshiba’s New Cloud-based VIPedge Application Service Delivers Advanced UC, Mobility and Messaging for Toshiba’s Strata CIX-CTX Business Phone Systems

By Toshiba October 1, 2014

Cloud based Apps Now Available as a Subscription Service, With Minimal or No Capital Cost Toshiba America Information Systems, Inc., Telecommunication Systems Division today announced its new VIPedge® Application Service, which

Read More »


Related UC Vendors: Toshiba

Clarity Consulting Announces the Release of Clarity Connect 3.2 for Microsoft Lync with Email Routing and Salesforce Integration

By Clarity Connect September 30, 2014

Clarity Consulting Inc. today announced the release of the latest version of its native Lync contact center product, Clarity Connect 3.2. Building on Clarity Connect’s history as an innovative, first-to-market contact center solution for Lync, the newest release adds unique, native integration with Microsoft Exchange to provide email routing; as well as out-of-the-box integration with Salesforce.com, resulting in increased agent efficiency.

Read More »


Related UC Vendors: Clarity Connect, Microsoft

AVST Offers First Enterprise-Class Independent Voicemail Solution for Microsoft Lync

By Robbie Pleasant September 23, 2014

Applied Voice & Speech Technologies, Inc. (AVST) has made it easier for companies to transition their PBX infrastructure to Microsoft Lync. With a new direct IP integration between Microsoft Lync 2013 and AVST’s CX-E platform, best-of-breed UC applications from AVST augment and enhance Lync’s core voice capabilities.

Read More »


Related UC Vendors: AVST, Microsoft, Avaya, Cisco, Mitel, NEC

Toshiba’s New UCedge Redefines Unified Communications Across Smartphones, Tablets and Windows and Mac Computers

By Toshiba September 22, 2014

Toshiba America Information Systems, Inc., today released its new UCedge™ Unified Communications solution. Redefining Unified Communications, UCedge delivers interoperability between Toshiba phone systems and third-party devices — including smartphones, tablets and Windows® and Mac® computers.

Read More »


Related UC Vendors: Toshiba

Yorktel Publishes Whitepaper Examining Best Practices in Video Conferencing, Streaming Media and Webcasts

By Yorktel September 5, 2014

Yorktel announced that it has published a whitepaper examining video conferencing, streaming media and webcast best practices. “3 Best Practices for Video Conferencing, Streaming Media and Webcasts,” explores how advancements in broadband availability, visual and voice communications are leading savvy executives to utilize video and media services to reduce travel costs, stay connected to their increasingly remote workforces, and find new ways to engage customers and prospective clients.

Read More »


Related UC Vendors: Yorktel

Yorktel Strengthens Telehealth Operations and Services Leadership

By Yorktel September 3, 2014

Yorktel announced two executive appointments that will enhance its ability to serve the growing Telehealth market. As Yorktel Vice President of Telehealth, Peter McLain is charged with leading Yorktel’s Telehealth solutions. As Program Manager for Telehealth, James Custer will lead business development, product strategy and operational implementation initiatives for Yorktel in the Telehealth space.

Read More »


Related UC Vendors: Yorktel

Avaya and HP Team Up to Provide UC and Contact Center as Services

By Robbie Pleasant August 27, 2014

Avaya and HP Enterprise Services (ES) recently announced a new multi-year agreement intended to offer new cloud services to enterprises.

Read More »


Related UC Vendors: Avaya, HP

BT and Avaya Offer Cloud Solutions Channel

By Robbie Pleasant August 18, 2014

BT and Avaya are joining forces, with the announcement of a five-year agreement for BT Wholesale to deliver Avaya’s Unified Communications and Contact Center applications as a cloud service to midmarket and enterprise customers.

Read More »


Related UC Vendors: Avaya

ShoreTel Launches Mobility 8

By Robbie Pleasant August 12, 2014

ShoreTel launched the latest update to its mobile collaboration software today. The newest version, ShoreTel Mobility 8, provides mobile-enabled video conferencing, as well as integration with the ShoreTel Communicator desktop call control suite and a virtualized ShoreTel Mobility Router.

