UCStrategies Views

Articles from the UCStrategies.com UC experts, providing insights and analysis on UC products, events, market trends, and the state of the UC industry.



1234567891011121314151617181920Next »
Google's Android - Trouble in Paradise UCStrategies.com

Google's Android - Trouble in Paradise

By Michael Finneran August 30, 2010

A discussion of the challenges Google will face in maintaining the openness and functionality of the Android operating systems in the face of the structure of the mobile marketplace.

Read More »


eZuce – UC Moves Deeper into the Cloud UCStrategies.com

eZuce – UC Moves Deeper into the Cloud

By Jon Arnold August 23, 2010

Last week saw the launch of yet another UC offering, and with that, the underlying value proposition continues to shift.

Read More »


Unified_communication, uc_information, eZuce
Why Opportunity Discovery Methodology Works UCStrategies.com

Why Opportunity Discovery Methodology Works

By Don Van Doren August 23, 2010

My partner, Marty Parker, provided an overview of the successful methodology our firm, UniComm Consulting, has been using to find opportunities for unified communications and to plan self-funding deployments. Here are some additional suggestions for planning your migration to UC-based communications.

Read More »


Unified_communication, uc_information
The UniComm Consulting Methodology for Successful UC Strategy and Planning UCStrategies.com

The UniComm Consulting Methodology for Successful UC Strategy and Planning

By Marty Parker and Unified Communications Strategies August 22, 2010

UniComm Consulting's proven methoodology for Unified Communications - UC - strategies, roadmaps, implementation, and budgeting.

Read More »


Unified_communication, communication_enabled_business_process, ucstrategies
Frustrated by the Channel? It’s Mutual UCStrategies.com

Frustrated by the Channel? It’s Mutual

By Dave Michels August 19, 2010

A recurring theme I keep finding between manufacturers and their channel partners is mutual frustration. The dealers are being squeezed by a poor economy, Internet competition, and a changing business model, and they are looking to their vendor partners for air support. The vendors are not seeing the channel partners invest in the tools and skills needed for broader unified communication offerings. Both sides blame the other and are questioning their partnerships.

Read More »


dave_michels
Gartner Magic Quadrant for Unified Communications 2010 UCStrategies.com

Gartner Magic Quadrant for Unified Communications 2010

By Marty Parker and Unified Communications Strategies August 13, 2010

Key points from Gartner Unified Communications Magic Quadrant 2010

Read More »


Unified_communication, uc_information
The Importance of Industry Knowledge in UC-B UCStrategies.com

The Importance of Industry Knowledge in UC-B

By David Yedwab August 10, 2010

The recent UCStrategies Industry Buzz podcast about "UC in Health Care" motivated me to write this post. Health care is certainly a leading edge vertical market segment today, with billions of dollars being devoted to stimulating the adoption of Electronic Health Records (EHR) – and lots of providers chasing those dollars.  

Read More »


Unified_communication, uc_information
UC in Healthcare: Structure and Experience UCStrategies.com

UC in Healthcare: Structure and Experience

By Marty Parker and Unified Communications Strategies August 8, 2010

Describes the structure of Unified Commuincations in Healthcare and offers experience-based learning on the topic. 

Read More »


Our Initial Vision of Unified Communications UCStrategies.com

Our Initial Vision of Unified Communications

By Jim Burton August 5, 2010

The term “unified communications” has evolved over the years, and our own Art Rosenberg had a large role in its initial definition, as well as helping the industry to evolve.

Read More »


Unified_communication, uc_information, Definition_of_UC
Unified Communications in Health Care UCStrategies.com

Unified Communications in Health Care

By Don Van Doren August 5, 2010

New communications solutions are emerging to address compelling Health Care Industry concerns. Unified Communications (UC) capabilities provide innovative approaches to deliver timely, reliable, and accurate information critical to effective health care delivery. Moreover, as the national agenda focuses on health care, UC provides ways to meet these communication imperatives while helping to lower costs, improve productivity, and provide better care. 

