8x8 Announces New Virtual Office Editions
8x8 has announced the availability of the latest editions of
8x8 Virtual Office: X2, X5, and X8. This new suite of products is intended to
provide companies with unified communication, collaboration, and contact center
capabilities that offer reporting and insights.
Each edition of 8x8 Virtual Office offers enterprise-class
business communication features, and is meant to be flexible, offering a
mix-and-match pricing model. They offer business voice, auto attendant, video,
SMS, chat, and web conferencing, with different degrees of calling zones and
additional features, depending on the model.
Virtual Office X2 has an unlimited calling zone of 14
countries, along with a full suite of 8x8 Virtual Office features. This
includes HD voice and video, Virtual Office Meetings, and integrations with
Salesforce, Netsuite CRM, and Zendesk. X5 adds on to that with an additional 18
countries for its unlimited calling zones, along with call recording and
X8 edition offers everything that X2 and X5 do, but expands
the unlimited calling zone to 45 countries. In addition to the features from
the first two editions, it also offers barge monitor whisper capabilities and
call quality reporting, and incorporates contact center capabilities with 8x8
ContactNow. This edition is intended to help companies break down
communications silos between the various departments, so as to better engage
with customers and allow employees to interact from anywhere.
8x8 Virtual Office Editions X2, X5, and X8 are currently
available in the US, and X8 is also available in the UK.
For more information, visit www.8x8.com.