The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Home / UC Vendors
A listing of the leading UC vendors. If you are a UC vendor and do not see your company name listed, feel free to contact us to add your name to the ever-growing list of vendors.
2600hz is the cloud telecom company. Their open-source technology is used to power some of the largest architectures on earth. Their design philosophy focuses on ease of integration, fault-tolerance and geographic distribution. Using the 2600hz Kazoo product, anyone can become a carrier in seconds. Whether your goal is to provide backbone services for a country or just a hosted PBX for a small office, Kazoo is the answer.
At 8x8, we’re focused on delivering business communications solutions that are outrageously affordable, amazingly easy to use and incredibly advanced. Our cloud-based, unified communications solutions unite business phone service, web conferencing with video, smartphone apps, Internet faxing, and chat into a streamlined solution that unites all your employees wherever they may be.
Aastra enables enterprises to collaborate and communicate more efficiently and effectively by offering customers a full range of open standard IP-based communications solutions, including PBXs, Unified Communication applications, video conferencing and endpoints.
Acme Packet, the leader in session border control solutions, enables the delivery of trusted, first-class interactive communications—voice, video and multimedia sessions—and data services across IP network borders. Our Net-Net family supports multiple applications in enterprise and contact center networks—from VoIP trunking to hosted services to fixed-mobile convergence.
Aerohive Networks is pioneering a next-generation enterprise wireless LAN architecture. Aerohive's cooperative control wireless LAN architecture eliminates wireless LAN controllers, providing all the management, mobility, and security.
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees.
With more than 10,000 customers worldwide, Altigen is the clear leader in SMB and Enterprise IP PBX’s exclusively deployed on the Microsoft platform. Today our customer value proposition is even stronger, with the AltiGen VoIP business phone system’s tight interoperability with Microsoft’s Exchange Server 2007 and Office Communications Server. The integrated AltiGen and Microsoft solution enables companies to truly enjoy a complete, integrated Unified Communications experience.
Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps all different sized enterprises, power their business processes with communications.
AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes, a VoIP technology leader focused on VoIP communications, applications and networking elements, and its products are deployed in Broadband, Mobile, Cable, and Enterprise networks.
Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs of businesses large to small.
Experts in the delivery and interoperability of Unified Communications (UC) solutions, Applied Voice & Speech Technologies, Inc. (AVST) has over 15 million users relying on its solutions to maximize their productivity. With three decades of excellence in innovation, AVST is solely focused on delivering solutions that drive mobility, transform business processes and cultivate a greater level of communication.
BEA Systems, Inc. is a world leader in enterprise infrastructure software, delivering powerful standards-based platforms for building enterprise applications and managing Service-Oriented Architectures even in heterogeneous IT environments.
CallTower transforms your voice and data communications into a strategic tool that gives you a competitive advantage in today's market. With the flexibility of hosted-PBX calling, messaging and collaboration, your company can better sell, service and support its customers.
Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco's Internet Protocol-based (IP) networking solutions are the foundation of these networks.
Clarity's Unified Communication Practice delivers premier products and solutions that leverage Lync as a communication platform, which allow our clients to significantly reduce costs and complexities within their IT environments. Our premier Lync product, Clarity Connect is a robust contact center solution built exclusively for Microsoft Lync. Native to Lync, the solution seamlessly integrates with the existing Lync infrastructure, adding full functionality with one simple, fixed fee per user. Clarity's Unified Communications team also works with Lync's native APIs to bring extended functionality seamlessly to the Lync client, including enhanced conferencing, broadcast messages, persistent chat solutions, and communication-enabled business processes.
Consilium Software, established in 2007, is a cloud-based Unified Communications (UC) company which offers cloud and premise-based UC as a service (UCaaS). Based in Singapore, our products and services offers business work flow process for the Procurement, Provisioning, Monitoring, Support and Billing in a multi-vendor environment.
CTL is a global provider of traditional and next-generation telephony solutions enabling small to medium sized businesses (SMB) to communicate and manage information more efficiently.
Cycos AG offers integrated, modular and mature Unified Communications and Unified Messaging solutions that excel with a high level of business process integration and best-in-class total cost of ownership (TCO). What sets the cycos Unified Communications suite apart is its platform independence, its high degree of scalability and its consistent single-software and single-server concept.
Dialogic develops products and technologies for service providers and the enterprise that enable reliable, seamless, and highly efficient communications across countless devices on any network.
Digium, the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software.
