UC Newsroom - Page 7

UC Newsroom

The latest announcements relevant to the UC industry.



BlueJeans and Arkadin Elevate Partnership to Make Video Meetings More Enjoyable and Productive with Integrated Voice

By UCStrategies Staff October 19, 2016

Arkadin and BlueJeans Network increased their on-going collaboration by integrating Arkadin’s premium audio into BlueJeans’ video conferencing offering.

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Related UC Vendors: Arkadin

Pexip Infinity V13 Introduces Fully Automated Cloud Bursting for its Meeting Platform Infrastructure

By UCStrategies October 18, 2016

Pexip’s Infinity platform allows organizations of any size to improve work efficiency by simply enabling everyone to benefit from visual communication and collaboration tools. Pexip’s platform interoperability seamlessly ties together enterprise communication solutions such as Microsoft® Skype™ for Business, traditional video and telephone conferencing, and web-based communications so that organizations can improve workplace efficiency.

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Facebook Launches Workplace Worldwide

By Robbie Pleasant October 12, 2016

Facebook has devised a way to get people to stop using Facebook while at work, and start working while on Facebook. Following a recent announcement, Workplace (formerly called “Facebook at Work”) will be available to any and all companies, turning the social network into a business network, providing enterprise messaging and collaboration capabilities.

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VOSS Solutions Ranked #1 UC Management Vendor

By UCStrategies October 11, 2016

VOSS Solutions announced that in a recent, independent, Nemertes Research report: “The VOSS-4-UC product delivers greater overall savings for implementing and operating enterprise unified communications.”

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Related UC Vendors: VOSS, Business Communications Operations Management (BCOM)

Fuze Releases Reimagined User Interface

By Robbie Pleasant October 11, 2016

Fuze has announced the release of a new user interface for its UCaaS service, designed to empower both administrators and end users. The new UX design combines voice, video, and messaging into a single app, supported by reliability, security, and analytics.

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Related UC Vendors: Fuze

Microsoft Announces New Features for Skype for Business and Office 365

By Robbie Pleasant September 28, 2016

Microsoft has started off the Ignite Conference in Atlanta, Georgia with new announcements for Skype for Business and Office 365. The upcoming innovations, in addition to new Yammer integration with Office 365 groups, are designed to improve the collaboration experience, and to provide IT professionals with the means to provide a more modern communication experience.

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Related UC Vendors: Microsoft

IR Launches First Microsoft Certified Network Readiness Assessment Solution for Skype for Business Online

By UCStrategies Staff September 28, 2016

Prognosis UC Assessor eases migration to Skype for Business Online IR, the global provider of experience management solutions for unified communications and contact centers, today announced the general availability of the IR Prognosis UC Assessor, a new network assessment solution optimized

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Related UC Vendors: IR, Metropolis Technologies

VOSS Extends Analytics Scope to Support CUCDM 8 and VOSS-4-UC, with Significant Feature Enhancements

By UCStrategies September 27, 2016

VOSS Solutions announced the latest edition of its Analytics product; an intuitive web-based portal allowing administrators to quickly retrieve and analyze information about UC users, devices, services, licenses and transactions.

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Related UC Vendors: VOSS

Nectar Launches Advanced Network Assessment Partner Program

By UCStrategies September 27, 2016

Nectar Services Corp. announced today that it has launched a new advanced partner designation program. The Network Assessment Partner Program helps enterprise customers identify partners that have been certified to leverage Nectar’s Perspective solution to design, deploy and report the results of network assessments for both cloud and on-premise UC deployments, including Microsoft Skype for Business Online.

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Related UC Vendors: Nectar, Modality Systems

tekVizion Launches onPOINT, New Automated Service to Streamline Testing of Communciations Endpoints

By UCStrategies September 13, 2016

tekVizion announced onPOINT™, a new automated service for testing communications endpoint devices across the enterprise. onPOINT aims to reduce costs, enable frequent, dynamic testing and help organizations quickly identify problems remotely.

