UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.



ThinkingPhones Changes Name to Fuze

By Robbie Pleasant February 12, 2016

When ThinkingPhones acquired video conferencing vendor Fuze in November of 2015, it was a natural assumption that the Fuze name would go away as the company was absorbed. However, the opposite seems to be the case, as ThinkingPhones changes its name to Fuze.

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Related UC Vendors: Thinking Phone Networks

Tel-Networks selects IR Prognosis to transform Service Assurance for Cloud and Managed Services

By UCStrategies February 12, 2016

IR, the global provider of proactive performance management software for critical IT infrastructure and communications ecosystems, today announced that Tel Networks USA, a provider of unified communications solutions and services has chosen IR Prognosis to enhance its multi vendor hosted and

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Related UC Vendors: IR

BroadSoft Acquires Transera

By Robbie Pleasant February 9, 2016

BroadSoft has recently announced the acquisition of Transera, adding its software and solutions to BroadSoft’s Contact Center-as-a-Service (CCaaS) portfolio. Transera is a provider of cloud-based contact center software, offering omni-channel and analytics-driven software to SMBs and large enterprises.

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Logitech Releases GROUP Video Conferencing Solution

By Robbie Pleasant February 8, 2016

Logitech has announced the release of Logitech GROUP, a new solution for video conferencing. Logitech GROUP is aimed at businesses of all sizes that have conference rooms – from huddle rooms to large rooms, and serves groups of up to 14 people (20 with the extension microphones), enabling organizations to use the same room system configuration for whichever unified communications, web conferencing or video conferencing application a company uses.

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Related UC Vendors: Logitech

RingCentral Announces New Global Solution

By Robbie Pleasant February 5, 2016

RingCentral has announced a new global Unified Communication as a Service (UCaaS) solution: RingCentral Global Office. This solution is designed for multinational offices, in order to connect workforces across multiple countries through a single cloud service.

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Related UC Vendors: RingCentral

Microsoft Expands FastTrack Services

By Robbie Pleasant February 3, 2016

Microsoft FastTrack was initially an onboarding service, providing a one-time benefit to help businesses rollout Office 365. Following the recently announced changes, however, it’s become an ongoing benefit, so customers can receive help at any time during their subscription.

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Related UC Vendors: Microsoft

Mitel Launches Several New Communication Solutions

By Robbie Pleasant February 2, 2016

At its Mitel Next event in Berlin, Mitel has announced a series of new solutions, intended to boost the implementation of the company’s strategic vision of the cloud-based mobile enterprise. These new solutions are aimed at the ever-changing needs of the mobile-first world, and hope to enable real-time communications and collaboration without being obstructed by legacy systems.

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Related UC Vendors: Mitel

Fonality Enhances HUD Video Collaboration

By Robbie Pleasant January 28, 2016

Fonality is providing new video collaboration enhancements to its Heads Up Display (HUD). With these new features, users can now schedule and manage meetings, as well as access new features for more efficient and effective video collaboration.

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Related UC Vendors: eZuce

Microsoft Acquires Skype Management Technology From Event Zero

By Robbie Pleasant January 18, 2016

Now that Microsoft has obtained Event Zero’s technology, it intends to integrate the monitoring, reporting, and analytics capabilities with the Skype for Business Online management tools.

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Related UC Vendors: Microsoft

Atlas Communications Technology Selects Nectar to Enhance its UC Monitoring, SIP Session Management and Application Performance Analysis Solutions

By UCStrategies Staff January 12, 2016

Nectar Services Corp. announced that it has been chosen by Atlas Communications Technology (A Smart IMS company) to enhance its existing Avatar Solutions Platform Suite. Nectar’s network management and monitoring capabilities will now enable Atlas’ Avatar tools to gain greater visibility into their clients’ communications infrastructure and deliver end to end network performance analysis and incident and problem management.

 

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Related UC Vendors: Nectar

Sonus Releases WebRTC Services Solution 1.1

By Robbie Pleasant January 6, 2016

Sonus has announced the release of WebRTC Services Solution 1.1, providing new WebRTC capabilities to enterprises and service providers.

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Related UC Vendors: Sonus

Microsoft Acquires Talko

By Robbie Pleasant December 28, 2015

With the technology and talent from Talko, a mobile collaboration and voice chat app company, Microsoft aims to provide new features and capabilities to its Skype and Skype for Business lines.

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Related UC Vendors: Microsoft

Nectar’s Unified Communications Management Platform Awarded 2015 INTERNET TELEPHONY Skype for Business Pioneer Award

By UCStrategies December 23, 2015

Nectar Services Corp. announced that TMC, a global, integrated media company, has awarded Nectar’s Unified Communications Management Platform (UCMP) a 2015 INTERNET TELEPHONY Skype for Business Pioneer Award.

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Related UC Vendors: Nectar

Interactive Intelligence Improves Global Partner Program

By Robbie Pleasant December 17, 2015

Interactive Intelligence has enhanced their Global Partner Program, offering new programs and benefits. Among the new programs are ones designed for systems integrators and telcos/carriers, along with improvements designed to make partner engagement a simpler process while providing more opportunities for revenue.

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Related UC Vendors: Interactive Intelligence

Frost & Sullivan Awards Nectar Services Corp. Top Honor for Proactive UC Network Management and Monitoring

By UCStrategies December 17, 2015

Nectar Services Corp., a leader in the development and deployment of proactive network monitoring and management software for the Unified Communications (UC) industry, has been honored by Frost & Sullivan with the 2015 Best Practices Award. The awards program recognizes companies throughout a range of regional and global markets for superior leadership, technological innovation, customer service and strategic product development.

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Related UC Vendors: Nectar, Microsoft

Toshiba Releases New IPedge 1.7 Software, Delivering Protection From Security Threats and Free Trial License Capability

By UCStrategies December 16, 2015

Toshiba announced IPedge® Software Release 1.7, delivering security updates to protect IPedge premise telephone systems from the latest security threats.

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Related UC Vendors: Toshiba

Verizon Enhances its Collaboration Portfolio

By Robbie Pleasant December 15, 2015

Verizon has announced new enhancements to its global Collaboration portfolio capabilities, designed to improve workforce productivity with an improved collaboration experience. These new enhancements add conferencing and mobile collaboration tools, based on Cisco WebEx Cloud Connected Audio, Collaboration Meeting Room, and the UCCaaS Mobile First service from Verizon.

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Unify Square Launches PowerSuite for Skype for Business

By Robbie Pleasant December 15, 2015

Unify Square has just announced the launch of PowerSuite, a UC operations solution suite designed to provide IT with a full view of Skype for Business service health. It provides a comprehensive approach to Skype for Business management, and is

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Related UC Vendors: Unify Square, Microsoft

Promero Taps Enghouse Interactive Contact Center: Service Provider for Cloud Contact Center Offering

By UCStrategies December 11, 2015

Promero, a provider of hosted contact center software, today announced that it would leverage Enghouse Interactive's Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution, Promero Call Center Omni Channel.

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Related UC Vendors: Enghouse Interactive

Folio3 Releases MeetingMogul Enterprise

By Robbie Pleasant December 7, 2015

Folio3 Software Inc. has announced a new enterprise version of its MeetingMogul application. The one-touch conference call connection application is designed to improve the ease of dialing into all major conference call services through mobile devices, and its latest version is designed to manage conference calling costs, keep mobile workforces in touch, and improve productivity.

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