Read More »


Unified_communication, mobile_communication, cebp, communication_enabled_business_process, Healthcare
The Tablets’ Wider Impact on Enterprise IT UCStrategies.com

The Tablets’ Wider Impact on Enterprise IT

By Michael F. Finneran July 28, 2010

An analysis of the importance of security in mobile unified communications in light of the adoption of tablets and acquisition of SMobile by Juniper Networks

Read More »


Be Careful What You Wish For: Thoughts on the FCC’s Net Neutrality NPRM (FCC 10-127) - Framework for Broadband Internet Service UCStrategies.com

Be Careful What You Wish For: Thoughts on the FCC’s Net Neutrality NPRM (FCC 10-127) - Framework for Broadband Internet Service

By Lisa Pierce July 26, 2010

In reviewing the FCC’s NPRM on Net Neutrality, several items caught my attention. I’m going to comment on two things: the FCC’s focus on finding a ‘third way’ to do this, and should this occur, the likelihood of success.

 

Read More »


My Take on the Importance of Social Media in Contact Centers and Unified Communications UCStrategies.com

My Take on the Importance of Social Media in Contact Centers and Unified Communications

By Nancy Jamison July 25, 2010

Should companies embrace social networking as a business tool?

Read More »


Unified_communication, call_center, contact_center, uc_information
Exploring the Many Flavors of UC Federation UCStrategies.com

Exploring the Many Flavors of UC Federation

By Andy Zmolek July 25, 2010

Sometimes it can feel like federation is everything to everyone, like the term “cloud computing” these days (or the term “soft switch” back in the early days of VoIP). It’s time we had a more complete vocabulary for federation in the UC community, and with that in mind I’d like to suggest an approach for disambiguation among all these flavors of federation.

 

Read More »


Unified_communication, uc_information, federation
Channel Implications: The SuperVAR UCStrategies.com

Channel Implications: The SuperVAR

By Dave Michels July 23, 2010

The current round of industry metamorphosis is bigger than the others. It isn’t just a technology change or a skills refresh like the others were. The UC transition disrupts, even redefines, the channel completely  - new assumptions, new rules. The changes are big but the pace is slow, and out of the chaos will emerge the SuperVAR.

Read More »


Bridging the Silos: Avaya Aura Contact Center UCStrategies.com

Bridging the Silos: Avaya Aura Contact Center

By Michael Barbagallo July 23, 2010

 I have heard “The Age of CTI is at an end” for some time now and being a naturally skeptical person I have been taking a wait and see approach. But, lately I am beginning to see changes in how contact centers bridge the processing silos.

Read More »


Unified_communication, call_center, contact_center, uc_information
Cisco Cius Revisited – Good News or Bad News for UC? UCStrategies.com

Cisco Cius Revisited – Good News or Bad News for UC?

By Jon Arnold July 12, 2010

At Cisco C-Scape, we saw the launch of their iPad-like table, the Cius. This is new territory for Cisco, and while I don't think it really does much for unified communications, I think it can help broaden the scope of how UC can be deployed.

Read More »


Unified_communication, uc_information, Cius
UC Video Now Visible from InterOp Las Vegas 2010 UCStrategies.com

UC Video Now Visible from InterOp Las Vegas 2010

By Marty Parker July 2, 2010

Video of "Choosing a Vendor and Implementing Unified Communications" now available.

Read More »


Use Cases Provide Foundation for UC Investments UCStrategies.com

Use Cases Provide Foundation for UC Investments

By Marty Parker July 2, 2010

Definition of Use Cases will guide UC investments.

Read More »


Multiple Dimensions on Cisco Cius UCStrategies.com

Multiple Dimensions on Cisco Cius

By Marty Parker July 2, 2010

Comments and Links on the Cisco Cius et al.

Read More »



1234567891011121314151617181920Next »
UC Summit 2010 UC Alerts
UC Blogs
UC Solutions RSS Feeds

Industry Buzz