Genesys

Genesys

Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,300 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people, and customer information in both traditional telephony and IP environments.

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Genesys Industry Buzz

UCStrategies on Microsoft Ignite

UCStrategies on Microsoft Ignite

In this Industry Buzz podcast, Jim Burton moderates a conversation about Microsoft Ignite, with UC Experts Blair Pleasant, Michael Finn...

By Jim Burton

Blair Pleasant JPG

Genesys CMO on the Customer Experience

In this videocast with UCStrategies' Blair Pleasant, Reed Henry, CMO of Genesys, discusses some of the biggest changes at Genesys, and ...

By Blair Pleasant

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Genesys Connect for Salesforce Service Cloud at IT Expo

Genesys' Lisa Abbott and Chris Doyle demo Genesys Connect for Salesforce Service Cloud and how to use templates to apply business logic...

By Blair Pleasant

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Introducing Genesys One

Brian K Bischoff, Vice President, Global Offer Management of Genesys, chats with Blair Pleasant about the new Genesys One offering, aim...

By Blair Pleasant

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Genesys' Lisa Abbott Discusses New Genesys Cloud Connect

Genesys' Lisa Abbott discusses the company's new cloud strategy and partnership with Salesforce.com.

By Blair Pleasant