UCStrategies Views

UCStrategies Views

Articles from the UCStrategies.com UC experts, providing insights and analysis on UC products, events, market trends, and the state of the UC industry.



Cisco’s Reactive Networking and UC SDN

By Pascal Menezes June 29, 2016

If you haven’t seen David Ward's (Cisco CTO and SVP of Engineering) keynote at the Open Networking Summit in March 2016, then please take a look at what he is stating. His vision of a reactive network is exactly what we have been working on within International Multimedia Telecommunication Consortium (IMTC) and Open Networking Foundation (ONF).

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Related UC Vendors: Cisco

Wrestling Google for Seamless UC

By Dave Michels June 29, 2016

Google Hangouts is an impressive and frustrating suite of communications. Hangouts was initially launched with Google+, the provider’s inconsequential social network, but was expanded to general Gmail and Google For Work customers in 2013. Hangouts is a suite of communications services for chat, voice, and video.

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Is Interactive Intelligence an Exponential Organization?

By Jon Arnold June 20, 2016

Most industry events feature an acclaimed author keynoting about disruptive trends and ideas that lead you to rethink everything. Some are more convincing than others, and it’s always a challenge for the speaker to couch his/her message in terms that are relevant to the audience and our industry. For the recent Interactions 2016 conference, Interactive Intelligence chose Salim Ismail, CEO of ExO and author of a current must-read book, Exponential Organizations. The title is a mouthful, but it gets your attention, and Salim delivered the goods.

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Related UC Vendors: Interactive Intelligence

Interactive Intelligence INTERACTIONS 2016 – ReImagine

By Blair Pleasant June 20, 2016

The theme “ReImagine” was prominent at Interactive Intelligence’s INTERACTIONS 2016 event in Indianapolis last week, as the company discussed its PureCloud service offerings, as well as providing a peek into the near future with a virtual reality demo.

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Related UC Vendors: Interactive Intelligence

Infocomm16 and King Kong

By Simon Dudley June 20, 2016

At Infocomm16 something had changed. Suddenly the market is abuzz with new players, and the numbers are beginning to look serious. The big question is, are we going to get it right and fill the world with visual communications technology that positively changes people’s lives or will we to be sitting here when I’m 71, with 4% of meeting rooms equipped?

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Related UC Vendors: Logitech, Cisco, Polycom, Revolabs, Microsoft

Good Morning - You’re Now a Year Behind Cisco in Mobile UC

By Michael F. Finneran June 16, 2016

In August of last year, Apple and Cisco announced a partnership to "create a fast lane for iOS business users by optimizing Cisco networks for iOS devices and apps, integrating iPhone® with Cisco enterprise environments and providing unique collaboration on iPhone and iPad®." At the time, the promises were so vague and nebulous, no one really seemed sure about what they meant. This Monday we found out: It means Cisco is getting a one-year head start on the most important development ever in mobile UC.

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Related UC Vendors: Cisco

Microsoft Buys LinkedIn Instantly Becomes Huge CRM Player

By Simon Dudley June 16, 2016

In the largest deal in Microsoft’s history and in a move extremely counter intuitive to their previous Modus Operandi, Microsoft is buying LinkedIn for $26.2Bn. I think it is the cleverest move in I’ve seen in M&A in the technology business for a long time. Here’s why.

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Related UC Vendors: Microsoft

Windows 10 Mobile: Not Bad, but Not Likely

By Michael F. Finneran June 6, 2016

The one part of Microsoft’s Windows 10 and the Universal Widows Platform initiative that is not getting much play is Windows 10 Mobile. In fact, it didn’t even make an appearance in Satya Nadella’s keynote at the Microsoft Build conference recently. However, I have been doing some research on it, and it really does have some very good features, particularly on the security side.

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Related UC Vendors: Microsoft

UCaaS and CPaaS Merging

By Dave Michels May 23, 2016

Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

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Pitfalls to Avoid When Implementing SIP Trunking - Part 2

By Melissa Swartz April 28, 2016

In Part 1 of this series, I discussed pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented. Next, we’ll cover issues that can occur with configuration and failover of SIP trunking.

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Huawei Global Analyst Summit – Building a Better Connected World

By Blair Pleasant April 27, 2016

I recently had the privilege of spending several days in Shenzhen and Hangzhou, China at the Huawei Global Analyst Summit. The theme of the conference was Building a Better Connected World, and the big focus was IoT, the cloud, and digital transformation. I went to several break out sessions focusing on Huawei’s Enterprise Business.

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Related UC Vendors: Huawei

The Evolution of UC SDN with Project Atrium Enterprise Edition

By Pascal Menezes April 18, 2016

Well, UC SDN just got some great news with the extension of an existing open source project called Atrium. So why should the UC community care? Two releases, seven vendor integrations and three ongoing trials of Atrium BGP Router/Spine Leaf Fabric later, the community is working on a fully integrated and interoperable distribution for Enterprise UC&C deployments.

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In Memoriam: Art Rosenberg

By Michael F. Finneran April 18, 2016

It is with great sadness that I report that my good friend and long-time UCStrategies contributor Art Rosenberg has passed away after an extended illness.

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Vidyo Enhances WebRTC Functionality

By Phil Edholm April 14, 2016

Vidyo announced a new product release, Vidyo Server for WebRTC 3.2, which expands the support of WebRTC. Vidyo Server for WebRTC 3.2 enables guest access for participants in a Vidyo conferencing event to use a WebRTC-enabled browser. This is a clear advantage for using a Vidyo-based solution for external participants as it avoids the complexity and hassle of downloading a specific client.

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Pitfalls to Avoid When Implementing SIP Trunking - Part 1

By Melissa Swartz April 1, 2016

Dictionary.com defines a pitfall as “a lightly covered and unnoticeable pit prepared as a trap for people or animals,” and as “any trap or danger for the unwary.” We all want to avoid that stuff. Here are five areas where you can run into trouble when implementing SIP trunking.

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Channel Partners Takeaways – What Millennials, Mobility and 5G Mean for UC

By Jon Arnold March 30, 2016

I wanted to share some takeaways from the Channel Partners conference that I recently attended. I’ve written about the impact of Millennials before, but not so much from a channel-centric perspective. This was my first time at Channel Partners, and while UC wasn’t the main focus, I heard many messages that are very relevant to the UCStrategies community.

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UC, Cloud, WebRTC, and the Accelerated Pace of Technology - What is still relevant?

By Roberta J. Fox March 28, 2016

After a brief hiatus, we are back providing you with our thoughts, observations, concerns and considerations for this crazy quickly changing world of communications technologies that we all choose to participate in.

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Challenges of Digital Business and Omni-Channel…Blinded by the Noise

By Roberta J. Fox March 21, 2016

A few years ago, we decided to move our personal banking from one major bank to another. More recently we investigated the possibility of also moving our business banking over to another institution. We thought that the new institution would be a better fit for our future business requirements based on their excellent service, support and technology methods that we had observed from migrating our personal banking over to them a few years back.  

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Enterprise Connect 2016 – To Cloud or Not to Cloud

By Blair Pleasant March 15, 2016

At the recent Enterprise Connect 2016, I moderated a session on Cloud Case Studies, where four enterprise organizations discussed their migration to the cloud, lessons learned, benefits, etc.

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Related UC Vendors: 8x8, NEC, Cisco, Vonage

Vidyo’s Clowd

By Dave Michels March 14, 2016

Vidyo launched a new cloud service that adds new consumption options including hybrid models to its portfolio. It’s a unique cloud offer because it includes both video conferencing as a service as well as cPaaS as it extends Vidyo’s APIs from products to include services.

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