Read More »


Related UC Vendors: ShoreTel

PanTerra Adds Click-to-Communicate Features to SmartBox

By Robbie Pleasant August 7, 2014

PanTerra Networks has added new UC and mobile functionality to its SmartBox service, providing Unified Communication and Collaboration in real-time. Aimed at the midmarket, the newly-updated version of its cloud file-sharing and storage service can now be used across mobile devices. 

Read More »


Related UC Vendors: PanTerra Networks

Plantronics Expands Plantronics-as-a-Service with Manager Pro v3.0

By Robbie Pleasant August 1, 2014

Plantronics Manager Pro has been updated to version 3.0, providing greater management of Plantronics communications devices. This cloud service can be used to deploy and manage these endpoint  devices, allowing IT professionals to provide a consistent user experience across any number of devices, while making it less complex for end-users.

Read More »


Related UC Vendors: Plantronics

Avaya Optimizes Cloud Offerings

By Robbie Pleasant July 28, 2014

Avaya is continuing to strongly push towards cloud migration, with the first of many moves to optimize its solutions and Collaboration as a Service (CaaS) delivery processes through the Avaya Collaboration Cloud.

Read More »


Related UC Vendors: Avaya

BT Introduces the One Phone Office and Professional

By Robbie Pleasant July 18, 2014

BT is making its return to the mobile space, with the launch of BT One Phone. This is a Unified Communications offering providing mobile and fixed line communications to a single mobile device from the cloud.

Read More »


Plantronics Offers Itself as a Service

By Robbie Pleasant July 17, 2014

Plantronics-as-a-Service will enable Cloud Service Providers to offer complete communication solutions, while enabling customers to get full packaged communications solutions from a single provider.

Read More »


Related UC Vendors: Plantronics

Fujitsu Introduces Hosted Enterprise UC Solution

By Robbie Pleasant July 17, 2014

Fujitsu has developed a new hosted Unified Communications solution for enterprises, with the introduction of Fujitsu Cloud Enterprise Communication Service (ECS) Connect. This is the first offering in Fujitsu’s cloud-hosted, end-to-end UC solutions portfolio, and delivers voice, communications, and collaboration integration services.

Read More »


Related UC Vendors: Microsoft

Windstream Releases Unified Communications as a Service Solution

By Robbie Pleasant July 9, 2014

Unified Communications will be made available as a service through Windstream soon, with the announcement of nationwide availability of its enterprise-class Unified Communications as a Service (UCaaS) offering.

Read More »


Plantronics Enhances Partner Support

By Robbie Pleasant July 1, 2014

As Plantronics moves more aggressively into the Unified Communications market, it needs partners it can trust and invest in. The company has been improving its partner channel model, with changes such as the introduction of a new rewards program.

Read More »


Related UC Vendors: Plantronics

Vidyo Brings Ultra HD to its Solutions

By Robbie Pleasant June 9, 2014

Vidyo has announced a new soft room with Ultra HD, available as a software application for standard equipment. The VidyoRoom Soft Edition (SE) and Ultra HD (4K) rendering capabilities can improve the VidyoRoom HD-230 and VidyoPanorama 600 solutions.

Read More »


Interactive Intelligence Announces PureCloud Suite

By Robbie Pleasant June 4, 2014

Interactive Intelligence is launching a new cloud-based platform called PureCloud, and related services offering communications, collaboration, and customer engagement applications, to connect employees and customers efficiently and conveniently.

Read More »


Related UC Vendors: Interactive Intelligence

ESI Announces Cloud PBX Solution

By Robbie Pleasant May 19, 2014

ESI has announced the launch a new Cloud PBX solution at an exclusive event for its channel partners. This new solution integrates ESI’s manufactured phones with a web-based dashboard, creating a solution based on the user’s workflow to provide an intuitive tool that works within daily business operations.

Read More »



UC Summit 2013 UC Alerts
UC Blogs
UC ROI Tool RSS Feeds