The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
There is little doubt about the proliferation of technology into every facet of human communication today. In the business world as well as our personal lives, communication has been dramatically changed forever by a broad range of new or more advanced technologies. The young people of today are right on top of the technology – looking at communication in a whole new light. One recent source claimed that 65% of teenagers sleep with their cell phone under their pillow to ensure that they don’t miss out on any incoming text message or call. While business today appears somewhat reluctant to embrace the concept of availability anytime, anywhere, young people entering the workforce will see the concept as a necessity, not just a convenience.
In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications. UCStrategies.com defines unified communications as “Communications integrated to optimize business processes,” but in many ways, UC has emerged as an enabler that is difficult to pigeonhole. As stated earlier, it encompasses voice, data, video, mobility, and more. It can be located on site (premise-based) or it can be delivered/hosted from the “cloud” (remotely/off-site). Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing. The Yankee Group also recently highlighted the strategic significance of UC solutions: “A user experience for audio, video, Web, and data collaboration that breaks down all distance, time, and media barriers, and allows people to communicate with one another anywhere, anytime, and across any medium from multiple endpoints.”
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?