UC Newsroom

UC Newsroom

The latest announcements relevant to the UC industry.

Fontel Announces Huddly GO and Jabra Speak 710 Bundles

By BCStrategies February 21, 2018

Fontel Inc. announces the introduction of the Huddly GO HD PTZ USB Camera / Jabra Speak 710 Wireless Mic-Speaker Bundles.

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Independent Analysts Praise Yamaha CS-700 as 'Huddle Room Powerhouse'

By BCStrategies February 21, 2018

Revolabs® Inc., a wholly owned subsidiary of Yamaha Corporation and part of the Yamaha UC department, today announced that independent analyst firm Wainhouse Research has issued a report on the Yamaha CS-700 Video Sound Collaboration System.

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Related UC Vendors: Revolabs

Fontel and Huddly Announce U.S. Partnership

By BCStrategies February 20, 2018
Fontel Inc. has become a distributor for Huddly in the U.S. Huddly has developed an intelligent software platform that powers the Huddly GO collaboration camera. 
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Unified Office Adds Sentiment Analysis Suite to Total Connect NowSM Managed Business Communications Service

By UCStrategies February 15, 2018

Unified Office, Inc. announced at ITExpo in Fort Lauderdale, its new Total Connect Nowsm Sentiment Analysis Suite (TCNIQTM). TCNIQTM detects the sentiment of callers to any business using defined criteria. TCNIQTM scans thousands of recorded conversations and messages and screens them for exuberance, happiness, sadness, and anger for example and also for pre-determined keywords.

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CoreDial Nets Voice4Net

By UCStrategies February 14, 2018

2018 has been the “Year of Acquisitions” in the business communications arena, with the latest being CoreDial’s acquisition of contact center vendor Voice4Net.

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Related UC Vendors: Voice4Net

New Unified Communications and Collaboration Platform is Simple for Partners to Install and for SMBs to Embrace

By UCStrategies February 7, 2018

Intermedia announced the availability of Intermedia Unite™ – an easy-to-use Unified Communications as a Service (UCaaS) platform designed for small and medium-size businesses (SMBs) and the partners that serve them.

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Nureva Announces Dual HDL300 Audio Conferencing System for Larger Spaces

By UCStrategies February 6, 2018

Nureva Inc., an award-winning collaboration solutions company, announces the Dual HDL300 audio conferencing system, which is optimized for meeting spaces up to 20' x 40' (6.10 x 12.19 m) and a maximum operating range of 30' x 50' (9.14 x 15.24 m).

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Virsae’s security manager takes aim at multi-billion-dollar toll fraud problem

By UCStrategies January 30, 2018

Virsae, the cloud-native service management platform for unified communications (UC), has launched a UC security management solution aimed squarely at putting a dent in the billions of dollars lost to toll fraud.

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Datavision Enhances its Portfolio with an Advanced SD-WAN Solution from Silver Peak

By UCStrategies January 29, 2018

Datavision, the industry leading SDN-powered end-to-end networking consultant, announces a partnership with Silver Peak, the global leader in broadband and hybrid WAN solutions.

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PGi Launches GlobalMeet 5.0

By Robbie Pleasant January 25, 2018

PGi has launched the latest version of its unified communications and collaboration (UC&C) product: GlobalMeet 5.0.

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Unified Office Launches Operational Performance Service for Internet of Things

By Robbie Pleasant January 24, 2018

Unified Office, Inc. has announced the 2.0 version of its Total Connect Now Operations Performance Suite (TCNOPS 2.0). This suite is an operational performance service based on the Internet of Things (IoT), and can now monitor and analyze IoT data while allowing users to automatically or dynamically control the devices they’re connected to.

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Nectar Expands C-Suite to Accommodate Growth in 2018

By UCStrategies January 11, 2018

Nectar Services Corp. today announced it has added a new C-level position, naming Ken Archer as Chief Revenue Officer. In this role, Archer will oversee Nectar’s global sales, revenue goals and strategic partnerships.

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Related UC Vendors: Nectar, CaféX

Biz Technology Solutions Partners with Enghouse Interactive

By UCStrategies January 11, 2018

Biz Technology Solutions (BTS) today announced its recent partnership with Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services.

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Related UC Vendors: Enghouse Interactive

Blueface and Star2Star Announce Merger

By Robbie Pleasant January 5, 2018

Star2Star Communications and Blueface have announced a new merger, wherein the two companies will combine into a single provider of Unified Communications as a Service (UCaaS) and Hybrid Cloud Communications.

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Related UC Vendors: Star2Star

Research Finds U.S. Sales Reps Lose Six and a Half Weeks a Year to Admin Tasks

By UCStrategies December 19, 2017

New research from NewVoiceMedia reveals that sales professionals who use a CRM system are losing an average of six and a half weeks a year completing manual administrative tasks that could be automated with the right computer telephony integration (CTI) investment.

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Related UC Vendors: NewVoiceMedia

Kurmi Software Establishes New Office in New York City and Customer Support Center for North America

By UCStrategies December 13, 2017

Kurmi Software announced the incorporation of Kurmi Software Inc. with a new office in New York City.

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Related UC Vendors: Kurmi Software, Business Communications Operations Management (BCOM)

Dialpad Offers Free Business Phone Systems to Small Businesses

By Robbie Pleasant December 7, 2017

Dialpad has announced the release of a new service, intended to help small businesses and remote workers by eliminating their monthly phone bills.

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Verint Enhances Workforce Management With Artificial Intelligence Capabilities

By Robbie Pleasant December 6, 2017

Verint has announced the addition of new automation and artificial intelligence capabilities to its Workforce Management (WFM) solution where users can use voice-controlled digital personal assistants and automatically perform schedule-related tasks from their mobile devices.

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Related UC Vendors: Verint

Vidyo Report Analyzes Video-Enabled App Trends

By Robbie Pleasant December 4, 2017

The report surveyed 166 Chief Information Officers, Chief Technology Officers, General Managers, Front-end Developers, and Engineering Directors. Most respondents who want to embed video projects are using communications platforms-as-a-service (PaaS), with 49 percent saying they plan to start embedded video projects through a communications PaaS in the coming year.

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Genesys Announces PureCloud Integration With Amazon Lex

By Robbie Pleasant November 29, 2017

Genesys debuted the integration between Genesys PureCloud, its cloud customer engagement solution, and Amazon Lex at the AWS re:Invent conference. The integration will leverage artificial intelligence to help businesses build and maintain conversational interactive voice response (IVR) flows, providing an improved customer experience.

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Related UC Vendors: Genesys

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