ShoreTel, Inc. is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.
ShoreTel was founded in 1996 with the goal of creating communications solutions that eliminate the barriers to business productivity. And from this clean sheet, ShoreTel sought to address the problem from all angles. The result? Open, intuitive and adaptive tools – including hosted cloud services – that succeed by putting the needs of customers above all else.
The proof is in solutions that receive high marks from customers and industry analysts alike, that grow in market share, that work seamlessly with other leading applications, and that help businesses to move forward – all without burdening IT or end-users with unnecessary complexity.
ShoreTel’s commitment is to create user-focused unified communications tools that support an entire organization, across the board. By taking into account everyone’s needs – for self-reliance, freedom or control – ShoreTel removes barriers to progress, making way for businesses to realize the benefits, and rewards, of this new and dynamic workplace.
Truly great things happen when unified communications tools bend to support the workforce instead of demanding the opposite. Knowledge workers – and today that’s everyone whose job puts them in contact with vital business intelligence – can collaborate at will, as needed, without assistance or outside intervention. IT pros, freed from handholding and troubleshooting duties, can direct their expertise to strategic goals. And the business overall, having invested in scalable, flexible solutions, can put productivity tools into the hands of the workforce with no fear of penalty for growth and change.
ShoreTel’s unified communications solutions support the needs of the workforce, IT pros, and the business alike. So where other providers hamper and complicate an organization’s response to growth and change, ShoreTel allows it to invest in as much UC technology as needed at any given moment.
ShoreTel offers a flexible choice of platform options: an award-winning, premise-based solution as well as subscription-based hosted cloud services. Combined with a platform-agnostic mobility solution that works seamlessly with both – and with other leading IP PBXs as well – ShoreTel puts productivity tools into the hands of the workforce at all times.
ShoreTel’s brilliantly simple UC-without-compromise delivers organizations the essentials for addressing the challenges, and reaping the benefits, of today’s dynamic workplace: freedom and user self-reliance. ShoreTel customers can choose from a premise-based or hosted cloud platform, so they enjoy the flexibility to respond easily to growth and change. And for maximum agility in a 24/7/365 work world, ShoreTel Mobility extends powerful UC capabilities to all mobile users across both platforms.