Jim Burton2009 07 02
Posted by Jim Burton, on July 02, 2009
Every now and then something in our industry has the potential to make customers sit up and have an “ah ha” moment. After talking with Dr. Don Brown, president and CEO of Interactive Intelligence , Inc. I believe that an “ah
Posted by Pam Avila , on May 20, 2009
In their UC deployments, organizations are moving towards a centralized call processing model that leverages the converged IP network to reduce costs. However, careful planning and the right tools will be needed to consolidate infrastructure at the
Posted by Michael F. Finneran, on 2009-04-09
The enterprise telecommunicationsmarket is in the midst of a fundamental restructuring in terms of technology,applications, and market participants. The technology shift has come about fromthe migration to IP based solutions for voice and video in combination with themerger of previously
Posted by Michael F. Finneran, on 2009-04-30