Knowing that we are at the UCC Strategic Inflection Point, doing nothing is not an option, even just for simply staying alive. As the CIO or IT Director, your user community is ready for UCC, and already using individual UCC functions as consumers (such as IM/chat a.k.a. texting, presence a.k.a. friends lists, and video conferencing a.k.a. Facetime et al). This is that moment in time to begin adopt UCC into your IT arsenal.
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