UCStrategies Views

UCStrategies Views

Articles from the UCStrategies.com UC experts, providing insights and analysis on UC products, events, market trends, and the state of the UC industry.



Never Mind the Quality

By Simon Dudley July 20, 2016

I’ve talked about the importance of quality endlessly over the years. I was wrong. I started with the idea that quality was a one-way street; once you experienced something better, like a business class airline seat, or a CD, or Blu-ray DVD, you would struggle to go back. I was wrong. That doesn’t mean quality doesn’t matter, it just means it only matters a little bit.

 

Read More »


Messaging Apps - Team Collaboration Comparison and Review

By David Stein July 20, 2016

I recently presented my research on messaging-based applications at Enterprise Connect which focused on illustrating what some of the leading applications have in common, how each of them compare to one another and what they offer the Enterprise. This article summarizes what features and functions are most common, and what key ingredients might be missing from some or all of the contenders, focusing on a set of specifications for a 50-user team collaboration software suite.  

Read More »


Related UC Vendors: Interactive Intelligence, RingCentral, Cisco, Unify

Changing Landscape of IT, Telecom and UC – Let the Buyer Beware – Part 1

By Roberta J. Fox July 13, 2016

Upon reflecting on the mid-year review podcast with my UCStrategies peers, and analyzing our end-user acquisitions activities and vendor selection results (for 2015 and the first half of 2016), we noticed some major shifts in or client’s vendor selections. I thought it would be interesting to try to identify what was happening, and also why, for our readers.

Read More »


Skype for Business Operations Framework and UC SDN

By Pascal Menezes July 12, 2016

I attended the Microsoft World Wide Partner (WPC) conference this week and witnessed the launch of Skype for Business’ new program called Skype Operations Framework (SOF). I think this framework sets the industry standard for a comprehensive guide on how to implement and manage a reliable UC deployment.

 

Read More »


Related UC Vendors: Microsoft

Polycom Bought by Siris Capital for $2Bn; Mitel Loses Out

By Simon Dudley July 12, 2016

Recently I predicted that Siris Capital would be the winner in the contest to secure Polycom. Today it seems I was proven right.

Read More »


Related UC Vendors: Mitel, Polycom, Lifesize, Microsoft, Logitech

Communications End Of Support Can Impact Your Organization

By Stephen Leaden July 5, 2016

End of support should be taken seriously by an enterprise customer, as it poses possible risk to the enterprise and eventual downtime. The key real questions are these: How would your enterprise function in the event of a multi-day outage with no ability for desktop communications in the enterprise? How would your organization communicate in the event something like this happened? What risk(s) would this pose to the safety of the staff and community?

Read More »


Cisco’s Reactive Networking and UC SDN

By Pascal Menezes June 29, 2016

If you haven’t seen David Ward's (Cisco CTO and SVP of Engineering) keynote at the Open Networking Summit in March 2016, then please take a look at what he is stating. His vision of a reactive network is exactly what we have been working on within International Multimedia Telecommunication Consortium (IMTC) and Open Networking Foundation (ONF).

Read More »


Related UC Vendors: Cisco

Wrestling Google for Seamless UC

By Dave Michels June 29, 2016

Google Hangouts is an impressive and frustrating suite of communications. Hangouts was initially launched with Google+, the provider’s inconsequential social network, but was expanded to general Gmail and Google For Work customers in 2013. Hangouts is a suite of communications services for chat, voice, and video.

Read More »


Is Interactive Intelligence an Exponential Organization?

By Jon Arnold June 20, 2016

Most industry events feature an acclaimed author keynoting about disruptive trends and ideas that lead you to rethink everything. Some are more convincing than others, and it’s always a challenge for the speaker to couch his/her message in terms that are relevant to the audience and our industry. For the recent Interactions 2016 conference, Interactive Intelligence chose Salim Ismail, CEO of ExO and author of a current must-read book, Exponential Organizations. The title is a mouthful, but it gets your attention, and Salim delivered the goods.

