Genesys Telecommunications

Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,300 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people, and customer information in both traditional telephony and IP environments.

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Genesys Telecommunications Industry Buzz

Blair Pleasant JPG

Mergers and Acquisitions in UC

In this Industry Buzz podcast, the UCStrategies Experts discuss recent M&A activity and its effect on the UC and the contact center...

By Blair Pleasant

Genesys Telecommunications Articles