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Arkadin Acquires Applicable to Enable Large Enterprises to Leverage the Power of Unified Communications as a Service

By UCStrategies September 7, 2016

Arkadin announced today the acquisition of Applicable Ltd., a leading provider of Cloud Unified Communications and enterprise voice services with offices in Bristol (UK), Brisbane (AUS) and Houston (USA). 

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Related UC Vendors: Arkadin

Masergy Expands Global Cloud Communications Service With True Localized Calling Experience Via Single Global Network

By UCStrategies Staff August 30, 2016

Masergy Communications Inc. announced the expansion of its Global Office solutions. Responding to growing demand by enterprise organizations seeking a global communication presence with a true local calling experience, Masergy has broadened its Global Office service deployment to now include Mexico and Italy. Global Office is available across six continents.

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Related UC Vendors: Masergy

NewVoiceMedia Doubles Down on Quality and Reach for Contact Centers with Voxbone

By UCStrategies August 29, 2016

In early 2016, NewVoiceMedia made a splash in the contact center space when it announced $30 million in funding for its cloud solution. A few short months later it revealed that it had increased its customer base by 50 percent and international business by 140 percent in FY’2016. In this time of rapid growth for the company, NewVoiceMedia has chosen to leverage Voxbone’s direct inward-dialing (DID) numbers to extend the reach of its cloud contact center platform to a global scale.

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Related UC Vendors: Voxbone, NewVoiceMedia

Microsoft Acquires Genee

By Robbie Pleasant August 24, 2016

Microsoft acquired the virtual assistant (VA) startup Genee. With this acquisition, Microsoft will be able to enhance its own VA programs by integrating the Genee software.

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Related UC Vendors: Microsoft

Clarity Connect Listed by Gartner as Representative Vendor in Skype for Business Contact Center Industry

By UCStrategies August 18, 2016

Clarity Connect has been identified as a representative vendor in the Skype for Business contact center industry according to Gartner’s recent Market Guide for Microsoft Skype for Business Contact Center Partners.

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Related UC Vendors: Clarity Connect

Christopher Martini Joins VOSS to Lead Growing Skype for Business Opportunity

By UCStrategies August 15, 2016

VOSS Solutions announced that Christopher Martini has joined the company, as Vice President of Skype for Business (SfB).

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Related UC Vendors: VOSS, Microsoft, Business Communications Operations Management (BCOM)

New Live Queue and Agent Monitoring Solution Bridges Gap for Cisco UCM Users

By UCStrategies July 20, 2016

Metropolis Technologies today announced the availability of their new solution for Cisco Call Manager users, QLIVE Call Center Monitoring. The product has launched amidst a whirlwind of anticipation in the call center sector, promising to provide real-time wallboards, team dashboards, and KPI monitoring statistics to help call center managers maintain their SLA, as well as to react to communication trends before they escalate. 

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Clarity Connect Contact Center Officially Certified for Skype for Business

By UCStrategies July 20, 2016

The Clarity Connect™ contact center has been tested and certified by Microsoft as fully compatible with Skype for Business Server 2015, and meets the highest specifications of its certification program.

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Related UC Vendors: Clarity Connect, Metropolis Technologies

Nectar Revolutionizes Communications Experience with Cisco Digital Network Architecture

By UCStrategies July 12, 2016

Today at Cisco Live, Cisco’s annual IT and communications conference, Nectar Services Corp. introduced a unique solution designed to optimize the communications experience in Cisco and Microsoft collaboration environments that run on Cisco-based networks. An industry first, Nectar Evolution integrates with the Cisco Digital Network Architecture (DNA) to automate quality of service (QoS) and verify best practices that were previously manually implemented.

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Related UC Vendors: Nectar, Cisco, Microsoft

Nectar to Offer Suite of Cloud Enablement Solutions Supporting Microsoft Skype for Business Online

By UCStrategies July 12, 2016

Nectar Services Corp. announced today a suite of cloud-enablement solutions to assist enterprises migrating to an Office 365 cloud or hybrid environment. The suite of solutions under Nectar’s award-winning UC Management Platform (UCMP) focuses on planning, assessment, active monitoring and diagnostics to help ensure an optimum Skype for Business end-user experience.

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Related UC Vendors: Nectar

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