The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Don Van Doren is Principal and co-founder of UniComm Consulting, an independent consulting firm that focuses exclusively on unified communications. The firm helps enterprise clients understand the potential for UC in their business, develop strategies appropriate to their goals and opportunities, identify specific applications and associated ROI, help identify supplier partners, and assist with implementation, including project management, change leadership, and metrics.
In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don and his UniComm Consulting partner, Marty Parker, are widely recognized as thought leaders in the emerging unified communications marketplace. In addition, Don supports the development of the unified communications industry through his participation as a UCStrategies.com expert. Don is also president of Vanguard Communications (www.vanguard.net), an independent consulting firm which helps clients plan, design, and implement innovative contact center technology and processes, as well as developing effective customer interaction strategies. Before founding Vanguard, Don held management positions in several systems integration firms.
Don has an undergraduate degree from Yale University and an MBA from the University of Michigan.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?