The UCStrategies Experts share their expertise in bylined articles, opinion pieces, blogs, and podcasts, to define unified communications, educate you about unified communications technologies, and help you make informed decisions about unified communications solutions.
UCStrategies.com defines unified communications as “Communications integrated to optimize business processes.” The definition of unified communications narrows significantly when you can read and hear about real-world examples that other companies are implementing right now—and apply them to your situation.
This section offers learning tools to help you plan your unified communications implementation.
This section provides a practical, vendor-independent service to any Enterprise that is seeking the benefits of Unified Communications. How do you pull everything together to implement unified communications? Use the tools in this sequence to define unified communications for your business.
The Unified Communications industry changes daily. We keep track of it for you.
UCStrategies is an industry resource for unified communications enterprises, communications vendors, system integrators, and anyone interested in the growing unified communications arena.
A supplier of objective information on unified communications, UCStrategies is supported by an alliance of leading communication industry advisors, analysts, and consultants who have worked in the various segments of unified communications since its inception.
UCStrategies Recommended Links
COMMfusion: COMMfusion LLC provides consulting and market research analysis on voice/data convergence markets and technologies, aimed at helping end-user and vendor clients both strategically and tactically.
UC Perspectives: UC (Unified Communications) Perspectives focuses on communication effectiveness in the information age. In most information-driven companies, the payroll for knowledge workers is 40% of revenue. Attention to the productivity of these personnel will determine business success, profitability and customer loyalty.
Information Week: Business Innovation Powered by Technology Visit us for articles on Business Applications, The Customer Economy, Infrastructure, Computing, Careers and more ...
Jens Moeller Consulting: Jens Moeller is a Call Center Consultant and Call Center Outsourcing Specialist. He supports those who want to outsource call center processes to achieve their business goals – from process definition to Service Level Agreements (SLAs). On the other side he advises Outsourcing Bureaus on their Positioning, Go-To-Market Strategy, SLAs and negotiations. Further services include In-house Call Center Consulting and Marketing Consulting for Call Center Software Vendors.
Pulver.com: The "Voice" of IP Communications. Pulver.com is a portal for information on the IP communications industry – Founded by industry visionary Jeff Pulver.
TMCnet.com: Over the last 33 years, TMC® has established itself as a leading full-service media company specializing in the communications and high-technology marketplace. TMC publishes industry-leading print magazines serving the most dynamic segments of the communications and technology marketplace. Moreover, TMC produces conferences and trade shows creating dynamic communities of interest that attract thousands of attendees.
Vanguard Communications: Vanguard is an independent consulting company founded in 1980. We specialize in effective business solutions for improved customer interaction, including contact centers and self service, and for internal collaboration among field staff and knowledge workers. We help clients both with traditional systems and processes and with innovative approaches, such as recent developments in converged and unified communications.
Voice Report: Get the most comprehensive, advice-driven source for your job on carrier negotiations, bill auditing and dispute resolution, PBX selection and maintenance, network management, salaries, and much more!
Voiploop: Views on Enterprise IP Telephony.
CT Portal: "Your Computer and Internet Telephony Portal" listing over 500 links in areas such as unified messaging, computer telephony, call centers, PBXs and unPBXs, and more.
InfoWorld: In print weekly and online daily, InfoWorld provides in-depth technical analysis on key products, solutions and technologies for sound buying decisions and business gain. InfoWorld.com offers the latest breaking news, in-depth coverage of the issues, trends, and products that run your enterprise. InfoWorld.com also features interactive discussion forums, trusted industry columnists and incisive product test results and reviews backed by the renowned InfoWorld Test Center.
Network World: Network World, the newsweekly publication which has grown today to serve an audience of over 170,000 Network Leaders. Network World, Inc. was formed in 1986 with the launch of its flagship product Network World, the newsweekly publication which has grown today to serve an audience of over 170,000 Network Leaders. Over the years, Network World has evolved and now serves the needs of the Network Leaders with an integrated print, online and event product line. With each new product offered under the Network World brand, Network World has stayed true to its mission of empowering Network Leaders with the knowledge required to meet their evolving business needs. Headquartered in Southborough, MA, our 167 Network World employees are dedicated to serving the information needs of the Network Leader and strive to do this with the best medium available today. Network World Inc. produces an award-winning weekly publication, Network World, covering the latest technology news and trends. The Network World Fusion website not only provides accurate, up-to-the-minute news and analysis it also offers the most active online community for Network Leaders. Our Network World Seminars and Events provide the value of face-to-face vendor relationships to the Network Leader.
Society of Telecommunications Consultants: The Society of Telecommunications Consultants (STC) is an international organization of voice and data communications professionals who serve clients in business, industry, service organizations, and government. STC members adhere to strict professional standards and a rigorous code of ethics.
Telecom Reseller: Providing information on the latest PBX news, technical advice, new & used equipment, and the future of telecom. Sections include product news and info, new products, company news, job listings, and more.
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Communications Integrated to Optimize Business Processes.
UC integrates real-time and non-real time communications with business processes and requirements.
Uses presence capabilities for coordination, and presents a consistent unified user interface and experience across multiple devices and media types.
Learn more at What is Unified Communications all about?