VOSS is a service fulfillment platform specifically designed to deliver collaboration services in the public and/or private cloud. VOSS empowers services providers and large enterprises to unlock the benefits of cloud/private cloud communications in three easy steps: 

  1. DESIGN: Implementation is consistent every time, through standardized service catalog and service profiles, fully templated dial plan and number construction. Read more
  2. DEPLOY: Faster user, device and service provisioning, through advanced automation of on-boarding processes, and seamless migration from legacy systems. Read more
  3. MANAGE: Higher levels of technical orchestration with improved usability allow real-time, devolved administration and end-user self-care, with role-based access, and a fully flexible, “single pane of glass.” Read more

The VOSS Value

Enterprise communications architectures have become more complex. With more infrastructure and applications to manage, performing a simple MACD has become time-consuming and costly. VOSS removes this complexity so that large enterprises and service providers can quickly roll out and centrally manage their entire communications architecture, from a single pane of glass. With VOSS, customers can expect to:

  1. Reduce deployment and operational costs across the lifecycle of a collaboration service
  2. Deliver collaboration services more quickly and effectively
  3. Transform, optimize and simplify business processes
  4. Increase quality of service
  5. Improve user satisfaction

Deployment Models

VOSS supports all major customer deployment categories including:

  • Public cloud
  • Private cloud
  • Service provider managed (on-premise)
  • Hybrid on-premise and hosted

UC Services and Applications Supported

VOSS supports all of the major unified communications and collaboration services, applications and devices, from a single central management interface, including:

  • Advanced voice
  • Unified messaging
  • HD Video
  • Mobility
  • Conferencing
  • Presence/IM
  • Customer care
  • Social media (future)
  • The full range of Cisco desk phones, soft phones and video devices
  • The full range of Cisco supported smart devices (Apple, Android, Nokia) and smart clients (Jabber)

VOSS Background

VOSS is head-quartered in Richardson, Texas, with offices in Reading, UK, and Cape Town, South Africa. VOSS is funded by Intel Capital, Eden Ventures, Vodafone Ventures, and XAnge Private Equity. Our solutions have been deployed by many prominent companies across the world.

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