Echopass Corporation provides advanced IP-based call and contact center solutions as a service for mid-to-large enterprises and government agencies through its unique EchoSystem service integration platform.
Edgewater Networks is a leading provider of Enterprise Session Border Controllers that connect, protect, optimize and monitor IP-based communications. With more than 150,000 systems deployed worldwide to leading enterprises, carriers, cable operators, service providers and partners, Edgewater shipped an estimated 21% of all enterprise session border controller sessions in 2010.
Empirix leads the market in service quality assurance for new IP/UC communications. Enterprises choose us when quality matters. The world’s largest enterprises depend on our services and products to maintain the quality of user experience, end-to-end, for their business-critical voice, data, video and mobile services.
Esna Technologies Inc. is a global leader in the development, distribution and marketing of Unified Communication platforms.
Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business.
gUnify is a cloud based integrated UC solution for Broadsoft and Google Apps. gUnify uses the advanced API's of Broadsoft and Google to create a middleware application that provides Broadsoft services to Google Apps customers via GMail.
Hewlett-Packard Company offers various products, technologies, software, solutions, and services worldwide. The company's Services segment provides consulting, outsourcing, and technology services to infrastructure, applications, and business process domains. It serves manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, as well as governments.
Unified Communications and Collaboration (UC²™) solutions from IBM do more than just unify communications channels; we add the power of collaboration, so your users can easily find, reach and collaborate with each other. Save money. Speed business. Work smarter.
Ideacom was founded in 1986 by a group of dedicated telecom business leaders with individual companies, who realized the benefit of working together in an increasingly competitive marketplace.
iLinc provides Web and audio conferencing solutions that are secure, reliable, and incredibly easy to use.
Integrated Research (IR), creator of Prognosis® performance monitoring software, has over a decade of experience monitoring UC systems. Prognosis for UC takes the complexity out of managing the performance and availability of your UC ecosystem by providing end-to-end visibility across multi-vendor, single vendor or hybrid legacy environments.
IntelePeer, Inc. is a leading provider of on-demand, cloud-based communications services for enterprises and service providers.
Interactive Intelligence is a global provider of unified IP business communications solutions, providing innovative contact center software - often referred to as call center software, and delivered as a hosted service or on-premise product; IP telephony - including application-rich IP PBX and messaging functionality that can scale to meet the needs of your entire enterprise; and business process automation - providing the automation of multi-step, people-centric processes across a variety of vertical industries; as well as document management solutions designed specifically for the insurance industry.
InterCall delivers a complete end to end hosted Unified Communications Portfolio which includes IP Telephony Voice, Presence, Instant Messaging, Audio, Video and Web Conferencing the leading range of world class collaborative tools available anywhere today.
Meridian IT is a global technology solutions provider built on IT infrastructure experience, a powerful leasing portfolio and team of expert engineers. With 30 years of financial stability, a diverse solution portfolio and deep understanding of our customers’ long-term needs, we design and implement solutions that leverage emerging technologies to meet your company’s business objectives.
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.
NEC Corporation of America helps companies unify their business communications through innovative software, applications, development tools, and services. NEC offers a complete portfolio for unified communications, wireless, voice, data and managed services, as well as systems integration and application development.
Orange Business Services, the enterprise arm of the France Telecom Group, is a leading global integrator of communications solutions, serving more than 3,750 multinational corporations with the support of the world’s largest IP VPN. Offers include converged voice, data and mobile services, as well as consulting and integration services expertise, all designed to transform business processes and improve productivity. Orange Business Services has a local presence in 166 countries and territories and serves customers in 220.
Great companies have one thing in common, a laser focus to deliver value for their customers. PanTerra has developed a new generation unified communications SaaS Service that delivers value to end customers in the form of lower Total Cost of Ownership (TCO), increased business productivity and on-demand service flexibility.
Plantronics delivers audio devices optimized for Unified Communications (UC) solutions. Our corded and wireless solutions are designed for business, whether working in a quiet office, on the road or at home, there is a Plantronics UC solution that will ensure your voice is clearly heard. For more information, please visit www.plantronics.com/uc or call (800) 544-4660.
Polycom is the only company today delivering end-to-end, rich media collaborative applications for voice, video, data and the Web from desktop and mobile personal systems to room systems to the network core.
Presidio Networked Solutions is the largest subsidiary of Presidio, Incorporated, which is one of the fastest growing and most skillful Value Added Solutions Providers (VASP) focused on advanced technologies for enterprise, commercial and government customers.
