Enterprises have to look for Mobile UC benefits for three constituencies in there organizations. The biggest and most important constituency will be their end users, especially if you include people outside of the organizations as well, i.e., customers, business partners, combined with CEBP.
Posted by Art Rosenberg, on June 29, 2009
It is interesting to see how the big industry players are having an impact on UC evolution, directly or indirectly, and how UC will, in turn, impact how we do business.
Posted by Art Rosenberg, on June 29, 2009
I think I’ll start a Twitter support group, as at least then I’d get some support. Last week I wrote a blog on my web site entitled “Twitter – the Black Hole of Customer Support”. A week
Posted by Nancy Jamison, on June 29, 2009
The Mobile Unified Communications (mUC) market got a significant boost today when dual mode Wi Fi cellular fixed mobile convergence (FMC) manufacturer Agito Networks announced that they will now be able to support for BlackBerry smartphones on their system. With
Posted by Michael F. Finneran, on June 22, 2009
Last week, Lopez Research met with Pejman Roshan of Agito Networks to discuss it latest release, which now natively supports RIM’s Blackberry. (see Michael Finneran’s coverage of the announcement here.) While Agito supported numerous platforms, including Nokia and Window’s mobile
Posted by Maribel Lopez, on June 22, 2009
Mitel is taking a bold step into the world of software – focusing on
virtualization, hosted services, software as a service, subscription
services, and more.
Posted by Blair Pleasant, on June 22, 2009
This past week Mitel held a sold out partner conference at the Red Rock Casino and Resort in Las Vegas. In conjunction with this event was an industry analyst conference, where once again we were entertained by Mitel execs talking
Posted by Nancy Jamison, on June 22, 2009
As an IT manager, I always liked my servers nearby. Co location made a lot of sense for some, but I wanted my servers (and phone systems) where I could see them. In one position, we had two computer rooms
Posted by Dave Michels, on June 18, 2009
Siemens Enterprise Communications (SEN) has been busy building up its contact center portfolio, based on the integration of the OpenScape Contact Center Portfolio with products from another member of The Gores Group and Siemens’ portfolio, the former SER Solutions (I
Posted by Blair Pleasant, on June 02, 2009
Aspect bets it all on Microsoft OCS – with a worldwide Microsoft “poster child” implementation and success story. I had the opportunity to discuss Aspect’s OCS strategy with Jamie Ryan, CIO at Aspect.
Posted by Dave Michels, on June 01, 2009