The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.
We design, market and sell communications solutions to enterprises and organizations ranging from large multi-nationals to small businesses. Our portfolio of applications, call processing solutions and intuitive desktop devices are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers.
We deliver IP Communications solutions that provide business benefits to our customers with a focus on the user experience, ensuring that our solutions are easy to deploy, manage and use. Our customers enjoy solutions that are scalable, flexible, secure and aligned with their business systems architectures, whether distributed or centralized.
Our IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of our existing customer base from legacy telephony systems to IP-based systems, we have experienced significant growth in the sales of IP Communications solutions. We have also been successful in converting our competitors’ legacy installed base to IP-based systems as well as deploying our systems in “greenfield” opportunities.
Leveraging over 30 years of expertise in deploying enterprise communications, we are now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, we are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Our mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.
Approximately 20 million users in over 90 countries today enjoy the experience of a Mitel communications environment. Our IP Communications environment is growing by over one million ports annually. Mitel is recognized as a major player in the deployment of IP Communications solutions.
In this Industry Buzz podcast, the UCStrategies UC Experts discuss Gartner's new Magic Quadrant for Unified Communications. The podcast...
By Marty Parker
In this Industry Buzz podcast, the UCStrategies Experts try to make sense of recently announced quarterly results, in particular the po...
By Blair Pleasant
Jon Brinton, GM, Mitel Network Solutions Group, discusses some of the changes that Mitel has introduced and the impact to Mitel’s chann...
Wendy Moore-Bayley introduces Mitel’s new UC360 device.
By Michael F. Finneran
By Dave Michels
By UCStrategies Staff
By Jon Arnold
By Paul Robinson
By Robbie Pleasant
By Stephen Leaden
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?