Quest Software, Inc., is an enterprise systems management vendor, that delivers innovative products to help organizations get more performance and productivity from their applications, databases, Windows infrastructure and virtual environments.
Quintum Tenor VoIP MultiPath Switches and Gateways support analog and digital communications in enterprise and service provider networks, offering H.323 and SIP-based support for IP telephony migration, legacy VoIP enablement, multi-office VoIP, survivable branch office, Hosted IP PBX, SIP trunking, and unified communications applications.
As a leading value-added distributor of communications products, ScanSource Communications plays an integral role in providing exceptional logistics and continual support to resellers of unified communications solutions. Resellers who partner with ScanSource Communications have access to highly trained sales and technical support teams, industry-leading education and training opportunities, custom configuration services, marketing support, and much more. With ScanSource Communications, you’ll get it, because we get it.
ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding IP telephony market.
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience.
SMART Technologies provides technology solutions that enable inspired collaboration in workplaces and educational environments around the world.
Smoothstone is the first truly seamless convergence of a professional services firm, an equipment vendor and carrier into one, client service-focused company. The company’s CCaaS-based business model has enabled Smoothstone to become the leading, nationwide provider of fully managed IP communication solutions for medium-sized enterprises.
Founded in 1996, snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable and cost-effective business phones, snom is also differentiated by the company’s history in the VoIP industry and its dedication to high security standards.
Solgari provides Cloud Integrated Communications Services to business customers globally including Hosted PBX, Contact Center, CTI, Predictive Dialing & IVR solutions. This SOAP based cloud service is provided both directly to Enterprise & SMB customers and through partners such as telcos, system integrators, cloud service aggregators and CRM consultants. The services are available on a monthly subscription basis providing our customers business enhancing cost savings and productivity gains compared to traditional phone and telecoms infrastructure.
Sonexis is the leading provider of in-house audio conferencing bridges for small- and medium-sized enterprises. Sonexis ConferenceManager eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for security and ease of use.
NET, a leader in network and voice-over-IP solutions, delivers a suite of voice products designed to enable enterprise adoption of unified communications. NET's VX Series Intelligent Voice Gateways and Switches provide the enterprise-class integration, interoperability, and security with scalability required for successful adoption of Microsoft’s Unified Communications into new and existing voice and PBX/IP-PBX environments. NET’s upcoming UX Series is ideally suited for remote sites, such as branch offices, with minimal IT support. As a Microsoft Gold Certified Partner, NET continues to focus on innovation that enables and extends interoperability and survivability for Microsoft unified communications.
Sarasota, Florida-based Star2Star Communications develops and delivers Unified Communication and Collaboration solutions that connect and enable Productive Business People. Star2Star’s award-winning technology employs a unique Blended Architecture that overcomes the reliability and quality limitations of other Internet communications technologies. Founded in 2006, Star2Star delivers innovative features and increased productivity while providing substantial cost savings.
Thinking Phone Networks is the smart choice in cloud UC. A Gartner, Inc. UCaaS Magic Quadrant “Leader,” we enable midmarket and larger enterprises, service providers, and PBX vendors to deploy cloud communications quickly, easily, and cost effectively.
Thrupoint provides software that makes it simple for companies to extend multi-modal collaboration to virtually any application on any device for any type of user. Easy-to-use packages and toolkits help organizations maximize value from existing communication assets through rapid integration with public portals, CRM, social, and other business applications.
Toshiba America Information Systems Inc., Telecommunication Systems Division offers business communication solutions for SMB enterprises and regional enterprise locations. Its Strata® CIX™ IP systems support 8 to 1,200 ports, featuring unified communications, video conferencing/collaboration, FeatureFlex® customization tools, and a variety of IP and digital telephones, softphones, and mobility devices.
Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and services. More than 10,000 organizations in over 150 countries use Verint workforce optimization and security intelligence solutions to improve enterprise performance and make the world a safer place.
VideoMost is an award-winning massively multipoint web-based videoconferencing software-only product, enabling telecom carriers, service/SaaS providers and enterprises to deliver a self-branded videoconferencing service from the cloud or with on-premise installation.
VOSS is a service fulfillment platform specifically designed to deliver collaboration services in the public and/or private cloud.
Zeacom is a technology led company with a global presence, delivering advanced Unified Communications (UC) and full featured Contact Center solutions to some 2800 organizations, across 25 countries.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?