Read More »


Related UC Vendors: Interactive Intelligence

Interactive Intelligence INTERACTIONS 2016 – ReImagine

By Blair Pleasant June 20, 2016

The theme “ReImagine” was prominent at Interactive Intelligence’s INTERACTIONS 2016 event in Indianapolis last week, as the company discussed its PureCloud service offerings, as well as providing a peek into the near future with a virtual reality demo.

Read More »


Related UC Vendors: Interactive Intelligence

Infocomm16 and King Kong

By Simon Dudley June 20, 2016

At Infocomm16 something had changed. Suddenly the market is abuzz with new players, and the numbers are beginning to look serious. The big question is, are we going to get it right and fill the world with visual communications technology that positively changes people’s lives or will we to be sitting here when I’m 71, with 4% of meeting rooms equipped?

Read More »


Related UC Vendors: Logitech, Cisco, Polycom, Revolabs, Microsoft

Good Morning - You’re Now a Year Behind Cisco in Mobile UC

By Michael F. Finneran June 16, 2016

In August of last year, Apple and Cisco announced a partnership to "create a fast lane for iOS business users by optimizing Cisco networks for iOS devices and apps, integrating iPhone® with Cisco enterprise environments and providing unique collaboration on iPhone and iPad®." At the time, the promises were so vague and nebulous, no one really seemed sure about what they meant. This Monday we found out: It means Cisco is getting a one-year head start on the most important development ever in mobile UC.

Read More »


Related UC Vendors: Cisco

Microsoft Buys LinkedIn Instantly Becomes Huge CRM Player

By Simon Dudley June 16, 2016

In the largest deal in Microsoft’s history and in a move extremely counter intuitive to their previous Modus Operandi, Microsoft is buying LinkedIn for $26.2Bn. I think it is the cleverest move in I’ve seen in M&A in the technology business for a long time. Here’s why.

Read More »


Related UC Vendors: Microsoft

Windows 10 Mobile: Not Bad, but Not Likely

By Michael F. Finneran June 6, 2016

The one part of Microsoft’s Windows 10 and the Universal Widows Platform initiative that is not getting much play is Windows 10 Mobile. In fact, it didn’t even make an appearance in Satya Nadella’s keynote at the Microsoft Build conference recently. However, I have been doing some research on it, and it really does have some very good features, particularly on the security side.

Read More »


Related UC Vendors: Microsoft

UCaaS and CPaaS Merging

By Dave Michels May 23, 2016

Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

Read More »


Pitfalls to Avoid When Implementing SIP Trunking - Part 2

By Melissa Swartz April 28, 2016

In Part 1 of this series, I discussed pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented. Next, we’ll cover issues that can occur with configuration and failover of SIP trunking.

Read More »


Huawei Global Analyst Summit – Building a Better Connected World

By Blair Pleasant April 27, 2016

I recently had the privilege of spending several days in Shenzhen and Hangzhou, China at the Huawei Global Analyst Summit. The theme of the conference was Building a Better Connected World, and the big focus was IoT, the cloud, and digital transformation. I went to several break out sessions focusing on Huawei’s Enterprise Business.

Read More »


Related UC Vendors: Huawei

The Evolution of UC SDN with Project Atrium Enterprise Edition

By Pascal Menezes April 18, 2016

Well, UC SDN just got some great news with the extension of an existing open source project called Atrium. So why should the UC community care? Two releases, seven vendor integrations and three ongoing trials of Atrium BGP Router/Spine Leaf Fabric later, the community is working on a fully integrated and interoperable distribution for Enterprise UC&C deployments.

Read More »


In Memoriam: Art Rosenberg

By Michael F. Finneran April 18, 2016

It is with great sadness that I report that my good friend and long-time UCStrategies contributor Art Rosenberg has passed away after an extended illness.

Read More »


Vidyo Enhances WebRTC Functionality

By Phil Edholm April 14, 2016

Vidyo announced a new product release, Vidyo Server for WebRTC 3.2, which expands the support of WebRTC. Vidyo Server for WebRTC 3.2 enables guest access for participants in a Vidyo conferencing event to use a WebRTC-enabled browser. This is a clear advantage for using a Vidyo-based solution for external participants as it avoids the complexity and hassle of downloading a specific client.

Read More »



UC Summit 2015 UC Alerts
UC Blogs
UC ROI Tool RSS Feeds