At Cisco’s annual analyst conference, renamed C- Scape, I had the opportunity to speak with two of Cisco’s UC visionaries – Rick McConnell, Vice President & General Manager Unified Communications Business Unit, and Roxanne Swanson, Vice President with Cisco’s Advanced Technologies Unified Communications group. In this spontaneous discussion, Rick and Roxanne eloquently described Cisco’s vision of unified communications, the company’s opportunities and challenges in the area, and how Cisco’s approach differs from other UC providers. And if you listen closely, you can hear carnival rides from outside the conference in the background!